MGMT 2103 Exam #3 Practice Questions

Evidence should never be used to make a decision, only to inform or support one.

False

Experiencing boredom inhibits the creativity process.

False

Carol is the manager of the marketing department for Bells Corporation. She observed an employee group stereotyping other groups as all alike. What is likely happening with this group?

The group has become too cohesive.

Conflict is the energy created by the perceived gap between what we want and what we're experiencing.

True

Wesley's boss at the Chuck Wagon restaurant expects that he will stay late to clean up the bar areas on Friday and Saturday nights. However, Wesley needs to be home to take over babysitting from his wife, who works a night shift. This is a work-life conflict.

True

John is asking advice about how to effectively empower his employees. Which of the following is NOT good advice?

a manager needs to be careful when empowering employees because it will decrease the manager's power

Which of the following statements about conflict is NOT true?

all conflict is negative

Javier is a leader in his organization. Javier most likely engages in all of the following activities EXCEPT:

planning the production schedule for the month

Pablo, the COO at Happy Travel Agency, read some posts on Facebook concerning employees who were bullied at the agency. Pablo would like to correct the situation. He should do all of the following EXCEPT:

send an e-mail to all employees that names the employee being bullied and demands that it stops.

Margaret leads her employees by having formal, well-developed guidelines and procedures for each task they perform. Which leadership style best describes Margaret's style?

transactional leadership.

Gina promised her employees that if they reached the goal of fewer than five customer complaints during December, she would give them each a $500 gift card. What type of power is Gina using and what is her likely result?

using reward, result in compliance