MGT 325 Chapter 14

The Kaizen philosophy for attacking waste is based on the idea that waste is the _______, and to eliminate waste it is necessary to get the _____

enemy ; hands dirty

The Kaizen philosophy for attacking waste is based on the idea that ______ should be involved

everyone

The Kaizen philosophy for attacking waste is based on the idea that it can be applied _______

everywhere

What are the 8 sources of waste in lean systems?

excess inventory, overproduction, waiting time, unnecessary transporting, processing waste, inefficient work methods, product defects, and underused people

One element important to process design for lean systems is _______ methods

fail-safe

________- a method of asking questions about a process that includes what, why, where, when, who, how, and how much

5W2H

The Kaizen philosophy for attacking waste is based on the idea that _______ should be done gradually and continuously; the goal is NOT big improvements done intermittently

Improvement

______- represents unproductive resources

Waste

One element important to process design for lean systems is a ______ system

balanced

The ultimate goal of Lean systems is a ______

balanced system

_____- one that achieves a smooth, rapid flow of materials and/or work through the system

balanced system

One characteristic of lean systems is work _____

cells

One element important to process design for lean systems is manufacturing _____

cells

One characteristic of lean systems is quick ______

changeovers

One element important to product design for lean systems is ________ engineering

concurrent

One important personnel/organizational element for lean systems is the need for ________

cost accounting

Lean operations tend to achieve lower _____

costs

One of the key benefits of lean systems is lower _____

costs

One important personnel/organizational element for lean systems is that workers need to be _______

cross-trained

One characteristic of lean systems is lean ____

culture

Lean operations tend to achieve shorter ______

cycle times

One characteristic of lean systems is output only to match _____

demand

One of the supporting goals of a lean system is to eliminate ______

disruptions

One of the key benefits of lean systems is ______ flexibility

increased

One characteristic of lean systems is minimal _______

inventory

One of the supporting goals of a lean system is to eliminate waste, especially excess _____

inventory

_______- a highly coordinated processing system in which goods move through the system, and services are performed, just as they are needed

just-in-time

One important personnel/organizational element for lean systems is that there must be _______ and _________

leadership ; project management

_____ focuses on eliminating non-value-added activity to maximize process velocity

lean

_____ and _____ can be viewed as two complementary approaches to process improvement

lean ; six sigma

________- a flexible system of operation that uses considerably less resources than a traditional system

lean operation

Five principles embody the way ________ function: 1. Identify customer values 2. Focus on processes that create value 3. Eliminate waste to create "flow" 4. Produce only according to customer demand 5. Strive for perfection

lean systems

One element important to process design for lean systems is ______ inventory storage

little

One element of manufacturing planning and control (MPC) that is important for lean system is level ______

loading

One element of manufacturing planning and control (MPC) that is important for lean system is preventive ________ and ________

maintenance ; housekeeping

One element important to product design for lean systems is ______ design

modular

___________/__________ elements are part of the lean systems building blocks

personnel/organizational

Manufacturing ______ and ______ are part of the lean systems building blocks

planning and control

The Kaizen philosophy for attacking waste is based on the idea that it is ______ oriented

process

Lean and Six Sigma combined can achieve ________ and _____.

process flow ; quality

_____ design and _____ design are some of the Lean systems building blocks

product ; process

One element important to process design for lean systems is ______ flexability

production

Lean operations tend to achieve greater ______

productivity

One of the key benefits of lean system is higher _______

productivity

One element of manufacturing planning and control (MPC) that is important for lean system is ______ systems

pull

Lean operations tend to achieve higher _______

quality

One characteristic of lean systems is high _____

quality

One element important to process design for lean systems is ____ improvement

quality

One of the key benefits of lean systems is increased ______

quality

One of the key benefits of lean systems is _____ cycle time

reduced

One element important to process design for lean systems is setup time ______

reduction

One of the critical risks of lean systems is fewer ________ available if problems occur

resources

______ seeks to eliminate process variation

six sigma

One characteristic of lean systems is _____ lot sizes

small

One element important to process design for lean systems is _____ lot sizes

small

One element important to product design for lean systems is ________ parts

standard

One of the critical risks of lean systems is increased ______ on workers

stress

One of the critical risks of lean systems is ______ disruptions can halt operations

supply chain

The degree to which a lean system's ultimate goal is achieved depends upon how well its ______ are achieved

supporting goals

One element of manufacturing planning and control (MPC) that is important for lean system is visual _______

systems

One element important to product design for lean systems is highly capable _______ with ______ built in

systems ; quality

One characteristic of lean systems is the use of ______

teams

The Kaizen philosophy for attacking waste is based on the idea that it stresses the main effort for improvement should come from new _____ and a new ________.

thinking ; work style

One element of manufacturing planning and control (MPC) that is important for lean system is reduced __________

transaction processing

The Kaizen philosophy for attacking waste is based on the idea that it focuses attention where _______ is created

value

Times, distances traveled, mistakes, inefficient work methods, waiting times, and information flows are all data collected by _________

value stream mapping

______- a visual tool to systematically examine the flow of materials and information.

value stream mapping

One element of manufacturing planning and control (MPC) that is important for lean system is close ______ relationships

vendor

One characteristic of lean systems is _____ controls

visual

The Kaizen philosophy for attacking waste is based on the idea that it is supported by a ________

visual system

One characteristic of lean systems is _____ reduction

waste

One of the key benefits of Lean systems is reduced _____

waste

The purpose of value stream mapping is to help identify _____ and ______ for improvement

waste ; opportunities

The Kaizen philosophy for attacking waste is based on the idea that the essence of organizational learning is to learn ______

while doing

One element of manufacturing planning and control (MPC) that is important for lean system is limited ________

work-in-process

One important personnel/organizational element for lean systems is that ______ are assets

workers

One of the supporting goals of a lean system is to make the system ____

flexible

One characteristic of lean systems is continuous ________

improvement

One important personnel/organizational element for lean systems is that there needs to be continuous ________

improvement

The Kaizen philosophy for attacking waste is based on the idea that _____ is built on a cheap strategy, and it does not require spending great sums on ________ or _______.

Kaizen ; technology or consultants