MGMT Exam 1 Practice Questions

_________ is your general belief about your own self-worth. A) Self-esteem B) Self-efficacy C) Self-expectancy D) Core self-evaluation E) Self-expectation

A) Self-esteem

Values represent beliefs that influence behaviors _____________; attitudes relate to behavior __________. A) across all situations; toward specific targets B) toward specific targets; across all situations C) across all situations; toward people D) toward specific objects; toward specific people E) toward specific people; toward specific objects

A) across all situations; toward specific targets

Jenny wins an art contest. She attributes the outcome to luck. Jenny is likely to have A) an external locus of control. B) an optimistic personality. C) high emotional stability. D) a proactive personality. E) a high level of extroversion

A) an external locus of control.

Sam observes that his subordinate, Justin, is performing and acting like the other members of the unit. He is observing A) consensus. B) distinctiveness. C) implicit factors. D) explicit factors. E) consistency

A) consensus.

Mike values his tradition and conformity. Not surprisingly, family time is very important to him. His employer, ABC Corporate, expects him to work on holidays. ABC Corporate and Mike do not share the values of A) conservation. B) self-direction. C) self-transcendence. D) openness to change. E) self-enhancement

A) conservation.

Megan will receive a promotion and a raise if she completes a difficult assignment. This is an example of A) extrinsic motivation. B) intrinsic motivation. C) job satisfaction. D) job dissatisfaction. E) organizational citizenship behavior

A) extrinsic motivation.

The two basic dimensions of Schwartz's model of values are A) self-enhancement/self-transcendence and openness to change/conservation. B) strengths/weaknesses and opportunities/threats. C) personal attitudes/work attitudes and cognition/behaviors. D) commitment/engagement and satisfaction/dissatisfaction. E) involved/engaged and motivated/not motivated.

A) self-enhancement/self-transcendence and openness to change/conservation.

Jack is working at Fort Motors. The position, as originally described, involved conducting research with customers. Instead, Jack is answering phones and filing. He's very unhappy and thinks he should find another job. This thought process is A) withdrawal cognitions. B) employee review. C) perceived stress. D) organizational behavior. E) job dissatisfaction.

A) withdrawal cognition.

________ are complex, relatively brief responses aimed at a particular target. A) Moods B) Emotions C) Personalities D) Attitudes E) CSEs

B) Emotions

__________ is defined as the physical and cognitive changes individuals make in the task or relational boundaries of their work. A) Job swapping B) Job crafting C) Job design D) Job enrichment E) Job enlargement

B) Job crafting

_________ theory assumes that competency, autonomy, and relatedness influence our behavior and well-being A) Acquired needs B) Self-determination C) Job characteristics D) Expectancy E) Herzberg's motivator-hygiene

B) Self-determination

The components of attitudes include A) values, beliefs, and emotions. B) affective, cognitive, and behavioral. C) personal and workplace. D) perceived and real. E) public and personal.

B) affective, cognitive, and behavioral.

Carina made a large mistake on a report she submitted to her boss, and it ended up costing the company a significant amount of money. When asked why this had occurred, she blamed one of her coworkers for giving her erroneous information for the report. Carina is expressing A) low agreeableness. B) an external locus of control. C) organizational citizenship behavior. D) counterproductive work behavior. E) low emotional stability

B) an external locus of control.

We build stereotypes through a four-step process. Which of the following is not part of the process? A) maintenance B) appraisal C) categorization D) inferences E) expectations

B) appraisal

Nick is concerned with what he considers to be an unfair situation at work. Although he put in 10 hours of overtime last week, he received the same pay as a co-worker who didn't put in any overtime. This week he decided to take an extra hour for lunch every day. Using the terminology of equity theory, Chuck has decided to A) increase his efficiency. B) decrease his inputs. C) increase his outcomes. D) increase his inputs. E) decrease his outcomes.

B) decrease his inputs.

A(n) ______theory attempts to describe how various person and environmental factors affect motivation. A) content B) process C) extrinsic D) intrinsic E) integrated

B) process

Sherry has a new assignment. She is confident that she can successfully complete the task. This is an example of A) core self-evaluation. B) self-efficacy. C) self-esteem. D) self-expectation. E) self-expectancy.

B) self-efficacy.

A(n) ______ is an individual's set of beliefs about the characteristics of a group. A) implicit cognition B) stereotype C) negativity bias D) attribution E) memory

B) stereotype

Karen notices immediately that one of the members assigned to her team in an accounting class is a middle-aged man. This is a(n) _______ characteristic. A) deep-level B) surface-level C) internal D) external E) attributional

B) surface-level

Jane often takes office supplies home for her personal use. This is an example of A) OCB B) COW C) CWB D) POS E) EEG

C) CWB

Which of the following is not one of the predominant models of the causes of job satisfaction? A) Value attainment B) Dispositional factors C) Cognitive dissonance D) Equity E) Met expectations

C) Cognitive dissonance

_______ is the ability to monitor one's own and others' feelings and emotions, to discriminate among them, and to use this information to guide one's thinking and actions A) Proactivity B) Emotional stability C) Emotional intelligence D) Core self-evaluation E) Self-efficacy

C) Emotional intelligence

__________ is how an individual perceives the movement from performance to outcome. A) An expectancy B) An expectation C) Instrumentality D) A valence E) A value

C) Instrumentality

Tina often volunteers to help others when they run into problems with their projects. She is very positive, always on time, and never calls in sick. Exhibiting ________ is likely to create positive impressions among Tina's colleagues and manager. A) TPB B) CWB C) OCB D) POS E) OB

C) OCB

______ is the interdisciplinary field dedicated to understanding and managing people at work. A) Management theory B) Management dynamics C) Organizational behavior D) Organizational dynamics E) Organizational theory

C) Organizational behavior

According to _________, the typical perspective held by managers is that employees dislike work, must be monitored, and can be motivated only with rewards and punishment ("carrots and sticks"). A) acquired needs theory B) Theory Y C) Theory X D) motivator-hygiene theory E) self-determination theory

C) Theory X

Nancy is dependable, responsible, and achievement-oriented, while Mike is relaxed and unworried. Nancy is likely to score high on A) openness to experience. B) introversion. C) conscientiousness. D) internal locus of control. E) agreeableness.

C) conscientiousness.

The two general categories of motivation theories are A) extrinsic and intrinsic. B) reward and punishment. C) content and process. D) job satisfaction and job dissatisfaction. E) internal and external.

C) content and process.

Professor Rhett learns that faculty members in another college with the same degree, years of teaching experience, and publication record are making significantly more money than he is. He considers this unfair. He is reacting to ______ justice A) institutional B) organizational C) distributive D) procedural E) interactional

C) distributive

An expectancy of zero means that the person A) does not value the outcomes. B) does not trust the company. C) does not feel confident in his or her ability to do the job. D) is not motivated. E) is highly motivated.

C) does not feel confident in his or her ability to do the job.

People who are outgoing, talkative, sociable, and assertive are likely to score high on A) emotional stability. B) agreeableness. C) extraversion. D) openness to experience. E) conscientiousness.

C) extraversion.

The term_______ identifies an invisible but absolute barrier that prevents women from advancing to higher-level positions. A) diversity management B) affirmative action C) glass ceiling D) causal attribution E) self-serving bias

C) glass ceiling

Mary worked for a consulting company with a casual atmosphere and informal culture. The company declared bankruptcy. Mary can't wait to find a similar position. In the past, she worked for companies with a more traditional and formal structure. She now has a new job in a bank. Mary dresses differently, puts in longer hours, and studies at home to better understand the bank's services. She is exhibiting _______ intelligence. A) multiple B) cognitive C) practical D) spatial E) bodily-kinesthetic

C) practical

Ben, one of your subordinates, seems to care so much about being liked that he rarely states strong opinions in meetings of your department. Based on this, Ben probably has a A) strong need for personal power. B) strong need for institutional power. C) strong need for affiliation. D) strong need for achievement. E) low need for achievement.

C) strong need for affiliation.

Elaine has worked on a project to market a new medication from beginning to end— advertising, packaging, etc. The design program wins an award. Elaine's _____ is high. A) relational nature B) task variety C) task identity D) task management E) autonomy

C) task identity

______ refers to the amount of effort that we invest in an activity. A) Persistence B) Direction C) Volume D) Intensity E) Integration

D) Intensity

Harold Kelley hypothesized that people make causal attributions by observing three dimensions of behavior A) context, consistency, and simplification. B) consensus, storage, and retention. C) distinctiveness, retrieval, and consensus. D) consensus, distinctiveness, and consistency. E) consistency, recognition, and context.

D) consensus, distinctiveness, and consistency.

Emma goes out to lunch and orders a diet soda. If we consider _________, she is likely to prefer a salad for lunch. A) person perception B) category-based knowledge C) context of interaction D) implicit cognition E) cognitive load

D) implicit cognition

Vivian works for iResearch Consulting. She telecommutes and has great flexibility in her work schedule. In return, iResearch Consulting expects to have satisfied clients who hire them again. Vivian receives consistently high evaluations. Despite that, the company now wants her to work out of the main office. Vivian feels that iResearch Consulting has breached a(n) A) employee engagement. B) job involvement. C) organizational citizenship behavior. D) psychological contract. E) cognitive expectation.

D) psychological contract.

_______ is reflected in this statement: "I feel I am a person of worth, as good as other people." A) High self-efficacy B) Low core self-evaluation C) High emotional intelligence D) High self-identification E) High self-esteem

E) High self-esteem

In Maslow's needs hierarchy theory, _______ is the lowest level and __________ is the highest level. A) safety; self-actualization B) safety; esteem C) love; esteem D) physiological; esteem E) physiological; self-actualization

E) physiological; self-actualization

"Women have a harder time than men in being perceived as effective leaders." This statement is a(n) A) awareness. B) reference. C) proven fact. D) accommodation. E) stereotype.

E) stereotype.