Mgmt 391- Quiz 13/14/15

Question 11 Which of the following is NOT a good piece of advice to give to individuals who have multiple bosses in a matrix structured organization? Make an effort to establish a good relationship with each manager. Keep conflicts you are experiencing to yourself. Make sure all managers are familiar with your overall workload. Do not assume that having multiple bosses is a bad thing.

Keep conflicts you are experiencing to yourself.

Angelina has just accepted a new job. Her career counselor would not offer her which of the following pieces of advice if she wanted to ensure that Angelina gets "on board" in the new firm quickly? Build relationships with your manager and coworkers. Do not leave every day exactly at quitting time; get to know people in your firm. Practice impression management, particularly that of your first impression. Do not ask too many questions, as this would reveal your weaknesses. Try to build success early on in your tenure at the company. Volunteer for projects and complete them effectively. Show your value to the firm.

Do not ask too many questions, as this would reveal your weaknesses.

In completing a Big 5 personality inventory, Manuel was found to have high openness to experience. He would be attracted to an organization like Target where jobs tend to be structured in their duties and responsibilities. the IRS, which has a bureaucratic structure and authoritarian decision making processes. Google with a laid-back, innovative culture. General Motors with a tradition-bound culture experiencing serious viability issues.

Google with a laid-back, innovative culture.

Which of the following statements regarding power distribution research is INCORRECT? Power distribution is visible in organizations. Individuals ranked themselves higher than their coworkers did. In comparing rankings given to managers with regard to their influence, there was general agreement on the top five but no agreement on the bottom five. Research indicates the ability to rank managers by influence is a consistent practice in various industries and firms.

In comparing rankings given to managers with regard to their influence, there was general agreement on the top five but no agreement on the bottom five.

Which of the following statements regarding the Zimbardo study is correct? The experimental guards received training before they were told to keep order. The guards became abusive and aggressive, but the prisoners exhibited little reaction. Study participants refused to adapt to their roles. The Zimbardo study was ended early due to the participant's deep entrenchment of the roles.

The Zimbardo study was ended early due to the participant's deep entrenchment of the roles.

Strong cultures facilitate the changes that must occur in firms during mergers and acquisitions. outperform weak cultures regardless of the volatility of the environment. are no more difficult to change than weak cultures. are evidenced by consensus among employees on the values of the company.

are evidenced by consensus among employees on the values of the company.

Organizational culture consists of three levels: assumptions, orientations, and beliefs. beliefs, values, and artifacts. artifacts, assumptions, and beliefs. assumptions, artifacts and values.

assumptions, artifacts and values.

Giving students a free mug, t-shirt, or blanket just for getting their names on a mailing list at an organization is an example of the ____________ influence tactic. Research suggests individuals try to repay what has been given them. ingratiation exchange pressure personal appeal

exchange

Question 4 People resist change for all of the following reasons EXCEPT disrupted habits. personality. feelings of certainty. fear of failure.

feelings of certainty.

The company is organized into accounting, marketing, human resource management, and production departments. This firm has a divisional structure. functional structure. product structure. matrix structure.

functional structure.

Nordstrom is most recognized for and has been ranked in Fortune Magazine's "100 Best Companies to Work For" because of its upscale environment. quality apparel. service culture. employee rewards.

service culture.

Referent power is the ability to take something away or punish someone for noncompliance. is the ability to influence due to the possession of knowledge or skill. stems from the personal characteristics of the person such as the degree to which we respect and want to be like them. stems from one's organizational role or position.

stems from the personal characteristics of the person such as the degree to which we respect and want to be like them.

What is the first step in Lewin's model of planned change? refreeze unfreeze assess change

unfreeze