MGMT 2103 EXAM 2 Questions

Gabe has a supervisor who supports his work and understands his needs. He is rewarded for meeting his sales goals, but his salary isn't fair compared to those with the same job description and experience level. He also feels he puts more work into following up with sales leads than his colleagues. Gabe is lacking in what model of job satisfaction? A. Equity B. Met expectations C .Need fulfillment D .Value attainment

A

Gainsharing plans encompass more than just a monetary component. A. True B. False

A

Owen leads a team tasked with developing a client-tracking system. He is nervous and worried, afraid that he won't be promoted if this assignment doesn't go well. Jack, a team member, is relaxed, unworried, and secure in feeling they have all the necessary resources and talents to make this work. Jack is likely to score high on _______________________ A. emotional stability. B. introversion. C. generalized self-efficacy. D. internal locus of control.

A

Relatively flexible individual differences (IDs) include attitudes and emotions, and managers can help manage these differences. A. True B. False

A

The three components of attitudes include: A. affective, cognitive, behavioral. B. perceived, future, and real. C. motivation, stress, and involvement. D. values, beliefs, and emotions.

A

When Jackson exceeds his sales goal for the month, he will get a 20 percent bonus along with recognition in the monthly corporate newsletter. This is an example of which type of motivation? A. Extrinsic motivation B. Achievement C. Competence D. Intrinsic motivation

A

Why would an organization use benchmarking? A. to compete for talent B. to compete on product differentiation C. to compete on customer loyalty D. to compete for marketshare

A

A _________________ rating on performance is used in merit pay programs. A. skills test B. supervisor's C. peer's D. subordinate's

B

According to Ajzen's Theory of Planned Behavior, attitudes, intentions, and behaviors are always in perfect alignment. A. True B. False

B

Alexia, one of your employees, always seems to be "taking it easy", often ignores problems as they arise, and rarely takes action on her own. It is like that Alexia is ___________________ A. an introvert. B. highly agreeable. C. emotionally stable. D. not a proactive personality.

D

Carlos works at Tyner Construction Company as an assistant project manager. His manager assured him that if his projects came in on time and under budget, he would be promoted within a year. At nine months, Carlo is promoted to project manager. This is an example of ___________________ A. value attainment. B. equity. C. need fulfillment. D. met expectations.

D

One of the major findings of goal-setting research is that the best goals are those that are: A. set by employees B. easily achievable C. set by the employer D. specific and measurable

D

Our guest speakers, Molly Himmelberg and Simeon Hinsey, began their careers in _________________ before pivoting to corporate roles. A. hospitality B. manufacturing C. healthcare D. athletics

D

The ___________________ theory describes the conditions when the benefits of higher pay outweigh higher costs. A. equity B. expectancy C. reinforcement D. efficiency wage

D

Which of the following is true about pay? A. Pay has a small impact on employee attitudes and behavior. B. From the employees' view, pay policies do not affect their standard of living. C. Pay is not helpful when aligning employees' interests with those of the broader organization. D. Employees attach great importance to pay decisions when they evaluate their relationship with the organization.

D

Which of the following observations is true about equity theory? A. It suggests that managers compare the performance of employees with their potential to improve. B. It suggests that internal equity pay comparisons focus on what employees in other organizations are paid for doing the same general job. C. It suggests that when a person's outcome-input ratio is greater than the comparison of another's ratio, under-reward inequity is perceived. D. It suggests that people evaluate the fairness of their situations by comparing them with those of others.

D

At MegaRetailer, Inc., management's perspective is that employees dislike work, must be heavily monitored and that workers can only be motivated with rewards and punishments. Which theory best exemplifies MegaRetalier's perspective on employee motivation? A. Acquired Needs Theory B. McGregor's Theory X C .Herzberg's Motivator-Hygiene Theory D .Self-Determination Theory

B

At WalMart, performance feedback is only given once a year during the annual performance review. A. True B. False

B

Martha worked for a marketing company with a casual atmosphere and informal culture. The company declared bankruptcy. Martha can't wait to find a similar position. In the past, she worked for companies with a more traditional and formal structure. She now has a new job in a bank. Martha dresses differently, puts in longer hours, and studies at home to better understand the bank's services. She is exhibiting _________________ intelligence. A. interpersonal B. practical C. spatial D. cognitive

B

Sofia has been putting in a lot of overtime. Her supervisor keeps telling her that she will be rewarded. To date, Sofia has seen no change in her status or pay. This reflects a ____________________ A. high expectancy. B. low instrumentality. C. low valence. D. high valence.

B

______________ are relatively stable and can stem from our parents' beliefs, our experiences in childhood and throughout life, and our religious, spiritual, or ethical beliefs. A. Behaviors B. Values C. Attitudes D. Individual Differences

B

A(n) _____________ is suitable for an organization with a culture that promotes individual competition. A. gainsharing plan B. profit-sharing plan C. merit pay plan D. ownership plan

C

Company Z has a pay policy that provides annual pay raises for their employees based on each employee's supervisor appraisal of his/her performance. This type of pay policy is known as which of the following? A. Profit Sharing B. Merit Guidelines C. Merit Pay Program D. Spot Bonusues

C

Ever since Damien interned at an accounting firm the summer after his freshman year of college, he's wanted to become a CPA working at a large firm. Now, several years later after graduating from college, passing the CPA exam, and working at medium-sized firm, he's been offered a job at a large national firm with the potential to become a partner in five years. Which of the five needs from Maslow's Hierarchy of Needs has Damien attained? A. Physiological B. Esteem C. Self-Actualization D. Safety

C

Mason is highly satisfied with his job. He receives consistently strong evaluations and volunteers to train new employees. Mason exhibits positive job performance and ____________. A. counterproductive workplace behaviors. B. community involvement. C. organizational citizenship behavior. D. withdrawal cognitions.

C

The ___________________ focuses on the link between rewards and behaviors and emphasizes anticipated rewards. A. Agency theory B. Equity theory C. Expectancy theory D. McGregor's Theory X

C

The ___________________ is the average compensation, including wages, salaries, and bonuses, of jobs in an organization. A. range spread B. compa-ratio C. pay level D. pay grade

C

The three key elements of equity theory are outputs, inputs, and a(n) ___________________ A. sense of justice and fairness in social exchanges B. summary of total rewards. C. comparison of the ratio of outputs to inputs. D. total of each person's inputs.

C

Which of the following compensation programs would best describe Lincoln Electric's compensation program, which you learned about in the video from Dr. Delerey's lecture? A. Stock options B. Pay grades C. Piece-rate work and profit sharing D. Merit pay

C

______________ is the extent to which an individual identifies with an organization and commits to its goals. A. Organizational tenure B. Job satisfaction C. Organizational commitment D. Perceived organizational support

C