MGMT Ch. 2

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According to McGregor, Theory X managers engage in optimistic managerial thinking.

False

Which of the following is NOT one of the contributions of the classical perspective?

It improved dynamic organizations.

Which school of management thought would be most useful to a restaurant with pizza delivery that wanted to determine the most efficient routes for each of its drivers to follow?

Management science

Which of the following is an output?

Service

The North Korean government is attempting to isolate citizens from outside influence. It is trying to create a closed system.

True

When compared to management science, operations management is focused more on applications.

True

Nipurna is a high school guidance counselor. Nipurna is well liked by the staff and students whom she supervises. She recognizes that they have excellent problem-solving skills and are committed to excellence. She lets the people she supervises assume as much responsibility as they are capable of handling. It would appear that she

believes in McGregor's approach to managing people.

The Army uses aircraft simulators to train helicopter pilots, which decreases fuel consumption, helicopter maintenance, storage requirement, and air traffic control congestion. It also improves safety. This is an example of

operations management.

Industrial psychology is the practice of applying

psychology to worker motivation and selection.

The use of a Gantt chart to schedule workers' duties, breaks, and lunches at a day-care center is an application of one of the principles associated with

scientific management.


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