MGMT 42503- Exam 1

coaching

"process of equipping people with the tools, knowledge, and opportunities they need to develop and become more successful"

mentoring

A personal relationship in which more experienced mentor (usually someone two to four levels higher in an organization) acts as a guide, role model, and sponsor of a less experienced protege.

where does the guest speak work?

Camp Aldergate

__________ power is a function of the amount of knowledge one possesses relative to the rest of the members of a group.

Expert

most emotional intelligence (EQ) researchers agree that emotional intelligence cannot be developed

False

smart but in experienced leaders ten to be more effective in stressful situations then less intelligent, experienced leaders

False

Our guest speaker Vince Robinson held leadership positions at which company? (there are 2 correct answers pick one)

Nestle USA

A leader who has developed close interpersonal relationships with followers generally uses his or her __________ power to influence

Referent

Having a high level of technical competencies is important because many leaders, particularly the first-line supervisors, often spend considerable amount of time training followers

True

Influence tactics refer to one person's actual behaviors designed to change another person's attitudes, beliefs, values, or behaviors

True

leaders tend to have higher extraversion scores more than nonreaders

True

leaders who can empathize and get along with others are often more successful than those who cannot

True

power is defined as the ability of an individual to produce effects on others

True

research has shown that openness to experience is an important component of leadership effectiveness and seems particularly important at higher organizational levels or for success in overseas assignments

True

Managers

a person responsible for controlling or administering all or part of a company or similar organization.

what makes up your values

abstract ideals you hold near and dear

Manager distinctions

administer, maintain, control, have a short-term view, ask how and when, imitate, accept the status quo

According to the OCEAN model, individuals who appear as insensitive, socially clueless, pessimistic, cold, and grumpy are most likely to score low in

agreeableness

what is the fastest way to change culture and improve process?

change the people on the team, revise the organizational mission, modify the corporate strategy, implement new team rules

The ability to control others through the fear of punishment or the loss of valued outcomes is known as

coercive power

leadership

complex phenomenon involving the leader, the followers, and the situation

openness to experience

concerned with curiosity

agreeableness

concerned with how one gets along with, as opposed to gets ahead of, others.

neuroticism

concerned with how people react to stress, change, failure, or personal criticism

conscientious

concerned with those behaviors

legitimate power

depends on a person's organizational role or his or her formal or official authority

Which of the following words is most often associated with the word "management"?

efficiency

types of influence tactics

emotional appeals, exchange of favors, and threats

personalized power

exercised for personal needs by selfish, impulsive, uninhibited individuals who lack self-control

types of power

expert, referent, legitimate, reward, coercive

According to the five factor model (FEM) or OCEAN model of personality, which of the following dimensions primarily involves behaviors that are highly likely to be exhibited in group settings and are generally concerned with getting ahead in life

extraversionness

individuals with high levels of technical competence are unlikely to belong to a leader's in-group.

false

The interactional framework for analyzing leadership includes

followers, leaders, and situations.

GAPS Analysis

goals, abilities, perceptions, standards helps leadership practitioners to gather and categorize all pertinent development planning information

public reputation

how you see yourself or is this how others see you

leader distinctions

innovate, develop, inspire, have a long term view, ask what and why, originate, challenge it

extraversion

involved behaviors more likely to be exhibited in group setting and are generally concerned with getting ahead in life.

reward power

involved the potential to influence others though control over desired resources

what high school did professor Adams go to

little rock

A personal relationship in which a more experienced mentor (usually someone two tofour levels higher in an organization) acts as a guide, role model, and sponsor of a lessexperienced protégé is known as

mentoring

Which of the following terms is most likely defined as the ability to intentionally pay attention the the present moment while letting go of judgment

mindfulness

influence tactics

one persons actual behaviors designed to change another person's attitudes, beliefs, values, or behaviors

in the OCEAN model, the personality dimension that is concerned with curiosity, innovative thinking and assimilating new information

opens to experience

referent power

potential influence one has of the strength of the relationship between the leader and the followers

Coercive

potential to influence others through the administration of negative sanctions or the removal of positive events

expert power

power of knowledge

individuals who score low on openness to experience tend to be _______.

tactical

Building technical competence

technical competence in leaders is related to improved managerial promotion rates, better training skills, lower rates of group, conflict, reduced levels of role ambiguity,

emotional intelligence

the capacity to be aware of, control, and express one's emotions, and to handle interpersonal relationships judiciously and empathetically.

influence

the change in a target agent's attitudes, values, beliefs, or behaviors as the result of influence tactics

which of the following definitions of leadership is fairly comprehensive and helpfulf

the process of influencing an organized group toward accomplishing its goals

Which of the following is the first step while conducting a GAPS (goals, abilities, perceptions, standards) analysis?

to clearly identify what one wants to do or where one wants to go with one's career over the next year or so

Four qualities of leadership in gender

trust, empathy, consistency, integrity

choice of clothing can affect one's power and influence

ture

socialized power

used for the benefit of others or the organization and involves self-sacrifice

Leadership is most associated with words like

vision.