MGMT Exam 3
Systems monitoring and helping behaviors are examples of ------ processes. a. action b. cohesive c. transition d. interpersonal
action
The creative team of a fashion house is racing against a deadline to come up with the spring collection, and the pressure is leading to frayed tempers, which is hampering the team's progress. This is an example of poor a. affect management b. confidence building c. time management d. group cohesion
affect management
which three specific factors have been found to account for a team's ability to make effective decisions? a. transactive memory, transformative memory, and decision memory b. decision redundancy, social facilitation, and transactive memory c. decision informity, staff validity, and hierarchical sensitivity d. groupthink, social loafing, and process rotation
decision informity, staff validity, and hierarchical sensitivity
brainstorming can help teams increase ------ a. group think b. interpersonal processing c. creative behavior d. decision-making
group think
Motivation and confidence building, conflict management, and affect management are types of ------- processes. a. interpersonal b. transition c. coordination d. mission analysis
interpersonal
the three types of organizational power are ------ power. a. legitimate, expert, and referent b. legitimate, reward, and coercive c. expert, reward, and coercive d. expert, reward, and referent
legitimate, reward, and coercive
Teamwork processes have a ------ effect on team performance and a ------ effect on team commitment. a. moderate positive, strong positive b. weak positive, moderate positive c. moderate positive, moderate positive d. strong positive, moderate positive
moderate positive, strong positive
----- is the ability to influence the behavior of others and to resist unwanted influence in return. a. ingratiation b. force c. power d. centrality
power
----- activities refer to things team members do to obtain information about technology, competitors, or the broader marketplace. a. task coordinator b. ambassador c. action learning d. scout
scout
The marketing team of A.T. International was asked to develop the marketing strategy for the European market. Members of the team were provided with all the information required to make good recommendations to the leader but failed to deliver due to their lack of insight and poor judgment. This indicates that the marketing team has low a. groupthink b. staff validity c. production blocking d. social loafing
staff validity
----- is the most critical in situations in which the complexity of the work is high or when tasks require members to combine their knowledge, skills, and efforts to solve problems a. hierarchical sensitivity b. synergy c. dynamic cohesion d. task improvement
synergy