mgmt 320 ch1-6 t/f quiz

Behavioral science includes the fields of psychology, marketing, accounting, and geology.

false

In discussing Americans as global citizens, Keith Reinhard from the nonprofit group Business for Diplomatic Action said, "Globally, Americans are viewed by the world as quiet humanitarians striving for equality and accord."

false

Mintzberg concluded that managers play three broad types of roles: interpersonal, analytical, and critical.

false

Quantitative management emphasizes the use of accounting to provide the needed internal controls related to inventory.

false

The organizational-management process consists of seven steps: (1) doing research, (2) establishing the mission and vision, (3) assessing the current reality, (4) formulating the grand strategy, (4) implementing the strategy, (6) maintaining strategic control, and (7) maintaining the feedback loop.

false

The planning/control cycle is an order planning system in which employees work with customers to plan orders and discuss delivery times.

false

To achieve a sustainable competitive advantage, La Grand Parfumerie (a company that develops women's perfumes and men's colognes) must benchmark its competition so that La Grand Parfumerie can produce the same products as its competition but at a lower price.

false

Total quality management (TQM) is a partial approach to top management that is dedicated to continuous quality improvement, training, and customer satisfaction.

false

Tyrone, the CEO of a large landscaping company, has been studying an article in a business publication that instructs managers how to increase profits by boosting worker efficiency. Higher profits and greater efficiency are the chief aims of corporate social responsibility, which holds that it is the responsibility of corporations to be profitable even if the other goals in the community are not met.

false

When individuals or groups are in the process of purchasing a company, this action is known as being a stakeholder.

false

he American research committee that promoted one world government and one world economy was known as the GLOBE project.

false

George is developing a new employee schedule for his lawncare service due to the increase in business during the summer. While doing this, George is involved in organizing.

true

Maquiladoras are manufacturing plants allowed to operate in Mexico with special privileges in return for employing Mexican citizens.

true

Organizations cannot easily control the macroenvironment, which includes sociocultural, demographic, political-legal and international forces.

true

Strategic management is a process in the formulation, implementation, and execution of strategies and strategic goals to advance the purposes of the organization.

true

To save money, Paul, the owner of a struggling business that supplies fresh produce to restaurants, has been considering reducing the amount of produce in some cases delivered to busy restaurants, knowing the customers will probably not notice the discrepancy. Paul's situation is an example of an ethical dilemma.

true

When Paul, a new restaurant owner, is determining which products to offer on his menu, he is involved in the management function of planning.

true