MGMT ch.8

team charters

that describe how the team will operate, such as processes for sharing information and decision making

group

two or more freely interacting individuals who share norms and goals and have a common identity

team performance strategies

which are deliberate plans that outline what exactly the team is to do, such as goal setting and defining particular member roles, tasks, and responsibilities

virtual teams

work together over time and distance via electronic media to combine effort and achieve common goals

team

"a small number of people with complementary skills who are committed to a common purpose, performance goals, and approach for which they hold themselves mutually accountable"

team building

a catchall term for a host of techniques aimed at improving the internal functioning of work groups

trust

a reciprocal belief that another person will consider how his or her intentions and behaviors will affect you

team compisition

a term that describes the collection of jobs, personalities, knowledge, skills, abilities, and experience of team members

norm

an attitude, opinion, feeling, or action- shared by two or more people- that guides behavior

self managed teams

defined as groups of workers who are given administrative oversight for their task domains

task roles

enable the work group to define, clarify, and pursue a common purpose

informal group

exists when the members overriding purpose of getting together is a friendship or a common interest

maintenance roles

foster supportive and constructive interpersonal relationships

formal group

is assigned by organizations or their managers to accomplish specific goals

team adaptive capacity

is important to meet changing demands and to effectively transition members in and out

social loafing

is the tendency for individual effort to decline as a group size increases

cross functionalism

occurs when specialists from different areas are put on the same team

role

set of expected behaviors for a particular position

group role

set of expected behaviors for members of the group as a whole