MGMT ch.8
team charters
that describe how the team will operate, such as processes for sharing information and decision making
group
two or more freely interacting individuals who share norms and goals and have a common identity
team performance strategies
which are deliberate plans that outline what exactly the team is to do, such as goal setting and defining particular member roles, tasks, and responsibilities
virtual teams
work together over time and distance via electronic media to combine effort and achieve common goals
team
"a small number of people with complementary skills who are committed to a common purpose, performance goals, and approach for which they hold themselves mutually accountable"
team building
a catchall term for a host of techniques aimed at improving the internal functioning of work groups
trust
a reciprocal belief that another person will consider how his or her intentions and behaviors will affect you
team compisition
a term that describes the collection of jobs, personalities, knowledge, skills, abilities, and experience of team members
norm
an attitude, opinion, feeling, or action- shared by two or more people- that guides behavior
self managed teams
defined as groups of workers who are given administrative oversight for their task domains
task roles
enable the work group to define, clarify, and pursue a common purpose
informal group
exists when the members overriding purpose of getting together is a friendship or a common interest
maintenance roles
foster supportive and constructive interpersonal relationships
formal group
is assigned by organizations or their managers to accomplish specific goals
team adaptive capacity
is important to meet changing demands and to effectively transition members in and out
social loafing
is the tendency for individual effort to decline as a group size increases
cross functionalism
occurs when specialists from different areas are put on the same team
role
set of expected behaviors for a particular position
group role
set of expected behaviors for members of the group as a whole