MGMT 3404

The application of quantitative techniques, such as statistics and computer simulations, to management is called _____ management.

Quantitative

Evidence-based management focuses on bringing _____ to the decision process.

Rationality

Which of the following statements is true about the financial rewards of being a manager?

Some middle-level managers make more than $100,000 a year.

Which of the following are keys to managing your career readiness successfully?

Taking responsibility over managing your career Following a process Personal reflection, motivation, commitment, and experimentation

The job-specific knowledge you need to perform well in a specialized field, known as _______ skills, appear to be most important for first-line managers.

Technical

What are two potential rewards of being an exceptional manager?

The ability to earn more than most workers, Fringe benefits, such as a large office or stock options

In her role as a grocery store general manager, Shara is able to make changes that affect customers, store employees, and individual department managers.This is an example of the _____ effect.

Multiplier

The concept that a manager's influence extends far beyond the results that can be achieved by an individual acting alone is called the _____ effect.

Multiplier

What are the branches of quantitative management?

Operations management, evidence-based management

In business, a group of people who work together in an attempt to achieve some specific purpose is known as a(n) _____.

Organization

Which of the following are accurate regarding the importance of learning about a company's mission and vision statements before a job interview? (Choose every correct answer.)

These statements tell you why the company exists., You will be a better fit for a company if you support their mission and vision statements., These statements tell you what the company wants to achieve over time.

What did Mintzberg observe about work behavior in the managers he studied? (Choose every correct answer.)

They almost always devoted lunchtime to meetings. Some worked up to 90 hours a week.

In the new department she is setting up, Shondra decides that top managers will report to her and that everyone else will report to the head of human resources. Which of the management functions is Shondra performing when she makes this decision?

Organizing

Refer to Figure 1.1. Which of the four functions in the management process is dedicated to arranging tasks, people, and other resources to accomplish the work?

Organizing

The organizing function of management consists of arranging tasks, ______, and other resources needed to accomplish work.

People

Individuals in management who make long-term decisions about the overall direction of the organization and establish the objectives, policies, and strategies are called _______ managers.

Top

True or false: Taking ownership of a work project is an example of an attitude.

True

What key to career growth did Jeff Bezos possess that motivated him to leave a stable lucrative job and create a start-up that became Amazon?

ability to take risks

The human resource manager felt that Anika was the best candidate for the job because she possessed the knowledge, skills, and attributes the company desired. In other words, Anika displayed _____.

career readiness

What should an individual consider learning about a company before going to a job interview?

company's core values and culture, company mission and vision statements

Gerard is responsible for only one activity in his organization—the management of the human resources department. He would be classified as a

functional manager.

Alesha is looking for her first job as a marketing manager for a retailing company. When a recruiter asks her whether she has the technical skills for the job, what is he referring to?

job-specific knowledge for the position in retailing

According to Mintzberg's findings, it was typical for managers to work ____ hours per week at a minimum.

50

Which of these statements represent ideas that Peter Drucker introduced in his book The Practice of Management?

A corporation can be thought of as a human community, Employees should be treated as assets, Without customers, businesses wouldn't exist

Which of the following defines an organization?

A group of people who work together to achieve some specific purpose

What are primary skills that companies seek in top managers?

A high level of energy, The ability to communicate, The ability to motivate and engage others

Which of these individuals is an example of a top manager?

Aisha is the CEO of a furniture manufacturing facility.

Operations management does which of the following?

Assists managers with decisions regarding how to achieve the highest quality goods and services, Governs managers' decisions about how to increase productivity and efficiency, Plays an important role in managing the supply chain

A learned predisposition toward a given object is called a(n) _____.

Attitude

The ability to think analytically, visualize an organization as a whole, and understand how the parts work together are examples of _______ skills.

Conceptual

According to the ____ viewpoint, a management problem should be handled according to the individual and the environmental situation.

Contingency

Which management viewpoint asks the question, "What method is the best to use under these particular circumstances?"

Contingency

The company president meets with senior managers to determine what is causing a problem with the company's best-selling computer microchip. They discuss whether the cause might be a modification that was made in the manufacturing process. Which management function is the group performing?

Controlling

The managerial function of ______ involves monitoring performance, comparing it to goals, and taking corrective action when needed.

Controlling

____ management encourages managers to make facts and logic the foundation of their approach to decision-making.

Evidence-based

Employees who have the ability to work well with others to get things done are said to have _____ skills.

Human

Which of the following managers demonstrates the management function of planning (in contrast to organizing, controlling, or leading)?

Maribeth, who determines that her sales staff needs to contact twenty new customers each month to meet department goals

Setting goals and figuring out how to achieve them describes the _____ function of the management process.

Planning

A _____ learning orientation is the desire to learn and improve your knowledge, soft skills, and other characteristics in pursuit of personal development.

Proactive

For which level of management are conceptual skills particularly important?

Top managers

Which of these organizations is considered for-profit?

a retail clothing store

True or false: Having experience in a specific industry is the only characteristic people must possess to succeed professionally.

False

True or false: Today, it is more common for a company to hire an executive who will give orders rather than someone who will ask questions and encourage independent thinking.

False

Gerard is responsible for only one activity in his organization—the management of the human resources department. He would be classified as a

Functional manager

Kenneth is admired as a manager because of his ability to work well with others to get things done. Which type of skill is Kenneth displaying?

Human

A ______ organization's purpose is to make money by offering products or services.

for-profit

Mintzberg characterized managers' interaction with people both inside and outside of their work units as their _______ roles.

Interpersonal

Which managerial roles were identified by Mintzberg as interpersonal roles? (Choose every correct answer.)

Leader, Liaison, Figurehead

In his annual convention speech, the founder of a medical research organization reminded all the employees of the importance of their work in finding a cure for pediatric diabetes. He praised them for their dedication and urged them to continue their work. Which management function did the founder perform in his speech?"

Leading

Motivating, directing, and otherwise influencing people to work hard to achieve the organization's goals is the definition of which management function?

Leading

Peter Drucker is credited with providing the first modern handbook on the subject of ______.

Management

Which of these employees is demonstrating a proactive learning orientation?

Millicent is taking a computer coding class at the community college so she can apply for a new role at work.

Who has the main responsibility for managing your career?

You

_____ management focuses on managing the production and delivery of an organization's products or services more effectively.

operations management

According to one study, which three of the following represent the largest gaps in career readiness employers see in college students applying for employment? (Choose every correct answer.)

written communication, critical/analytical thinking, organizing/evaluating information