MGT 3680 Midterm

"Women have a harder time than men in being perceived as effective leaders." This statement is a(n)

A stereotype

___ is an intervention that gives management a chance to correct a past imbalance, injustice mistake, or discrimination.

Affirmative action

____ is the remedy for ill-conceived goals

Brainstorming unintended consequences

As a senior student representative on the ethics advisory board of your university, you feel strongly that cheating on college exams is unethical. You never cheated on any exam. However, this semester your best friend was desperate for your help, and you allowed him to take a quick "peek" at your answer sheet. Since then, you feel uncomfortable every time you think of the situation. Which of the following concepts best explains your psychological discomfort?

Cognitive Dissonance

The three key components of equity theory are inputs, outputs, and a(n)

Comparison of the ratio of inputs to outputs

The personality trait with the strongest positive relationship with job performance is

Conscientiousness

___ is the idea that a manager should do what the situation requires

Contingency approach

Managers should attempt to raise subordinates' self-efficacy by all of the following except ___

Creating routine jobs that are boring but easy to perform

To minimize central tendency bias, a manager should

Define an accurate profile with both high and low points

Nathan plans to use Hertzberg's theory to motivate employees. His first step should be to...

Eliminate sources of dissatisfaction

Which of the following is not one of the big five personality dimensions?

Emotional Intelligence

The concept of ___ is defined as a state of being completely involved in an activity for its own sake.

Flow

Joe, a hard worker, quit because he couldn't get along with his coworkers. This would be a(n) ___ level problem.

Group

A manager knows that her employee values achievement and power. She should assign the employee a job that includes

High influence over others

___ is reflected in the statement, "I feel I am a person of worth."

High self-esteem

Bill, who has an internal locus of control, failed his last history test. He is apt to respond to this grade by:

I didn't study hard enough for this test

Sam wants to be a partner in a law firm. If she bills more revenue, it will help. This ___ can lead to unethical behavior.

Ill-conceived goal

Mike hosts a talk radio program that discusses political issues. He often receives emails and tweets that are very critical of his positions. However, these messages don't bother him. It is likely that he is high on ___ intelligence

Intrapersonal

The distinction between flexible and fixed individual differences

Is managers have little or no impact on fixed differences

Members of a hospital cleaning staff have begun to deliver meals to patients. This is an example of...

Job enlargement

___ is the most closely aligned with employees' perceptions of procedural justice.

Job performance

Janelle did peer evaluations of teammates. She rated everyone a "5" or "6" on the 6-point scales. This is an example of

Leniency

Low job satisfaction and low employee engagement can lead to

Low task performance

Carlos works at Tyner Construction Company as an assistant project manager. His manager assured him that if his projects came in on time and under budget, he would be promoted within a year. At nine months, Carlo is promoted to project manager. This is an example of

Met expectations

Chris just finished an exam. Afterward, he walked across campus without being aware of anything/anyone. Chris is being

Mindless

Isla is part of a team working on a project. Vanessa's role on the team is to update and present status reports to management. Ilsa knows that Vanessa's reports do not show the delays that have occurred, but she doesn't say anything because she does not want upper management more involved. Which of the following is Ilsa exhibiting?

Motivated blindness

Sales quotas and piecework are best measured using ________ goals.

Objective

Barry set himself a goal of bowling at least one game above 250 (out of 300 possible) before the end of the season. This is a ________ goal.

Performance

Counterproductive work behavior (CWB) harms other employees, the organization, and/or organizational stakeholders such as customers and shareholders. Which of the following is not an example of CWB?

Presenting poor financial results at the quarterly meeting Ex of CWB) bullying, theft, drug and alcohol abuse, voilence

Bettina wants to make the Dean's list. Except for accounting, she is doing well. This presents a ___ for Bettina.

Problem

At ABC Inc., each employee is required to evaluate himself or herself as part of preparation to meet with his or her manager for the annual employee performance review. As part of this, Daneesha prepared a thoughtful and comprehensive list of her strengths and weaknesses. What competence does this display?

Self-awareness

____ is knowing who you are and what you want.

Self-awareness

The self-serving bias states that we tend to

Take more responsibility for success than failure

___ is one element that allows employees to balance their work and family lives.

Telecommuting

The contingency approach suggests that

The best answer depends on the situation

The idea of perceived organizational support is that if treated well, employees are motivated by

The norm of reciprocity

The form of diversity management an organization uses when it acknowledges differences but does not value or accept them

Toleration

Dr. Beswick enjoys teaching college courses. He likes the salary he receives as well as the ability to travel in summers. However, he also finds the job challenging and enjoyable. This would imply that he is working for: A. Intrinsic rewards B. Extrinsic rewards C. Alternative rewards D. Total rewards E. Justice

Total rewards

The ___ model suggests managers should structure works and rewards to match employee values.

Value attainment

Schwartz's model suggests that

Values may conflict with each other

Jason is working at Sushow Motors. The position, as originally described, involved conducting research with customers. Instead, Jason is answering phones and filing. He's very unhappy and thinks he should find another job. This thought process is

Withdrawal cognitions

Intelligence

an individual's capacity for constructive thinking, reasoning, and problem solving

Individual differences

are the many attributes, such as traits and behaviors, that describe each of us as a person

Withdrawal cognitions

captures the thought process by representing an individual's overall thoughts and feelings about quitting

Big five personality dimensions

extroversion, agreeableness, conscientiousness, emotional stability, openness to experience

Organizational citizenship behavior

individual behavior that is discretionary, not directly or explicitly recognized by the formal reward system, and that in the aggregate promotes the effective functioning of the organization. Ex) suggestions for improvement, training of new hires, constructive statements

Practical intelligence

is the ability to solve everyday problems by utilizing knowledge gained from experience in order to purposefully adapt to, shape, and select environments

Personality

is the combination of stable, physical, behavioral and mental characteristics that gives individuals their unique identities

Use of implicit cognitions

leads people to make biased decisions

In the context of goal setting, SMART stands for

specific, measurable, attainable, results oriented, time bound

Why do recruiters use virtual interviews?

to reduce problems associated with implicit cognition

Klaus works in a stressful job but maintains his "cool" even in the worst times. This represents ___

Emotional Stability

Which of the following is not an element of emotional intelligence?

Emotional stabilitiy

Perception is the process that

Enables us to interpret and understand our surroundings

Feeling that one's cultural rules and norms are more appropriate than the rules and norms of another culture is known as

Ethnocentrism

Vivek and Warren are working on an assignment for their marketing class. Warren finishes his part of the assignment; Vivek doesn't. Vivek apologizes because he took an extra shift at work and didn't give the assignment the priority it needed. He promises Warren he will stay home tonight and finish his work. What personality charateristic does this show?

Locus of control

Marion will receive a promotion and a raise if she completes a difficult assignment. This is an example of...

Extrinsic motivation