MGMT 3820 - Ch 5 Test Bank

Which of the following was a feature of the period from the late 1980s to the late 1990s in terms of workplace diversity? A) shifting from compliance and focusing only on women and minorities to including everyone B) focusing on complying with laws and regulations, such as Title VII of the Civil Rights Act C) seeing workplace diversity as a core business issue, important to achieve business success, profitability, and growth D) developing corporate programs to help improve self-confidence and qualifications of diverse individuals so they can "fit in"

A) shifting from compliance and focusing only on women and minorities to including everyone

Jack and Jill are discussing the new hire in their department: her hair color, skin tone, manner of dress, and accent. Jack and Jill are focusing on ________. A) surface level diversity B) deep-level diversity C) stereotypes D) biases

A) surface level diversity

Which of the following demographic characteristics reflects surface-level diversity? A) differences in values B) ethnicity C) personality D) work preferences

B) ethnicity

During which era was the term "workforce diversity" first used? A) new millennium B) late 1980s C) 1960s to 1970s D) early 1980s

B) late 1980s

People are going to be different. The focus of managers should be ________. A) to find ways to keep various groups within the workforce from creating conflict B) to find ways to develop strong relationships with and engage the entire workforce C) to make sure the practices within their departments comply with the letter of the laws governing discrimination in employment D) to find commonalities among various groups displaying surface-level diversity

B) to find ways to develop strong relationships with and engage the entire workforce

Soon after Jeff was hired as a company accountant, his company developed corporate programs to help improve self-confidence and qualifications of diverse employees so they could "fit in." During which period of time did Jeff start working for his employers? A) new millennium B) 1960s to 1970s C) early 1980s D) late 1980s to late 1990s

C) early 1980s

The ways in which people in an organization are different from and similar to one another is known as ________. A) business etiquette B) work culture C) workplace diversity D) organizational democracy

C) workplace diversity

The period of time between the 1960s to 1970s focused on ________. A) assimilating minorities and women into the corporate setting B) making employees more aware and sensitive to the needs and differences of others C) diversity and inclusion for business success, profitability, and growth D) complying with laws and regulations through affirmative action policies and programs

D) complying with laws and regulations through affirmative action policies and programs

In terms of workplace diversity, the New Millennium has witnessed increased focus on ________. A) complying with laws and regulations laid down by the Equal Employment Opportunity Commission B) assimilating minorities and women employees into the corporate setting C) shifting from compliance to include everyone in diversification efforts D) diversity and inclusion for business success, profitability, and growth

D) diversity and inclusion for business success, profitability, and growth