1.1

Distribution center

Holds large quantities of product that are later sent to retail locations or directly to customers

Customers

audience of retail stores-people who buy from stores

Franchises

majority of retailers

Products

physical goods that are bought and sold

Omnichannel

retailing approach that places focus on a seamless shopping experience for customers by integrating multiple channels

Finished products

things a manufacturer will produce

20-25%

% of U.S. retail jobs

Manufacturer 2

describes a grower of potatoes

Services

intangible things, such as delivery

Retail ecosystem

interconnected system of approaches for meeting the goal of retailing