MGT 393 Unit 3 - Ch 10

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Which of the following is not a queue discipline?

Last in, first out

Buying food at a large food store with multiple checkout counters features which type of queuing system line structure?

Multichannel, single phase

Which of the following is queue discipline?

Emergencies first

Which of the following is a suggestion for managing queues that is mentioned in the textbook?

Segment the customers

In a college registration process, several department heads have to approve an individual student's semester course load. What is the queuing system line structure?

Single channel, multiphase

Which of the following is an example of a finite population in a queuing system?

The departmental faculty in line at the copier

Which of the following is a suggestion for managing queues presented in the textbook?

Train your servers to be friendly

Which of the following is not a suggestion for managing queues presented in the textbook?

Periodically close the service channel to temporarily disperse the line


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