Managing Community Nutrition Programs Ch. 18
Project management
A plan that coordinates a limited set of activities around a single program or intervention
Line position
A position with the authority and responsibility to achieve the organizations main goals and objectives
Income statement
A financial statement that summarizes the organization's financial position over a specified period, such as a quarter or a year.
Delegations
Assigning others part of work but must give responsibility and the authority necessary to get things done
Accounts payable
Bills that must be paid to outside suppliers and the like
Verbal
Communication that is written or oral using words to convey messages.
Planning
Deciding what to do and when, where, and how to do it. Facilitates finding solutions to problems and is the basis for good management
Help wanted ads
Direct methods of recruiting and staffing:
Job design
Duties associated with a job, might need to conduct a job analysis to figure out what the job is
Non-verbal communication
Form of gestures, facial expressions, and so-called body language is very important
1. Set high standards and stick to them 2. Put the right person in the right job 3. Keep employees informed about their performance - Praise in writing, reprimand in private and verbally 4. Allow employees to be a part of the process
Four things managers can do to obtain peak performance from their employees (motivating employees)
Recruiting and Staffing
HR activities are ____ and ____
Accounting is a purely financial activity whereas budgeting is both a financial and a program planning activity
How is budgeting different to accounting?
3-7 subordinates
How many people can one manage at once? (expert recommendation)
Keep the organization's name out there
Indirect methods of recruiting and staffing:
Leading
Influencing others to achieve the organization's goals and objectives. Focuses on the what and why.
Organization charts
Lines of communication and procedures,they do not depict rigid systems
Balance sheets
Lists the organization's assets and liabilities
Strategic planning
Long-term planning that addresses an organization's overall goals. Typically carried out by the organization's Sr. manager.
Affirmative Action
Non-discriminatory policies
Staff positions
Primary purpose is to assist those in line positions, often more administrative (ie. Aida at Leland)
Organizing
Process to carry out plans
Evaluating Job Performance
Providing feedback to employees about their performance
Controlling
REGULATING activities so that performance meets accepted organizational standards and goals
Accounts receivable
Sales of a product or service for which payment has not yet been received
Operational planning
Short-term planning that focuses on the activities and actions required to meet the organization's goals. Typically done by midlevel managers.
Tone of voice
The 'way' something is said, as opposed to 'what' is said. May relay information more effectively the the words themselves.
Revenues
The assets derived from selling goods and services and expenses
Expenses
The costs incurred in producing the revenues.
Budgeting
The process of stating n quantitative terms, usually dollars, the planned organizational activities for a given period of time
Strategic Operational Project
There are three types of planning, list them:
Attracting Applicants Hiring Candidates
Two phases of recruitment
Cash, accounts receivable, inventories, and items such as buildings, machinery, and equipment.
What are assets?
Define basic financial terms, read and understand financial reports, maintain cost control of materials and projects and possibly develop plans to generate revenue
What are entry-level community nutritionists are expected to able to do?
Accounts payable, short-and-long term loans and shareholders' equity such as common stock
What are liabilities?
Formulating objectives; assessing past, current, and future conditions, trends, and events; evaluating the org. strength and weaknesses; and making decisions about the appropriate course of action
What are the focuses of strategic planning?
Planning Organizing Leading Controlling
What are the four functions of management?
Balance sheet and income statements
What are the two types of financial statements that are the primary tools of financial control?
Financial and budgetary controls and information management
What does Controlling involve?
Specific actions, expenditures, and controls and with the timing of these activities in a formal, structured process.
What does operational planning focus on?
Coordinating a set of activities that are typically limited to one program or intervention. It requires setting goals and objectives and outlining the project's critical path
What does project management involve?
In a complex project, the series of tasks that takes the longest amount of time to complete.
What is a critical path?
The organization's profit or loss sometimes called "the bottom line"
What is the difference between revenues and expenses?