MGT 3680 Midterm
"Women have a harder time than men in being perceived as effective leaders." This statement is a(n)
A stereotype
___ is an intervention that gives management a chance to correct a past imbalance, injustice mistake, or discrimination.
Affirmative action
____ is the remedy for ill-conceived goals
Brainstorming unintended consequences
As a senior student representative on the ethics advisory board of your university, you feel strongly that cheating on college exams is unethical. You never cheated on any exam. However, this semester your best friend was desperate for your help, and you allowed him to take a quick "peek" at your answer sheet. Since then, you feel uncomfortable every time you think of the situation. Which of the following concepts best explains your psychological discomfort?
Cognitive Dissonance
The three key components of equity theory are inputs, outputs, and a(n)
Comparison of the ratio of inputs to outputs
The personality trait with the strongest positive relationship with job performance is
Conscientiousness
___ is the idea that a manager should do what the situation requires
Contingency approach
Managers should attempt to raise subordinates' self-efficacy by all of the following except ___
Creating routine jobs that are boring but easy to perform
To minimize central tendency bias, a manager should
Define an accurate profile with both high and low points
Nathan plans to use Hertzberg's theory to motivate employees. His first step should be to...
Eliminate sources of dissatisfaction
Which of the following is not one of the big five personality dimensions?
Emotional Intelligence
The concept of ___ is defined as a state of being completely involved in an activity for its own sake.
Flow
Joe, a hard worker, quit because he couldn't get along with his coworkers. This would be a(n) ___ level problem.
Group
A manager knows that her employee values achievement and power. She should assign the employee a job that includes
High influence over others
___ is reflected in the statement, "I feel I am a person of worth."
High self-esteem
Bill, who has an internal locus of control, failed his last history test. He is apt to respond to this grade by:
I didn't study hard enough for this test
Sam wants to be a partner in a law firm. If she bills more revenue, it will help. This ___ can lead to unethical behavior.
Ill-conceived goal
Mike hosts a talk radio program that discusses political issues. He often receives emails and tweets that are very critical of his positions. However, these messages don't bother him. It is likely that he is high on ___ intelligence
Intrapersonal
The distinction between flexible and fixed individual differences
Is managers have little or no impact on fixed differences
Members of a hospital cleaning staff have begun to deliver meals to patients. This is an example of...
Job enlargement
___ is the most closely aligned with employees' perceptions of procedural justice.
Job performance
Janelle did peer evaluations of teammates. She rated everyone a "5" or "6" on the 6-point scales. This is an example of
Leniency
Low job satisfaction and low employee engagement can lead to
Low task performance
Carlos works at Tyner Construction Company as an assistant project manager. His manager assured him that if his projects came in on time and under budget, he would be promoted within a year. At nine months, Carlo is promoted to project manager. This is an example of
Met expectations
Chris just finished an exam. Afterward, he walked across campus without being aware of anything/anyone. Chris is being
Mindless
Isla is part of a team working on a project. Vanessa's role on the team is to update and present status reports to management. Ilsa knows that Vanessa's reports do not show the delays that have occurred, but she doesn't say anything because she does not want upper management more involved. Which of the following is Ilsa exhibiting?
Motivated blindness
Sales quotas and piecework are best measured using ________ goals.
Objective
Barry set himself a goal of bowling at least one game above 250 (out of 300 possible) before the end of the season. This is a ________ goal.
Performance
Counterproductive work behavior (CWB) harms other employees, the organization, and/or organizational stakeholders such as customers and shareholders. Which of the following is not an example of CWB?
Presenting poor financial results at the quarterly meeting Ex of CWB) bullying, theft, drug and alcohol abuse, voilence
Bettina wants to make the Dean's list. Except for accounting, she is doing well. This presents a ___ for Bettina.
Problem
At ABC Inc., each employee is required to evaluate himself or herself as part of preparation to meet with his or her manager for the annual employee performance review. As part of this, Daneesha prepared a thoughtful and comprehensive list of her strengths and weaknesses. What competence does this display?
Self-awareness
____ is knowing who you are and what you want.
Self-awareness
The self-serving bias states that we tend to
Take more responsibility for success than failure
___ is one element that allows employees to balance their work and family lives.
Telecommuting
The contingency approach suggests that
The best answer depends on the situation
The idea of perceived organizational support is that if treated well, employees are motivated by
The norm of reciprocity
The form of diversity management an organization uses when it acknowledges differences but does not value or accept them
Toleration
Dr. Beswick enjoys teaching college courses. He likes the salary he receives as well as the ability to travel in summers. However, he also finds the job challenging and enjoyable. This would imply that he is working for: A. Intrinsic rewards B. Extrinsic rewards C. Alternative rewards D. Total rewards E. Justice
Total rewards
The ___ model suggests managers should structure works and rewards to match employee values.
Value attainment
Schwartz's model suggests that
Values may conflict with each other
Jason is working at Sushow Motors. The position, as originally described, involved conducting research with customers. Instead, Jason is answering phones and filing. He's very unhappy and thinks he should find another job. This thought process is
Withdrawal cognitions
Intelligence
an individual's capacity for constructive thinking, reasoning, and problem solving
Individual differences
are the many attributes, such as traits and behaviors, that describe each of us as a person
Withdrawal cognitions
captures the thought process by representing an individual's overall thoughts and feelings about quitting
Big five personality dimensions
extroversion, agreeableness, conscientiousness, emotional stability, openness to experience
Organizational citizenship behavior
individual behavior that is discretionary, not directly or explicitly recognized by the formal reward system, and that in the aggregate promotes the effective functioning of the organization. Ex) suggestions for improvement, training of new hires, constructive statements
Practical intelligence
is the ability to solve everyday problems by utilizing knowledge gained from experience in order to purposefully adapt to, shape, and select environments
Personality
is the combination of stable, physical, behavioral and mental characteristics that gives individuals their unique identities
Use of implicit cognitions
leads people to make biased decisions
In the context of goal setting, SMART stands for
specific, measurable, attainable, results oriented, time bound
Why do recruiters use virtual interviews?
to reduce problems associated with implicit cognition
Klaus works in a stressful job but maintains his "cool" even in the worst times. This represents ___
Emotional Stability
Which of the following is not an element of emotional intelligence?
Emotional stabilitiy
Perception is the process that
Enables us to interpret and understand our surroundings
Feeling that one's cultural rules and norms are more appropriate than the rules and norms of another culture is known as
Ethnocentrism
Vivek and Warren are working on an assignment for their marketing class. Warren finishes his part of the assignment; Vivek doesn't. Vivek apologizes because he took an extra shift at work and didn't give the assignment the priority it needed. He promises Warren he will stay home tonight and finish his work. What personality charateristic does this show?
Locus of control
Marion will receive a promotion and a raise if she completes a difficult assignment. This is an example of...
Extrinsic motivation