MGT 362T: wk 3 quiz

Which of the following factors is most likely to make the people in an organization lose conviction that a change is necessary?

A past track record of success

_____ are those that just happen, or have to happen, in response to unforeseen events, such as the sudden opening of new market opportunities, or accidents and failures.

Emergent changes

Which of the following statements is true of resistance to change?

Resistance has emotional, cognitive, and behavioral components.

Which of the following is the most likely negative consequence of excessive change in an organization?

Staff being asked to do too much

Which of the following reasons is NOT cited in the text as a cause of resistance that a change manager will have to diagnose before taking action?

belief that the proposed changes are appropriate

Beltip Corp. was forced to shut its operations in a country due to the outbreak of a civil war in that country. The change in operations experienced by Beltip is most accurately termed as a(n) _____.

emergent change

HomeCare Corp. is a manufacturer of household utilities. A recent fire at one of its production units caused HomeCare to reduce its production. This change in production is known as a(n) _____.

emergent change

Incremental change differs from transformational change in that incremental change is:

gradual and small scale, whereas transformational change is radical and groundbreaking.

_____ are those that are implemented in anticipation of, or in response to, known trends and developments.

planned change

People find it easier to support changes when:

their interests are not threatened.