Mgmt 372 Exam 1

What are major characteristics of Authentic leadership

-Are self-aware. -Self-consciously align their actions with their inner values

4-ways of leading the world

-As Me "Life is me": At one with all -Through Me "I cooperate with life happening": Co-Creator -To Me "Life happens to me": Victim -By Me "I make life happen": Creator

How to build effective relationships with supervisors?

-Being honest and dependable. -Understand the superior's personal and organizational objectives. -Realize that superiors do not have all the answers and have both strengths and weaknesses. -Keep the superior informed about various activities in the work group or new developments or opportunities in the field. -Clarifying expectations about their role on the team, committee, or work group

What are the three stages of the Step 3, acceptance in The 3 "A"s of conscious compassion?

-Can you allow it? -If you can allow it, can you accept it? -If you can accept it, can you appreciate it?

What is the rational influencing tactics, under what condition, this tactics is more likely to be activated?

-Parties are relatively equal in power. -Resistance is not anticipated. -Benefits are organizational as well as personal.

How to build effective relationships with peers?

-Recognizing common interests and goals. -Understanding peers' tasks, problems, and rewards.

What dose people do if he/she from a society exhibiting a large degree of power distance?

-Those who have a larger degree of power distance accept a hierarchical order in which everybody, has a place and that needs no further justification. -On the other side, those who have low power distance, they strive to equalize the distribution of power and demand justification for inequalities of power.

The three components of the interactional Framework

A leader: personality, position, expertise. -generally calm and not prone to emotional outbursts His or Her followers: values, norms, cohesiveness -expectations, personality traits, maturity levels, motivation, levels of competence. The situation: task, stress, environment.

What is Utilitarianism?

Actions are right if they are useful or for the benefit of a majority

What is the interaction facilitation?

Behaviors where leaders act to smooth over and minimize conflicts among followers

Locating yourself exercise

By Me: acceptance and trust. People like this are Responsive, curious, and growth & learning --------------------- To Me: Resistance and threat. People like this are Reactive, defensive, and recycling drama.

What are Case Studies and Role playing used for in Leader Development in College?

Case studies and role playing are used as vehicles for leadership discussions

Which power will followers likely use to change their leader's behavior if they have a relatively high amount of referent power with their fellow coworkers?

Coercive: Potential to influence others through the administration of negative sanctions or the removal of positive events.

What are two dimensions for the leadership Grid? How this works?

Concern for people --"Concern" reflects how a leader's underlying assumptions about people at work and the importance of the bottom-line affect leadership style. Concern for production --The most effective leaders are said to have high concern for both people and production.

What is work facilitation?

Concerned with clarifying roles. Acquiring and allocating resources, and reconciling organizational conflicts

How to build social capital in community leadership?

Developing and maintaining relationships

What is attributions in Perception in the Spiral of Experience?

Explanations that one develops for the characteristics, behaviors, or actions he or she attends to

Why do followers most likely need to have a high level of technical competence?

Followers with technical competence earn better performance appraisal ratings, exert influence in their groups, and are more likely to be a member of a leader's in-group

What is consideration in leadership behavior?

How friendly and supportive a leader is toward subordinates.

Which phrase below is not the vocabulary the Victim will use in the Victim-Villain-Hero triangle?

I can't, it's hard, I have to, I'm confused, I don't have a choice, I'm trying, this is the way it is, they don't get me, I'm tired, it's not fair, there's not enough, they did this to me, help me, I don't know how.

What is the moral justification?

Involves reinterpreting otherwise immoral behavior in terms of a higher purpose.

OCEAN Big 5 Neuroticism

Is the personality trait of being emotional

OCEAN Big 5 Conscientiousness

Is the personality trait of being honest and hardworking. High scorers tend to follow rules and prefer clean homes. Low scores may be messy and cheat others.

OCEAN Big 5 Extroversion

Is the personality trait of seeking fulfillment from sources outside the self or in community. High scores tend to be very social while low scorers prefer to work on their projects alone.

OCEAN Big 5 Openness to Experience

Is the personality trait of seeking new experience and intellectual pursuits. High scores may dream a lot. Low scorers may be very down to earth

What is the key challenge for the Coach in Creator-Challenger-Coach triangle?

Listen without a filter. a filter is a certain attitude or biais the listener takes on that inhibits his or her ability to be present with the authentic experience of the speaker.

The distinction between Managers and Leaders?

Managers establish and implement procedures to ensure smooth functioning Leaders look to the future and chart the course for the organization

What is a self-fulfilling prophecy?

Our expectations/predictions play a causal role in bringing about the events we predict.

What is an intrinsic reward?

Personal growth and development

What is mentoring?

Personal relationship in which a more experienced mentor acts as a guide, role model, and sponsor of a less experienced mentee.

What is the referent power?

Potential influence one has because of the strength of the relationship between the leader and the followers. -Takes time to develop but can be lost quickly -Desire to maintain referent power may limit a leader's actions in certain situations

What is the expert power?

Power of knowledge: -Some people are able to influence others with their relative expertise in particular areas

What is the ethics?

Principles of right conduct or a system of moral values

OCEAN Big 5 Agreeableness

Reflects much individuals adjust their behavior to suit others. High scorers are typically poite and like people. Low scorers tend to "tell it like it is"

What is the fastest way to change the culture and norms of a team?

Replacing employees/people.

What is the "change catalyst" in Goleman's emotional intelligence (EQ)?

Someone who recognizes when change is needed and removes any barriers to such change. Such individuals are happy to champion the required change and use their skills to persuade and direct others to ensure its success.

What is the ethical dilemmas of individual versus community?

Such as whether you should protect the confidentiality of someone's medical condition when the condition itself may pose a threat to the larger community

Why a good relationship with supervisors matters?

Superiors and followers sharing the same values, approaches, and attitudes will: -Experience less conflict -Provide higher levels of mutual support -Be more satisfied with superior and follower relationships

What is informal coaching?

Takes place whenever a leader helps followers to change their behaviors

What is leadership?

The ability to influence a group toward the achievement of a vision or set of goals -It is a complex phenomenon involving the leader, the followers, and the situation. -An interpersonal relation. -An influencing process. -Accomplishing its goals

What is mindfulness?

The ability to intentionally pay attention to the present moment while letting go of judgment

Three components of The Action, Observation, and Reflection Model

The model shows that leadership development is enhanced when the experience involves three different processes Action -What did you do? Observation -What happened? -->the results -->the impact on others Reflection -How do you look at it now? -How do you feel about it now?

What is the key challenge for the Challenger in Creator-Challenger-Coach triangle?

To detach from personal beliefs and judgment which kept him or her in a villian role instead of a challenger role.

What is the key challenge for the Creator in Creator-Challenger-Coach triangle?

To welcome feeling of fear rather than resist them. When resisted, fear creates a Victim

What is 360-degree feedback?

Tools show that direct reports, peers, and superiors can provide different perceptions of a leader's behavior:

What is upward ethical leadership?

Used to refer to "leadership behavior enacted by individuals who take action to maintain ethical standards in the face of questionable moral behaviors by higher-ups.

Which wisdom is not from the emotion of Fear, in our practice of emotional intelligence?

What needs to become known? What needs to be faced? What do I need to wake up to? What needs wants to be learned?

What is the legitimizing influencing tactics?

When agents make requests based on their position or authority

What is the coalition influencing tactics?

When agents seek the help of others to influence the target

The dimension of leadership behavior for goal emphasis and work facilitation.

· Job-centered dimensions · Employee-centered dimensions