MGMT Quiz 1 OB

What type of relationship is indicated by a correlation of +0.90?

A strong, positive relationship

Which of the "Big Five" personality dimensions is associated with being good-natured and forgiving?

Agreeableness

What term refers to an interpersonal capability that includes the ability to perceive and express emotions?

Emotional intelligence

Which of the following is an example of distress?

Excessive pressure to perform

The __________ effect occurs when people improve an aspect of their behavior or performance because they are aware they are being assessed.

Hawthorne

Organizational behavior (OB) typically includes the study of which basic component?

Human actions and interactions within organizations

According to equity theory, which of the following ratios do people consider when deciding whether they are being treated equitably?

Inputs : outcomes

Which concept refers to the degree to which a person generally considers herself responsible for the things that happen to her?

Locus of Control

Which personality trait may lead a person to engage in behavior considered bullying?

Machiavellianism

____ is behavior directed at gaining power and controlling the behavior of others.

Machiavellianism

Which of the "Big Five" personality dimensions is associated with being anxious and insecure?

Neuroticism

People with a high level of __________ are willing to listen to new ideas and to change their own ideas, beliefs, and attitudes in response to new information.

Openness

Organizations pursuing a strategy of keeping costs and prices low usually try to develop a competitive advantage using which of the following?

Operational excellence

__________ provide both potentially positive and negative information to job candidates.

Realistic job previews

The concept of Machiavellianism is based on what publication?

The Prince

People tend to associate beauty with other positive characteristics. This phenomenon is an example of

The halo effect

Which of the following terms refers to drawing a general impression about something or someone based on a single, and typically good, characteristic?

The halo effect

Linguistic intelligence would be most important for people in which of the following jobs?

Translators

An understanding of organizational behavior (OB) is likely to help organizations prevent

unhappy employees, weak leadership, lack of direction, and stagnating profits

Joan categorizes her employee Celia as a high performer. As a result, Joan is likely to __________

focus more on information related to Celia's high performance, and disregard information reflecting her low performance.

Burnout

is most frequently found among high achievers.

A person who feels equitably treated is motivated to

keep things the way they are.

An understanding of organizational behavior (OB) is likely to help organizations prevent all of the following EXCEPT

loss of market share.

Mangers should place individuals with a _______ tolerance for ambiguity in well-defined and regulated tasks.

low

All of the following are inputs an organization receives from its environment

money, materials, people, and information

The most difficult performance factor to manage is

motivation

People with high Type A personality traits tend to need __________ amounts of stimulation, compared to people with high Type B personality traits.

much greater

Individuals who score high in __________ tend to exhibit unpleasant emotions, such as anger and anxiety.

neuroticisms

Maximizing the efficiency of the manufacturing or product development process in order to minimize costs is referred to as

operational excellence.

The effective management of __________ is key to the creation of a competitive advantage as well as business strategy execution.

people

Personality is a product of which of the following?

Both heredity and the environment

Which of the following questions could NOT be answered as a result of organizational behavior research findings?

Should I seek a promotion with a competing firm?

People who are relaxed and easygoing are said to have what personality type?

Type B

According to the framework presented by David McClelland, the desire to master complex tasks or to do things more efficiently is called a need for

achievement.

According to David McClelland, the desire for human companionship is called a need for

affiliation

The systems perspective defines a system as

an interrelated set of elements that function as a whole.

Task demands that are too low can cause a person to

become bored.

Personality affects which of the following?

choice of career, how long one stays with an employer, job satisfaction, and job performance

A __________ provides an organization an edge over rivals.

competitive advantage

If all students in a particular course receive high grades, it is an example of __________

consensus

Usually, high work stress results in __________ job performance.

decreased

All of the following are inputs an organization receives from its environment EXCEPT

employee behaviors.

Bullying costs employers through which of the following?

high turnover, higher workers' compensation costs, higher disability insurance rates, and a tarnished reputation

After World War I, organizations shifted their attention away from scientific management to understanding the role of __________ .

human factors and psychology

A value conflict between an employee's values and the values of the employer is called

individual-organization conflict..

A supervisor who is comfortable taking a gamble on new products has high

risk propensity

__________ management is based on the belief that productivity is maximized when organizations are rationalized with precise sets of instructions based on time-and-motion studies.

scientific

According to the Myers-Briggs inventory, __________ people are detail-oriented and want facts.

sensing

A __________ is a collection of verbal and symbolic assertions that specify how and why two or more variables are related, and the conditions under which they should and should not relate.

theory

According to the Myers-Briggs inventory, __________ value fairness and decide things impersonally based on objective criteria and logic.

thinkers

__________ bullying victims report the abusive behavior and seek formal resolution.

very few

The Hierarchy of Needs was developed by which of the following theorists?

Abraham Maslow