MBA 616 - Exam #3 (Final Exam)

You've been asked to manage an agile project to enhance and update the corporate reporting system. Among other things, this will bring it into compliance with new regulations. The project is a high priority since the changes are required, but no one inside the company expects to get any business value from the project. The compliance officer is officially the sponsor, but has little interest in participating on the project, she just wants it done. How can you best engage with the sponsor? A. Email the burndown charts to the sponsor after each iteration, and ask for her feedback. B. Schedule an occasional meeting in the sponsor's office to report progress and ask questions. C. Send the sponsor a copy of the new report after the release has been implemented. D. Invite the sponsor to the daily standups, which are held via a conference call.

B. Schedule an occasional meeting in the sponsor's office to report progress and ask questions.

A resource assigned to your project contacts you, trying to get off the team. He knows an important project in his department is going to be approved and will take place at the same time as yours. He wants to work on the other project. Under the circumstances, what is the BEST thing to do? A. Release him after he finds a suitable replacement. B. Talk to the functional manager about releasing him from the team. C. Wait until the last minute to see if the other project is approved. D. Keep him if he is a valuable resource.

B. Talk to the functional manager about releasing him from the team.

An experienced project manager has just begun working for a large information technology integrator. Her manager provides her with a draft project charter and immediately asks her to provide an analysis of the risks on the project. Which of the following would BEST help in this effort? A. Her project scope statement from the project planning process B. Her resource plan from the project planning process C. A conversation with a team member from a similar project that failed in the past D. An article from PMI's PM Network magazine

C. A conversation with a team member from a similar project that failed in the past

The Perform Qualitative Risk Analysis process assesses the priority of identified risks using all of the following EXCEPT: A. Impact on project objectives if the identified risks occur. B. Relative probability or likelihood of occurrence of identified risks. C. A mathematical technique, such as expected monetary value (EMV), to create the impression of precision and accuracy. D. The organization's risk tolerance associated with the project constraints of cost, schedule, scope, and quality.

C. A mathematical technique, such as expected monetary value (EMV), to create the impression of precision and accuracy.

A stable, agile team is forced to work from home for a few months. The project manager wants to ensure collaboration continues and provides the team with a collaboration tool which allows team members to chat online easily. How can the project manager ensure the team uses the tool? A. Tell the team they must conduct all communications via the chat function. B. Arrange for tool training for the team. C. Ask the team how they best will use the new tool. D. Check the chat window daily to make sure everyone is participating.

C. Ask the team how they best will use the new tool.

You are managing a software development project for a school and your developers want to use agile techniques. The school cannot provide a product owner. When categorizing stakeholders you learn that several of the teachers are also parents to children who attend the school. How (and why) should you categorize them? A. Create a new category for these individuals because they have unique needs. B. Categorize them as parents because they will be more passionate about their children. C. Categorize them in both groups because they should be included in both types of engagement. D. Categorize them as teachers because there are fewer teacher stakeholders.

C. Categorize them in both groups because they should be included in both types of engagement.

The scope of the product being developed for a customer is poorly defined because the customer doesn't have experience in agile or software design. How should the project manager plan to deal with this? A. Suggest a sprint zero for the team to build a prototype of the product for the customer to review. B. Require the customer to attend each sprint planning and sprint review session. C. Ask the customer to create a project charter and provide your template to make sure all details are included. D. Conduct a week long requirements workshop with the customer before finalizing the contract.

B. Require the customer to attend each sprint planning and sprint review session.

Outputs of the Plan Risk Responses process include: A. Contingency plans, project management plan updates, and change requests. B. Residual risks, fallback plans, and contingency reserves. C. Risk triggers, contracts, and a risk list. D. Secondary risks, process updates, and risk response owners.

B. Residual risks, fallback plans, and contingency reserves.

A project manager is using a hybrid development approach for a project that involves a new technology platform the team hasn't used before. The team will be using agile development practices, but some of the team members have not been on an agile team before. The organization's data protection policies will require a detailed final testing phase before it can go live to customers. The project manager is trying to decide which project management plans will be useful for this upcoming project. Which plan will be most useful for planning a strategy to address the team's lack of experience? A. Communications management plan B. Stakeholder engagement plan C. Resource management plan D. Procurement management plan

C. Resource management plan

The MOST common causes of conflict on a project are schedules, project priorities, and: A. Management B. Cost C. Resources D. Personality

C. Resources

Your team wants to use a hybrid-agile approach to their high risk project because: A. Risks have a higher impact in an agile project environment. B. Agile project pre-mortems are fun risk games. C. Risk and value are inversely related. D. Agile methods involve higher risk than traditional methods.

C. Risk and value are inversely related.

A major construction project has been having a lot of schedule changes due to unanticipated weather problems. Who is it BEST to notify of these changes? A. Project team B. Functional managers C. Stakeholders D. Sponsor

C. Stakeholders

You are advising another project manager who is starting his first agile project. In addition to the development team, he would like to use subcontractors for some parts of the work, but he isn't sure how to define the acceptance criteria. Which statement would you advise him to include in the contracts? A. "The delivery date may vary as long as all the required scope is completed." B. "The quality of the completed deliverables must pass UI testing." C. "The completed deliverables must match the original specification." D. "The completed deliverables must be fit for business purpose."

D. "The completed deliverables must be fit for business purpose."

In dealing with conflicts, there is a higher likelihood of conflict resolution if: A. The confrontation is directed to the real problem and away from interpersonal dynamics B. Everyone involved wins something C. Solutions are sought at the lowest level possible D. All of the above E. B and C

D. All of the above

The CIO has asked you to lead an agile project that will be updating an old system to decrease its maintenance costs. The business users agree that the update is needed but can't commit many resources to help. What must you get to ensure project success? A. Authority to hire contractor developers as needed to upgrade the technology. B. Completion of a requirements document detailing all the business users' needs before the work starts. C. Participation by the business users in a series of requirements focus groups. D. Commitment for a full-time product owner to work with the team and represent the business users.

D. Commitment for a full-time product owner to work with the team and represent the business users.

The procurement management process that involves the receipt of bids or proposals and the application of the evaluation criteria to select a provider is: A. Advertising B. Contract awards C. Administer Procurement D. Conduct Procurement E. Plan Procurement

D. Conduct Procurement

For a FPIF Contract: Target Cost = 100,000 Target Fee = 50,000 Target Price = 150,000 Sharing Ratio: 70% Buyer, 30% Seller Ceiling Price = 175,000 Actual Cost = 140,000 (Enter answer below as Whole Number with no commas) The Final Price =

The Final Price = 175000

For a FPIF Contract: Target Cost = 100,000 Target Fee = 50,000 Target Price = 150,000 Sharing Ratio: 60% Buyer, 40% Seller Ceiling Price = 175,000 Actual Cost = 140,000 (Enter the answer below as a Whole number with no commas) The Final Seller Fee =

34000

Assuming that the ends of a range of estimates are +/- 3 sigma from the mean, which of the following range estimates involves the LEASE risk? A. 22 to 30 days B. Optimistic = 26 days, most likely = 30 days, pessimistic = 33 days C. Mean of 28 days D. 30 days, plus or minus 5 days

B. Optimistic = 26 days, most likely = 30 days, pessimistic = 33 days

Project managers are expected to understand human behavior, possibly even more than functional managers, because; A. Project managers spend more time with people B. Project managers must continually motivate the team toward project objectives C. Functional managers rely more on Theory X principles D. Project managers rely moe on Theory Y principles E. All of the above

B. Project managers must continually

You have just been assigned as project manager for a large telecommunications project. This one-year project is about halfway done. The project team consists of 5 sellers and 20 of your company's employees. You want to understand who is responsible for doing what on the project. Where would you find such information? A. Bar chart B. Resource histogram C. Project organization chart D. Responsibility assignment matrix

D. Responsibility assignment matrix

For the following CPIF Contract: Target Cost = 100,000 Target Fee = 20,000 Target Price = 120,000 Share 80% Buyer... 20% Seller Actual cost = 80,000 (Enter your answer below rounded to a whole number with no commas) The Final Sellers Fee is

24000

For a FPIF Contract: Target Cost = 100,000 Target Fee = 50,000 Target Price = 150,000 Sharing Ratio: 60% Buyer, 40% Seller Ceiling Price = 175,000 Actual Cost = 140,000 (Enter your answer below ..rounded to a whole number with no commas) The Point of Toal Assumption (PTA) =

141666 or 141667

A responsibility assignment matrix includes which two data points? A. Activity and resource B. Resource and time estimate C. Activity and calendar date D. Resource and usage each month

A. Activity and resource

Which of the following is the BEST thing for a project manager to do in the Conduct Procurements process? A. Answer sellers' questions about the procurement documents B. Select a contract type C. Update the project schedule D. Evaluate risks

A. Answer sellers' questions about the procurement documents

Two members of an agile team have different opinions about the way to code a complex business rule in their software application. When the conflict first was mentioned in a daily standup, the project manager suggested both team members build a small prototype of their idea to see which would work better. Each day they both continue to report their approach is superior. What should the project manager do? A. Ask the team how to resolve this conflict. B. Ask the product owner to choose the approach that best meets the business need. C. Ask each member to schedule a demo to present their approach to the team for a vote. D. Flip a coin to choose the approach.

A. Ask the team how to resolve this conflict.

A team member is visiting the manufacturing plant of one of the suppliers. Which of the following is the MOST important thing to be done in any telephone calls the project manager might make to the team member A. Ask the team member to repeat back what the project manager says. B. Review the upcoming meeting schedule. C. Review the list of contact information for all stakeholders. D. Ask the team member to look for change requests.

A. Ask the team member to repeat back what the project manager says.

What would be the best option for making sure your agile team is continually improving their processes and productivity? A. Conduct an iteration retrospective after each product demo. B. Encourage the team to do a decision tree analysis after each iteration. C. Invite key stakeholders to the team's standup meetings to provide immediate feedback. D. Conduct regular risk reviews to discuss the effectiveness of planned risk responses.

A. Conduct an iteration retrospective after each product demo.

In creating a project management plan, how should a project manager use rewards? A. Create a specific reward system for the project. B. Ignore rewards because they are management's responsibility C. Ignore rewards because the functional manager will take care of it. D. Use the reward system currently in place throughout the company.

A. Create a specific reward system for the project.

Which of the following personality attributes is not desired in a project manager? A. Dislike of trouble B. Versatility C. Understanding of personnel problems D. Toughness E. Understanding of the project's technology

A. Dislike of trouble

All of the following are forms of power derived from the project manager's position EXCEPT: A. Expert B. Penalty C. Formal D. Reward

A. Expert

As project manager, you overhear three of your agile team members debating the best way to design the acceptance test for a user story. They have reached a stalemate and can't decide how to proceed. What should you do? A. Gather the rest of the team to discuss the issue and come up with a collective solution. B. Tell the team you will meet with the customer and let them know the answer. C. Join the conversation and explain the requirements needed for the test. D. Since this has become an impediment to progress, evaluate the options and identify the best design.

A. Gather the rest of the team to discuss the issue and come up with a collective solution.

You work in a matrix organization when a team member comes to you to admit he is having trouble with his activity. Although not yet in serious trouble, the team member admits he is uncertain of how to perform part of the work on the activity. He suggests a training class available next week. What should you do A. Get money from the project budget B. Get money from the team member's functional department budget. C. Determine if anyone else needs training D. Switch to a trained resource to avoid the cost.

A. Get money from the project budget

A small agile team has been assigned an upcoming project to update a critical website that supports complex customer contracts. The product owner is a business analyst who has strong relationships with the business stakeholders. The team is experienced and a model for other teams in the organization. The project manager has heard a rumor that the business analyst is thinking of retiring before the new project gets started. What risk response should the project manager put in place? A. Identify a business stakeholder who will become the product owner if the analyst leaves. B. Ask the product owner to give six months notice before retiring. C. Bring on a new team member to shadow the product owner and learn the business. D. Offer the product owner financial incentives for a commitment to work for 5 more years.

A. Identify a business stakeholder who will become the product owner if the analyst leaves.

You want to let your team know the weekly project status report is now officially due by 4:00pm on Thursdays. Which type of communication would you use? A. Informal written communications B. Formal writte communications C. Informal verbal communications D. Formal verbal communications

A. Informal written communications

To determine whether or not an employee correctly understands a message, the project manager needs to: A. Obtain feedback B. Eliminate barriers C. Use more than one medium D. Reduce the filtering

A. Obtain feedback

A project team is creating a project management plan when management asks them to identify project risks and provide some form of qualitative output as soon as possible. What should the project team provide? A. Prioritized list of project risks B. Contingency reserves C. Probability of achieving the time and cost objectives D. Risk triggers

A. Prioritized list of project risks

As an output of the Perform Quantitative Risk Analysis process, the risk register is updated. These updates include: A. Prioritized list of quantified risks. B. Probabilistic analysis of the threats to ignore and opportunities to accept. C. Direction, resources, and contingency costs. D. Checklists, corrective actions, and quantified decision trees.

A. Prioritized list of quantified risks.

To be successful, the organization should be committed to address risk management: A. Proactively and consistently throughout the project. B. As soon as time and cost estimates are ready C. As early as possible in the execution phase D. Just in time before a meeting with major stakeholders of the project

A. Proactively and consistently throughout the project.

An organization is moving toward a change-driven development, consisting of teams led by an agile coach. This approach is new to the organization, and the project manager's role with these new teams hasn't been clearly defined. One project manager decides to attend her team's user story writing workshops. Why does she think these sessions are a good use of her limited time? A. She wants to build strong relationships with the team and make sure there is a shared understanding of the product features. B. She plans to document the requirements in a traceability matrix to make sure all the work ties back to the project objectives. C. She wants to make sure the requirements will deliver the planned scope and be released on time, by the project deadline.Option 3 D. She wants to build strong relationships with the business stakeholders, while the agile coach manages the development team.

A. She wants to build strong relationships with the team and make sure there is a shared understanding of the product features.

All of the following are outputs of Develop Human Resource Plan EXCEPT: A. The number of resources needed. B. Project organizational charts. C. Roles and responsibilities D. The staffing management plan.

A. The number of resources needed.

A new project manager is about to begin creating the procurement statement of work. One stakeholder wants to add many items to the procurement statement of work. Another stakeholder only wants to describe the functional requirements. The project is important for the project manager's company, but a seller will do the work. How would you advise the project manager? A. The procurement statement of work should be as detailed as necessary for the type of project. B. The procurement statement of work should be general to allow for clarification later. C. The procurement statement of work should be general to allow the seller to make his own decisions. D. The procurement statement of work should be detailed to allow for clarification later.

A. The procurement statement of work should be as detailed as necessary for the type of project.

A project manager has been assigned to a large project with remote business stakeholders. The stakeholders are on two different continents, have not worked together before and are mostly new to change-driven approaches. The development work is being done by three teams that are using agile methods. What is the biggest risk that the project manager should be concerned about? A. The product owner will need to elicit the requirements of stakeholders from different languages and cultures. B. The stages of team development (forming, storming, norming, performing) take longer when teams are working remotely. C. The business stakeholders will have to use virtual tools to communicate with each other. D. The three development teams will need to coordinate their work.

A. The product owner will need to elicit the requirements of stakeholders from different languages and cultures.

You are leading an agile project, and the sponsor has just told you that the organization has found someone with the specialized technical skills needed for your team's next project--a person who works on another continent, five time zones away. What is your response? A. We'll have some challenges for communication and collaboration, but the benefits should outweigh the disadvantages. B. We should use people available locally, even if they need to be trained in the necessary skills. C. To make the team more efficient, we should add more people from other parts of the world. D. The new person should be relocated here, since agile teams should be colocated as much as possible.

A. We'll have some challenges for communication and collaboration, but the benefits should outweigh the disadvantages.

When would it be worthwhile for your agile team to take the time to develop a set of personas for the project? A. When they want to stay focused on what the users really need. B. When the priorities of external stakeholders conflict with those of internal stakeholders. C. When delivering maximum business value is their top priority. D. When they need to document a complex web of requirements.

A. When they want to stay focused on what the users really need.

The main output of the identify Risks process is: A. Risk mitigation plan B. Expected monetary value of the risk events C. List of corrective actions. D. Risk register

D. Risk register

If a project has a 60 percent chance of a US $100,000 profit and a 40 percent chance of a US $100,000 loss, the expected monetary value (EMV) for the project is: A. $40,000 loss B. $20,000 profit C. $60,000 loss D. $100,000 profit

B. $20,000 profit

Communication is key to the success of a project. As the project manager, you had three stakeholders with whom you needed to communicate. Therefore, you had six channels of communications. A new stakeholder has been added whith whom you also need to communicate. How many communications channels do you have now? A. 7 B. 10 C. 12 D. 16

B. 10

Your team is new to agile, and it's taking them some time to learn how stand-ups work. In the last meeting, a team member asked something and you had to explain that this wasn't a question for the stand-up. What did they ask? A. What have you worked on since the last meeting? B. Are there any other issues we need to discuss this morning? C. What do you plan to finish today? D. Are there any problems or impediments to your progress?

B. Are there any other issues we need to discuss this morning?

A project manager overhears a conversation between two stakeholders who are discussing how unhappy they are with the impacts of the project on their own departments. Stakeholder A asks if the project is on time, and stakeholders B replies that the SPI is 1.05. Stakeholder A asks if the project manager for the project knows of stakeholder B's concern. Stakeholder B responds that he is not sure. What is the BEST thing for the project manager to do? A. Make a presentation to all the stakeholders regarding the status of the project. B. Arrange a meeting with both stakeholders to allow them to voice any concerns they may have. C. Send both stakeholders a copy of the issue log and ask for additional comments. D. Make sure the stakeholders see that the project manager overheard. Then ask them to direct any questions in writing to the project manager.

B. Arrange a meeting with both stakeholders to allow them to voice any concerns they may have.

A project manager must publish a project schedule. Activities, start/end times, and resources are identified. What should the project manager do NEXT? A. Publish a bar chart illustrating the timeline. B. Confirm the availability of the resources. C. Refine the project management plan to reflect more accurate costing information. D. Distribute the project schedule according to the communications management plan.

B. Confirm the availability of the resources.

What is the MOST correct statement about conflict? A. Conflict is best resolved by smoothing. B. Conflict can be beneficial. C. The best way to prevent conflict in the procurement process is to make sure the project manager is not involved with negotiations. D. The primary source of conflict is personality.

B. Conflict can be beneficial.

You are a project manager for a large elecrical system implementation. One of your key people has started to miss deadlines and work quality is beginning to suffer as well. This person has participated in project planning, fine-tuning the earned value estimating, and developing the reward system for the project. You are confident this person is well aware of the work deadlines and required quality specifications. What action should you take? A. Discuss the issure with the employee at the next team meeting and try to determine the factors impacting performance. B. Escalate the situation to the employee's functional manager and ask for assistance. C. Report the problem to the personnel or human resource department for corrective action. D. Reassign some work to other team members until performance starts to improve.

B. Escalate the situation to the employee's functional manager and ask for assistance.

What's the best way for your agile team share their progress with other project stakeholders? A. Retrospectives B. Information radiators C. Memos D. Stand-up meetings

B. Information radiators

You are working on an 18-month project with a small, co-located team. The project sponsor and senior management are in another city and have requested weekly updates. The customer requires monthly meetings. Because the team members are busy with the project executing work, they would like to reduce the frequency of meetings. Which of the following BEST describes how status meetings should be managed on this project? A. Once a month the entire team, including senior management, should meet with the customer. You should discuss the details of the previous month's issues and the current status. B. The frequency and level of meetings, as well as the format and type of information to be exchanged, should be defined in the project's communications managment plan during project planning. C. During project executing, you do not need to hold status meetings as long as you send the key stakeholders a status report every week. D. During project executing, it is only necessary for the project manager to meet with the customer once a month to fulfill your contractual obligation. Provide the customer with the status report and copy this report to key stakeholders.

B. The frequency and level of meetings, as well as the format and type of information to be exchanged, should be defined in the project's communications managment plan during project planning.

Your agile team would use personas to help them stay focused on: A. Early delivery of value B. The needs of the end users C. The product owner's top priorities D. The minimal viable product

B. The needs of the end users

Because of a pandemic, the organization requires all teams to work from home. Two agile teams have been working on different aspects of a product. When the first sprint done remotely ends, one team had met their goals but the other had not. What had the successful project manager done right? A. The project manager purchased a virtual team collaboration tool for the team to use remotely. B. The project manager had empowered the team to work with little direct control so they were accustomed to this style. C. The project manager decreased the number of stories in the sprint to allow for remote work delays. D. The project manager spoke with each team member every day after the move to remote work.

B. The project manager had empowered the team to work with little direct control so they were accustomed to this style.

The management theory which states that people can direct their own efforts is: A. Herzberg's theory B. Theory Y C. Maslow's hierarchy D. Theory X

B. Theory Y

the outputs from the Monitor and Control Risks process include all of the following EXCEPT: A. Change requests B. Work breakdown structure (WBS) C. Project management plan updates D. Risk register updates

B. Work breakdown structure (WBS)

You've managed to get the key stakeholders for your upcoming agile project together for a visioning session to reach agreement on what the project needs to accomplish. The participants might not have another chance to meet in person. How will you recommend that they spend this time? A. Decide who will make the key decisions for the project. B. Write an elevator statement. C. Develop personas for the key user groups. D. Explain their requirements and needs.

B. Write an elevator statement.

The project has been challenging to manage. Everyone has been on edge due to pressure to complete the project on time. Unfortunately, the tension has grown to the point where team meetings have become shouting matches and little work is accomplished during the meetings. Meanwhile, the sponsor has expressed interest in attending future team meetins in order to better understand how the project is going and the issures involved in completing the project, and the customer has started discussions about adding scope to the project. In this situation, it would be BEST for the project manager to: A. Inform the team member who asked to be excused from the meeting of the value of communication in such meetings. B. Ask the sponsor if the information needed could be sent in a report rather than have her attend the meeting. C. Create new ground rules for the meetings and introduce them to the team. D. Hold a team-building exercise that involves all the team members.

C. Create new ground rules for the meetings and introduce them to the team.

Project reports are a method to: A. Report performance B. Manage resources C. Distribute information D. Plan communications

C. Distribute information

A particular stakeholder has a reputation for making many changes on projects. What is the BEST approach a project manager can take at the beginning of the project to manage this situation? A. Say "No" to the stakeholder a few times to dissuade him from submitting more changes. B. Talk to the stakeholder's boss to find ways fo directing the stakeholder's activities to another project. C. Get the stakeholder involved in the project as early as possible. D. Ask that the stakeholder not be included in the stakeholder listing.

C. Get the stakeholder involved in the project as early as possible.

The requirements of many stakeholders were not approved for inclusion in your project. Therefore, you had a difficult time receiving formal approval of the project management plan. The stakeholders argued and held up the project while they held meeting after meeting about their requirements. The project was finally approved and work began six months ago. All of the following would be good preventive actions to implement EXCEPT: A. Maintain an issue log. B. Keep a file of what requirements were not included in the project. C. Hold meetings with the stakeholders to go over the work that will not be added to the project. D. Make sure the change control process is not used as a vehicle to add the requirements back into the project.

C. Hold meetings with the stakeholders to go over the work that will not be added to the project.

For several months, the development team for your project has been holding reviews at the end of each iteration. As the project manager, you are pleased with their progress. However, you hear that the project sponsor has told another stakeholder that "nothing is getting done using that agile approach." What should you do? A. Educate the sponsor about agile's incremental approach. B. Ask the team to start showing working software that has business value rather than prototypes. C. Invite the sponsor to attend the team's next iteration review. D. Ask the product owner to report the project performance to the sponsor.

C. Invite the sponsor to attend the team's next iteration review.

A seller is awarded a contract to build a pipeline. The contract terms and conditions require a work plan to be issued for the buyer's approval prior to commencing work, but the seller fails to provide one. Which of the following is the BEST thing for the buyer's project manager to do? A. Develop the work plan and issue it to the seller to move things along. B. File a letter of intent C. Issue a default letter. D. Issure a stop work order to the seller until a work plan is prepared

C. Issue a default letter.

The Delphi technique has all of the following characteristics EXCEPT: A. It is a technique in which project risk experts participate anonymously B. It is a way to reach a consensus of experts on a subject such as project risk C. It is based on an ancient Greek technique to ensure that actions of subordinates are aligned with the vision of senior executives. D. It helps reduce bias in the data and keeps any one person from having undue influence on the outcome.

C. It is based on an ancient Greek technique to ensure that actions of subordinates are aligned with the vision of senior executives.

Which of the following regarding performance reporting is CORRECT? A. It is done during project planning and project monitoring and controlling. B. It is done during project executing and project monitoring and controlling. C. It is done during project monitoring and controlling and project closure. D. It is done during project planning and project executing

C. It is done during project monitoring and controlling and project closure.

Which of the following activities occurs during the Plan Procurements process? A. Proposal evaluation B. Advertising C. Make-or-buy decisions D. Answering seller's questions about the bid documents

C. Make-or-buy decisions

A small agile team is developing a mission-critical website for the organization. The team is experienced and highly productive. With this in mind, the project manager would like a new employee to observe the team members as they work, to understand how agile methods can be used successfully in this business domain. How should the project manager begin this process? A. Ask some of the key business stakeholders to meet with the observer and explain their business needs. B. Have the observer review the existing website and the stories in the backlog rather than bothering the busy team. C. Meet with the team members and explain the importance of sharing their success with others in the organization. D. Introduce the observer to the team members and ask them to explain their team charter.

C. Meet with the team members and explain the importance of sharing their success with others in the organization.

A system development project is nearing project closing when a previously unidentified risk is discovered. The could potentially affect the project's overall ability to deliver. What should be done NEXT? A. Develop a workaround B. Alert the project sponsor of potential impacts to cost, scope, or schedule. C. Qualify the risk. D. Mitigate this risk by developing a risk response plan.

C. Qualify the risk.

It is important to communicate clearly the project's objective among project personnel and all managers, in order to: A. Motivate the project team B. Allocate enough resources C. Reduce conflicts caused by different interpretations of the project's final goal D. Minimize hard feelings in the organization

C. Reduce conflicts caused by different interpretations of the project's final goal

Which of the following is the highest point of Maslow's hierarchy? A. Affection B. Respect C. Stability D. Self-fulfillment

D. Self-fulfillment

The project cost performance index (CPI) is 1.02, the benefit cost ration (BCR) is 1.7, and the latest round of performance reviews identified few needed adjustments. The project team was co-located into a new building when the project started. Everyone commented on how excited they were to have all new facilities. The sponsor is providing adequate support for the project, and few unidentified risks have occurred. In an attempt to improve performance, the project manager spends part of the project budget on new chairs for the team members and adds the term "senior" to each team member's job tiltle.Which of the following is the MOST correct thing that can be said of this project or the project manager? A. The performance review should be handled better to find more adjustments. B. The project manager should use good judgment to determine which variances are important. C. The project manager has misunderstood Herzberg's theory. D. The project is slowily spending more money than it should. The project manager should begin to watch cost more carefully.

C. The project manager has misunderstood Herzberg's theory.

A project manager is assigned to a new project and is supplied with a preselected team. What is the FIRST thing the project manager should find out about the team? A. Each team member's favorite color. B. Each team member's role in the project management plan. C. What each team member wants to get out of the project. D. Each team member's project activities.

C. What each team member wants to get out of the project.

There have been many work packages completed successfully on the project, and the sponsor has made some recommendations for improvements. The project is on schedule to meet and aggressive deadline when the successor activity to a critical path activity suffers a major setback. The activity has 14 days of float and is beign completed by four people. There are two other team members with the skill set to assist the troubled activity, if needed.The project manager receives a call that three other team members are attempting to be removed from the project because they do not feel the project can be successful. When the project manager pursues this, he discovers that those team members have issues that have not been addressed. Which of the following is the BEST thing to do to improve the project? A. Have the team members immediately assist the troubled activity. B. Investigate why the projct schedule is aggressive C. See who can replace the three team members. D. Create an issue log.

D. Create an issue log.

You're trying to explain to your project management office (PMO) the differences between vendor management on a hybrid-agile project and on a traditional project. You tell them that agile contracts typically _______. A. Only last for one iteration at a time. B. Include tighter acceptance criteria. C. Specify more frequent deadlines. D. Encourage closer cooperation between the team and vendor.

D. Encourage closer cooperation between the team and vendor.

A project manager has a project team consisting of people in four countries. The project is very important to the company, and the project manager is concerned about its success. The length of the project schedule is acceptable. What type of communication should he use? A. Informal written communication B. Informal verbal communications C. Formal verbal communication D. Formal written communication

D. Formal written communication

What's the best way to handle knowledge sharing on the agile projects you are managing? A. Encourage knowledge sharing if possible, where the team shows an interest B. Make sure the team is holding regular stand-up meetings C. Facilitate a team meeting if there is time left at the end of an iteration D. Give the team many tools and opportunities to share knowledge

D. Give the team many tools and opportunities to share knowledge

Your organization is transitioning to an agile approach. You have been asked to review the company's existing standard procurement contracts and revise them as needed to reflect the new project approach. What is one of the key adjustments you want to make? A. Reduce the time allowance for meetings and planning activities with the team B. Add more flexibility for adjusting the iterative delivery deadlines C. Improve the standards for providing clear, detailed specifications D. Increase the customer's involvement in prioritizing and reviewing the deliverables

D. Increase the customer's involvement in prioritizing and reviewing the deliverables

Which type of communication includes meetings, phone calls, and video conferencing? A. Pull B. Stakeholder C. Push D. Interactive

D. Interactive

The Risk Rating: A. Is the sum of squares of the scale values assigned to the extimates of probability and impact. B. Cannot be used to determine whether a risk is considered low, moderate, or high. C. Is a commonly used technique for risk avoidance. D. Is calculated by multiplying the probability of the occurrence of a risk times its impact (relative scale) on an objective (e.g., cost, time, scope, or quality) if it were to occur.

D. Is calculated by multiplying the probability of the occurrence of a risk times its impact (relative scale) on an objective (e.g., cost, time, scope, or quality) if it were to occur.

A project manager is accustomed to managing projects in an agile environment, but has just accepted a full-time position in an organization that predominantly uses a plan-driven approach to managing projects. She asks a colleague to help her understand how her work will differ in this new environment. The colleague suggests that a key way in which communication may be different in a plan-driven environment is: A. More face-to-face communications B. More efficient communication C. Fewer channels of communication D. More formal documentation

D. More formal documentation

Negotiations with a customer are challenging because the customer does not understand agile contracting. The scope of the product being developed for the customer will be determined by the features prioritized in each release planning session. How can the project manager finalize the contract? A. Negotiate as if the project was a predictive type project. B. Require the customer attend agile training before negotiations continue. C. Change the team approach to predictive for this customer. D. Politely explain the agile approach to the customer.

D. Politely explain the agile approach to the customer.

As the buyer in an agile contracting environment, what key consideration should you bear in mind when negotiating procurement contracts? A. Make sure the seller is satisfied with their compensation, to promote trust and collaboration. B. As a servant leader, motivating and encouraging the development team should be your first priority. C. Offer a financial bonus to compensate the seller for the higher risk involved in an agile setting. D. Provide a clear way to communicate the evolving scope and acceptance criteria to the seller.

D. Provide a clear way to communicate the evolving scope and acceptance criteria to the seller.

A project manager is using a hybrid development approach for a project that involves a new technology platform the team hasn't used before. The team will be using agile development practices, but some of the team members have not been on an agile team before. The organization's data protection policies will require a detailed final testing phase before it can go live to customers. The project manager is trying to decide which project management plans will be useful for this upcoming project. Which plan will be most useful for planning a strategy to address the team's lack of experience? A. Procurement management plan B. Stakeholder engagement plan C. Communications management plan D. Resource management plan

D. Resource management plan

A new employee of the company is assigned to work on a project that is in the early planning processes. She has to decide today if she will accept the assignment to the project or whether she wants to be assigned to a different project. However, the project manager is not at work and is not reachable. Where can the team member look to help her determine what work she is given on the project? A. Project management plan B. Activity definitions C. Job descriptions D. Responsibility assignment matrix

D. Responsibility assignment matrix

The project has been going well, except for the number of changes being made. The project is being installed into seven different departments within the company and will greatly improve departmental performance when operational. The team has selected the appropriate processes for use on the project. The project manager is a technical expert as well as having been trained in communications and managing people. Which of the following is the MOST likely cause of the project problems? A. The project should have more management oversight since it will result in such great benefits to the company. B. A project manager was not trained in understanding the company environment. C. The project should have more of the project management processes. D. Some stakeholders were not identified.

D. Some stakeholders were not identified.

Your agile team is producing a consistent velocity and the product owner is happy with the work completed. You notice that one team member rarely interacts with others on the team and no one on the team asks for her opinions. What should you do? A. Ask the team during the next retrospective why they are not involving this team member. B. Nothing, the team will solve its own problem, if there is one. C. Nothing, the team is performing well. D. Talk with the team member individually to determine why the lack of interaction.

D. Talk with the team member individually to determine why the lack of interaction.

All of the following are common results of risk management EXCEPT: A. The communications management plan is changed. B. The project management plan is changed. C. Contract terms and conditions are created. D. The project charter is changed.

D. The project charter is changed.

While engaging with the users of a new product that is in development, the project manager learns that a key business stakeholder doesn't get along with the product owner. As a result, the product owner hasn't been representing the needs of this group of users when defining features. Some of the product increments the product owner has approved will not work for these users. What should the project manager do, if anything? A. The project manager should report the problem to the project sponsor for resolution. B. The project manager should talk with the product owner and ask if this information is true. C. The project manager should not get involved since agile teams are empowered to solve their own problems. D. The project manager should call this key stakeholder to confirm that there is a problem with the approved increments before deciding how to approach it.

D. The project manager should call this key stakeholder to confirm that there is a problem with the approved increments before deciding how to approach it.

The sponsor has suggested that your agile team skip the in-person demo meetings and just send the product owner a link to try out the latest increment of working software. She says that will give your team more time to deliver value. You want to explain the importance of an in-person demo meeting with the product owner. What will you say? A. It usually takes more time to set up and test a virtual communications tool than to meet in person. B. The team needs to see the product owner's body language and facial expressions to understand what they really want. C. An in-person meeting helps ensure that the product owner will weigh their feedback carefully and not ask for any unneeded rework. D. The team will be able to address the product owner's needs better if they can have a conversation and ask questions.

D. The team will be able to address the product owner's needs better if they can have a conversation and ask questions.

What does a resource histogram show that a responsibility assignment matrix does not? A. Activities B. The person in charge of each activity C. Interrelationships D. Time

D. Time

Your team wants to evolve towards adaptive approaches so your first step is to hire an agile coach for the team. What type of contract should you negotiate with the coach? A. Fixed fee incentive-set fee with bonus if project is finished early B. Cost reimbursement - coach tracks time and materials and bills monthly C. Fixed price - pay the coach a set fee for the duration of the project. D. Time and materials-pay the coach hourly for their time

D. Time and materials-pay the coach hourly for their time

The cost performance index (CPI) of a project is 0.6 and the schedule performance index (SPI) is 0.71. The project has 625 work packages and is being completed over a four-year period. The team members are very inexperienced, and the project received little support for proper planning. Which of the following is the BEST thing to do? A. Reorganize the responsibility assignment matrix B. Spend more time improving the cost estimates C. Remove as many work packages as possible D. Update risk identification and analysis

D. Update risk identification and analysis

If a project manager wants to report on the actual project results vs. planned results, she should use a: A. Trend report. B. Forecasting report. C. Status report. D. Variance report.

D. Variance report.

What conflict resolution technique is a project manager using when he says, "I can't deal with this issue now!" A. Problem solving B. Forcing C. Compromising D. Withdrawal

D. Withdrawal

The Conduct Procurement process outputs are: A. Select sellers B. Advertising C. Conduct award D. B and C E. A and C

E. A and C

A newly formed project team typically exhibits which of the following characteristic(s)? A. Clear channels of authority B. Power struggles C. Mistruct D. All of the above E. B and C

E. B and C

The statement of work is the output of which of the major procurement processes: A. Close Procurement B. Administer Procurement C. Source selection D. Solicitation Planning E. Plan Procurement

E. Plan Procurement