MGMT 3600 CH 7

Positive practices that escalate positive outcomes because of their associations with positive emotions and social capital are having a(n) __________ effect.

amplifying

John received a poor performance evaluation from his boss. On the weekend, he talks with his neighbor Faisal about his situation. Faisal asks him questions about his work and the evaluation, and as a result John develops a plan of action for improving his productivity. Faisal has provided

informational support

____________ is defined as employees' perceptions of formal and informal organizational policies, practices, procedures and routines.

organizational climate

Kerry's manager asks her to head up a team reviewing office protocols. Kerry is in a great mood, having received a substantial bonus last week. This indicates that _____ experiences lead us to be more responsive to positive information.

positive

Juan finished the special report for the vice president of marketing. He spent many extra hours compiling this report and knows it has excellent quality. _____ is the emotion Juan is most likely experiencing.

pride

Self-efficacy is a component of

psychological capital

_____ is not one of the components of well-being.

Productivity

Organizations should work to discourage positive deviance in the workplace. True False

false

To achieve a climate encouraging positive OB, an organization must foster a specific set of organizational values, organizational practices, and transformational leadership. True False

false

Susan, a management major, is taking an overload of classes this term. On a team project in one of her classes, one of her teammates sees how busy she is and does the final proofreading of the team project for her. Susan is most likely feeling

gratitude

People with high levels of positive psychological capital tend to display

hope, efficacy, resilience, and optimism

_____ is a key input to positivity from person factors.

mindfulness

Chris just finished a calculus test. Afterward, he walked all the way across campus without being aware of anything or anyone he passed. Chris is being

mindlessness

Imelda's life is difficult right now. Her husband and she recently decided to divorce and she is now a single parent of two pre-teenagers. They are good kids, but it is difficult taking care of them and managing her full-time job as a middle manager. Imelda has started taking work home at night and finishing projects at night after her children are in bed. Imelda is likely exhibiting

resilience

During a class lecture, Mike finds himself thinking about an argument he had last night with his girlfriend. Mike is displaying

rumination

Leanne is promoted to manager of XYX Furniture Store. George also applied for the position. He confronts Leanne, claiming that she is undeserving of the position and only got it because she was a woman. Leanne explains that she has 10 years of previous experience in other stores. Leanne is exhibiting

temperance

Employees who flourish report less stress and more organizational commitment and job satisfaction. They perform better, and are absent less, than employees who don't flourish. True False

true

Positive emotions broaden your mindset and open you to consider alternatives when trying to solve a problem, as well as help you build social relationships. True False

true

Well-being is the combined impact of positive emotions, engagement, relationships, meaning, and achievement, pursued for their own sake. True False

true