MGT 315 Exam 2 Quiz Questions

Deep-level diversity has positive effects on team creativity when

team members are instructed to take the perspective of their teammates.

___________ is the phenomenon occurring when members of a team exert less effort when working on team tasks than they would if they worked alone on those same tasks.

Social loafing

_____ diversity refers to diversity regarding observable attributes such as race, ethnicity, sex, and age.

Surface-level

____ can be beneficial to teams if it stimulates conversations that result in the development and expression of new ideas.

Task conflict. Task conflict refers to disagreements among members about the team's task. This type of conflict can be beneficial to teams if it stimulates conversations that result in the development and expression of new ideas.

The dimensions of psychological empowerment include all of these except

needs. Models of psychological empowerment argue that four concepts are particularly important: meaningfulness, self-determination, competence, and impact.

Sanjay is the manager at a restaurant and offers to promote Linda, a waitress at the same restaurant, in return for sexual favors. This is an example of

quid pro quo harassment.

Which of the following amendments is called the equal protection clause?

Fourteenth Amendment

The EEOC analyzes EEO-1 reports to look for patterns of discrimination, especially in companies with a minimum of _____ employees.

100

The Occupational Safety and Health Act requires employers to keep records of deaths, injuries, and illnesses if the employers have _____ or more full-time or part-time employees.

11

Individuals who feel they have been discriminated against must file a complaint with the Equal Employment Opportunity Commission (EEOC) or a similar state agency within _____ days of the incident.

180. Failure to file a complaint within 180 days results in the case being dismissed immediately, with certain exceptions.

The Age Discrimination in Employment Act of 1967 prohibits discrimination against employees over the age of

40.

_____________ tasks depend on the abilities of the "weakest link."

Conjunctive

Which of the following is considered a disability under the Americans with Disabilities Act?

Cosmetic disfigurement. covers specific physiological disabilities such as cosmetic disfigurement and anatomical loss affecting the neurological, musculoskeletal, sensory, respiratory, cardiovascular, reproductive, digestive, genitourinary, hemic, or lymphatic system. However, conditions such as obesity, substance abuse, eye and hair color, and lefthandedness are not covered.

Which of the following is the Office of Federal Contract Compliance Programs' most potent weapon and its last penalty?

Debarment. If the OFCCP finds that contractors or subcontractors are not complying with an executive order, its representatives may notify the EEOC (if there is evidence that Title VII has been violated), advise the Department of Justice to institute criminal proceedings, request that the secretary of labor cancel or suspend any current contracts, and forbid the contractors or subcontractors from bidding on future contracts. This penalty is called debarment and is the OFCCP's most potent weapon.

Which of the following agencies is responsible for enforcing Title VII of the Civil Rights Act and the Americans with Disabilities Act?

Equal Employment Opportunity Commission. esponsible for enforcing most of the EEO laws, such as Title VII, the Equal Pay Act, and the Americans with Disabilities Act.

Which scenario depicts an employee who experiences a high level of meaningfulness?

Floyd walks around his pet rescue, patting his employees on the back and reminding them they are improving the lives of animals and people. Meaningfulness captures the value of a work goal or purpose, relative to a person's own ideals and passions.

Which of the following statements is true of disparate treatment and disparate impact?

For there to be discrimination under disparate treatment, there has to be intentional discrimination. Under disparate impact, intent is irrelevant.

Which of the following rules states that an employment test has disparate impact if the hiring rate for a minority group is less than 80 percent of the hiring rate for the majority group?

Four-fifths rule

Which of the following examples of work involves the core job characteristic of identity?

Min-jun took two years to write a novel, from starting the first draft to getting it published. The core job characteristic of identity is the degree to which the job requires completing a whole, identifiable, piece of work from beginning to end with a visible outcome. By writing a novel, Min-jun does work from the beginning of a project to its end.

Charles is an accountant at a large firm. His boss has instituted a plan designed to create high levels of task interdependence. Which of the following is NOT something Charles should be prepared for?

The team being less able to adapt to new situations. As the level of task interdependence increases, members must spend increasing amounts of time communicating and coordinating with other members to complete tasks. This type of coordination can result in decreases in productivity, which is the ratio of work completed per the amount of time worked. On the other hand, increases in task interdependence increase the ability of the team to adapt to new situations. The more members interact and communicate with other members, the more likely it is that the team will be able to devise solutions to novel problems it may face.

Which of the following states that it is illegal for an employer to refuse to hire an individual or otherwise discriminate against this individual with respect to compensation, terms, conditions, or privileges of employment because of such individual's race, color, religion, sex, or national origin?

Title VII of the Civil Rights Act of 1964

Jason, an African-American, and Robert, a Caucasian, both experienced welders, apply for two openings at Virgo Inc. Robert is hired and Virgo continues to look for candidates to fill the other position. Jason alleges racial discrimination by Virgo, but Virgo denies this. Which of the following statements would both negate Jason's case and support Virgo's case?

Virgo deals in building equipment that requires a certified welder and Jason is not a certified welder. At a prima facie level, a case for disparate treatment alleges that an individual is a member of a protected group, was qualified for the job, and was turned down for the job and the job remained open. For the employer to defend his position, he will need to offer a legitimate, nondiscriminatory reason for the employment decision or show a bona fide occupational qualification (BFOQ). In this scenario, Virgo dealt with building equipment that required a certified welder, and as Jason was not a certified welder, it was unable to hire him.

Saturn Inc., a large manufacturing firm, is a male-dominated organization. Julia, who works for Saturn, interacts predominantly with male employees, who frequently make sexist remarks. This is an example of

a hostile working environment. This occurs when someone's behavior in the workplace creates an environment that makes it difficult for someone of a particular sex to work.

According to the Civil Rights Act of 1991, once the plaintiff has made a prima facie disparate impact case, the

burden of proof shifts to the defendant. According to the Civil Rights Act of 1991, once the plaintiff has made a prima facie disparate impact case, the burden of proof shifts to the defendant, who must show that the employment practice is a 'business necessity.' This is accomplished by showing that the practice bears a relationship with some legitimate employer goal.

At Bark Shape industries, each employee has a workspace in which to debark logs used to make rustic homes and patio furniture. The policy is that everyone on a team must remain at his or her workstation until everyone has secured the logs they were working on. At the end of the shift, everyone on team C is ready to go home, but they are waiting on Felipe, who still has not secured his logs. Exceeding the time allocated in a shift hurts the production rating of a team. Team C is witnessing a(n) _____ task.

conjunctive. Tasks for which the team's performance depends on the abilities of the "weakest link"

Sarah has been asked to compare the current workforce of her company with that of the available labor supply. She creates a spreadsheet with the columns "Race," "Ethnicity," and "Gender." She is doing a _____ analysis.

contingency. A utilization analysis compares the race, sex, and ethnic composition of an employer's workforce with that of the available labor supply. For each job group, the employer must identify the percentage of its workforce with that characteristic (e.g., female) and identify the percentage of workers in the relevant labor market with that characteristic.

One way to potentially prevent problems associated with too much cohesion is to formally institute the role of a(n) _____, a person who is responsible for evaluating and challenging prevailing points of view in a constructive manner and also bringing in fresh perspectives and ideas to the team.

devil's advocate

A hotel in Florida has instituted a policy to hire individuals living in close proximity to the hotel premises to reduce instances of employees coming in late. As the area surrounding the hotel is predominantly populated with individuals of Hispanic origin, the Caucasian and African-American communities became underrepresented in the hotel's workforce. This is an example of

disparate impact. Disparate impact occurs when a facially neutral employment practice disproportionately excludes a protected group from employment opportunities. A facially neutral employment practice is one that lacks obvious discriminatory content yet affects one group to a greater extent than other groups, such as an employment test.

Executive Order 11246, signed by President Lyndon Johnson, required all federal contractors and subcontractors to

engage in affirmative action programs to hire and promote minorities. Executive Order 11246, signed by President Lyndon Johnson, required all federal contractors and subcontractors to engage in affirmative action programs designed to hire and promote women and minorities within their organizations.

Brandy has been given a great deal of opportunity to advance her career. She recently got a huge increase in authority and salary, and she was hired to do what she has always claimed was her dream job. However, Brandy is not enthusiastic about coming to work, and when she is there, she spends most of her time complaining about how Maurice got a bigger office and nicer furniture than she did. Brandy's behavior would seem to support _____ theory.

equity. Equity theory acknowledges that motivation doesn't just depend on your own beliefs and circumstances but also on what happens to other people.

The main provision of the Occupational Safety and Health Act states that each employer should furnish each employee a place of employment free from recognized hazards that cause or are likely to cause death or serious physical harm. This is referred to as the

general duty clause. The main provision of OSHA states that each employer has a general duty to furnish each employee a place of employment free from recognized hazards that cause or are likely to cause death or serious physical harm. This is referred to as the general duty clause.

Jamie owns a small sporting goods store. He has decided to aggressively pursue a policy to make sure employees feel a sense of equity in his store. What result is Jamie most likely going to see as a result of his push for equity?

greater commitment from his employees. Research on equity and organizational commitment offers the clearest insights into the motivation-commitment relationship. Specifically, employees who feel a sense of equity are more emotionally attached to their firms and feel a stronger sense of obligation to remain.

John F. Kennedy's decision to go forward with the Bay of Pigs invasion of Cuba, NASA's decision to launch the space shuttle Challenger in unusually cold weather, and Enron's board of directors' decisions to ignore illegal accounting practices are famous examples of

groupthink.

Blake is determined to finish a building project for Mr. Hicks before the deadline. Blake is certain that if he successfully performs this building project, Mr. Hicks will hire him as a permanent builder for his expanding condominium business. Blake's belief demonstrates

instrumentality. Instrumentality represents the belief that successful performance will result in some outcome(s).

Motivation that is felt when task performance serves as its own reward is _____ motivation.

intrinsic

Rocco has been asked to set some effective goals for the workers in his sales department. Rocco wants to get the best performance out of his team that he can, because he is being evaluated on how well they do. How should Rocco go about determining the goals for his team?

make the goals specific and challenging, stating exactly how many sales he wants and when he wants them. Assigning employees specific and difficult goals will result in higher levels of performance than assigning no goals, easy goals, or "do-your-best" goals.

Nominal group technique decreases social loafing and production blocking—problems with brainstorming—by

making people write down ideas on their own.

In a _____ case, the defendant acknowledges that some discrimination may have occurred but argues that the same hiring decision would have been reached even ignoring the discrimination.

mixed-motive. In a mixed-motive case, the defendant acknowledges that some discriminatory motive existed but argues that the same hiring decision would have been reached even without the discriminatory motive.

Greta is responsible for the organization and distribution of relief packages to nations affected by famine throughout the world. According to the job characteristics theory, Greta's job has a high degree of

significance. Significance is the degree to which the job has a substantial impact on the lives of other people, particularly people in the world at large.

Motivation has a _____ effect on job performance.

strong positive. People who experience higher levels of motivation tend to have higher levels of task performance.