MGMT Quiz 1 OB
What type of relationship is indicated by a correlation of +0.90?
A strong, positive relationship
Which of the "Big Five" personality dimensions is associated with being good-natured and forgiving?
Agreeableness
What term refers to an interpersonal capability that includes the ability to perceive and express emotions?
Emotional intelligence
Which of the following is an example of distress?
Excessive pressure to perform
The __________ effect occurs when people improve an aspect of their behavior or performance because they are aware they are being assessed.
Hawthorne
Organizational behavior (OB) typically includes the study of which basic component?
Human actions and interactions within organizations
According to equity theory, which of the following ratios do people consider when deciding whether they are being treated equitably?
Inputs : outcomes
Which concept refers to the degree to which a person generally considers herself responsible for the things that happen to her?
Locus of Control
Which personality trait may lead a person to engage in behavior considered bullying?
Machiavellianism
____ is behavior directed at gaining power and controlling the behavior of others.
Machiavellianism
Which of the "Big Five" personality dimensions is associated with being anxious and insecure?
Neuroticism
People with a high level of __________ are willing to listen to new ideas and to change their own ideas, beliefs, and attitudes in response to new information.
Openness
Organizations pursuing a strategy of keeping costs and prices low usually try to develop a competitive advantage using which of the following?
Operational excellence
__________ provide both potentially positive and negative information to job candidates.
Realistic job previews
The concept of Machiavellianism is based on what publication?
The Prince
People tend to associate beauty with other positive characteristics. This phenomenon is an example of
The halo effect
Which of the following terms refers to drawing a general impression about something or someone based on a single, and typically good, characteristic?
The halo effect
Linguistic intelligence would be most important for people in which of the following jobs?
Translators
An understanding of organizational behavior (OB) is likely to help organizations prevent
unhappy employees, weak leadership, lack of direction, and stagnating profits
Joan categorizes her employee Celia as a high performer. As a result, Joan is likely to __________
focus more on information related to Celia's high performance, and disregard information reflecting her low performance.
Burnout
is most frequently found among high achievers.
A person who feels equitably treated is motivated to
keep things the way they are.
An understanding of organizational behavior (OB) is likely to help organizations prevent all of the following EXCEPT
loss of market share.
Mangers should place individuals with a _______ tolerance for ambiguity in well-defined and regulated tasks.
low
All of the following are inputs an organization receives from its environment
money, materials, people, and information
The most difficult performance factor to manage is
motivation
People with high Type A personality traits tend to need __________ amounts of stimulation, compared to people with high Type B personality traits.
much greater
Individuals who score high in __________ tend to exhibit unpleasant emotions, such as anger and anxiety.
neuroticisms
Maximizing the efficiency of the manufacturing or product development process in order to minimize costs is referred to as
operational excellence.
The effective management of __________ is key to the creation of a competitive advantage as well as business strategy execution.
people
Personality is a product of which of the following?
Both heredity and the environment
Which of the following questions could NOT be answered as a result of organizational behavior research findings?
Should I seek a promotion with a competing firm?
People who are relaxed and easygoing are said to have what personality type?
Type B
According to the framework presented by David McClelland, the desire to master complex tasks or to do things more efficiently is called a need for
achievement.
According to David McClelland, the desire for human companionship is called a need for
affiliation
The systems perspective defines a system as
an interrelated set of elements that function as a whole.
Task demands that are too low can cause a person to
become bored.
Personality affects which of the following?
choice of career, how long one stays with an employer, job satisfaction, and job performance
A __________ provides an organization an edge over rivals.
competitive advantage
If all students in a particular course receive high grades, it is an example of __________
consensus
Usually, high work stress results in __________ job performance.
decreased
All of the following are inputs an organization receives from its environment EXCEPT
employee behaviors.
Bullying costs employers through which of the following?
high turnover, higher workers' compensation costs, higher disability insurance rates, and a tarnished reputation
After World War I, organizations shifted their attention away from scientific management to understanding the role of __________ .
human factors and psychology
A value conflict between an employee's values and the values of the employer is called
individual-organization conflict..
A supervisor who is comfortable taking a gamble on new products has high
risk propensity
__________ management is based on the belief that productivity is maximized when organizations are rationalized with precise sets of instructions based on time-and-motion studies.
scientific
According to the Myers-Briggs inventory, __________ people are detail-oriented and want facts.
sensing
A __________ is a collection of verbal and symbolic assertions that specify how and why two or more variables are related, and the conditions under which they should and should not relate.
theory
According to the Myers-Briggs inventory, __________ value fairness and decide things impersonally based on objective criteria and logic.
thinkers
__________ bullying victims report the abusive behavior and seek formal resolution.
very few
The Hierarchy of Needs was developed by which of the following theorists?
Abraham Maslow