MGMT Exam 3

Systems monitoring and helping behaviors are examples of ------ processes. a. action b. cohesive c. transition d. interpersonal

action

The creative team of a fashion house is racing against a deadline to come up with the spring collection, and the pressure is leading to frayed tempers, which is hampering the team's progress. This is an example of poor a. affect management b. confidence building c. time management d. group cohesion

affect management

which three specific factors have been found to account for a team's ability to make effective decisions? a. transactive memory, transformative memory, and decision memory b. decision redundancy, social facilitation, and transactive memory c. decision informity, staff validity, and hierarchical sensitivity d. groupthink, social loafing, and process rotation

decision informity, staff validity, and hierarchical sensitivity

brainstorming can help teams increase ------ a. group think b. interpersonal processing c. creative behavior d. decision-making

group think

Motivation and confidence building, conflict management, and affect management are types of ------- processes. a. interpersonal b. transition c. coordination d. mission analysis

interpersonal

the three types of organizational power are ------ power. a. legitimate, expert, and referent b. legitimate, reward, and coercive c. expert, reward, and coercive d. expert, reward, and referent

legitimate, reward, and coercive

Teamwork processes have a ------ effect on team performance and a ------ effect on team commitment. a. moderate positive, strong positive b. weak positive, moderate positive c. moderate positive, moderate positive d. strong positive, moderate positive

moderate positive, strong positive

----- is the ability to influence the behavior of others and to resist unwanted influence in return. a. ingratiation b. force c. power d. centrality

power

----- activities refer to things team members do to obtain information about technology, competitors, or the broader marketplace. a. task coordinator b. ambassador c. action learning d. scout

scout

The marketing team of A.T. International was asked to develop the marketing strategy for the European market. Members of the team were provided with all the information required to make good recommendations to the leader but failed to deliver due to their lack of insight and poor judgment. This indicates that the marketing team has low a. groupthink b. staff validity c. production blocking d. social loafing

staff validity

----- is the most critical in situations in which the complexity of the work is high or when tasks require members to combine their knowledge, skills, and efforts to solve problems a. hierarchical sensitivity b. synergy c. dynamic cohesion d. task improvement

synergy