MGT 629 - Leadership & Theory & Practice Course - Exam 1

Which of the following is not true regarding personal values and organizational values?

An individual leader's personal values are unlikely to play a significant role in an determining team values

The notion of 'do what you want others to do to you' refers to which type of thinking?

Care-based

Shaun's new boss is an outgoing individual who likes to hold frequent face-to-face meetings, but in the past, Shaun has always communicated with his superior via detailed memos. Shaun should

Embrace the new boss's preference for face-to-face meetings

True or false: Research shows that while women receive more on-the-job mentoring than men, womens' mentors tend to have less clout than mens' mentors

True

When is it especially important for leaders to ask questions in order to learn from others

When they are new to a group or activity and have responsibility for it

Long-term success as a leader requires

a high need for socialized power and a high need for activity inhibition

The quadrants of the GAPS analysis focused on where you are now are

abilities and perceptions

Jim wants to make a good first impression with his new boss. He knows he'll have__________ to do this in his first meeting with the new boss

about one hour

What does not describe a simple situation?

ambiguity

Which leader is most likely to gain the respect of followers

an individual whose followers have participated in the selection of the leader

_______ intelligence is important when leaders face new or novel situations

analytic

All of the following are helpful for transferring knowledge to new environments excepts

assume the role of student to reinforce your learning

The glass________ refers to the intriguing finding that female candidates for an executive position are more likely to be hired than equally qualified male candidates for an executive position are more likely to be hired than equally qualified male candidates when an organization's performance is declining.

cliff

Several significant people in an alcoholic's life, such as spouse, children, employer, or neighbor, agree to confront the alcoholic in unison about the many dimensions of his or her problem. This is an example of an influence tactic called

coalition tactic

"The first imperative is to be a trustworthy person, and that depends on both one's character and competence." This belongs to the__________level of Covey's principle-centered leadership model

personal

A sentence that opens with, "John, we have known each other a long time and I have never asked anything of you before" represents the beginning of an influence tactic called

personal appeal

Individuals who are relatively selfish, impulsive, uninhibited, and lacking in self-control have a high need for which type of power

personalized power

The capacity to produce effects on others or the potential to influence others refers to

power

An agent uses threats or persistent reminders to influence targets. This scenario exemplifies an influence tactic called

pressure tactic

Plato and Kant believed mature moral judgment was a _________process

rational

A politician's adviser explains how demographic changes in the politician's district make it important for the politician to spend relatively more time in the district seeing constituents than he or she has in the recent past. In the context of influence tactics, this scenario is most likely an example of

rational persuasion

Individuals practicing a Theory Y attitude should__________

recognize that people have strengths as well as weaknesses

the potential influence one has due to the strength of the relationship between the leader and the follower is referred to as _________________ power

referent

Which of the following is reinforced among co-workers when there is mutual understanding of the nature of job responsibilities?

respect

Which of the following is not a good source of information for leaders to identify areas for personal improvement?

reviews of successful subordinates

Coercive power can be thought of as being the opposite of____________power

reward

The potential to influence others due to one's control over desired resources is______________power

reward

Power is a function of the leader, the follower, and the

situation

To increase buy-in and support for change decisions, new leaders should__________their strategy, structure, and staffing ideas with their boss and peers before making personnel decisions

socialize

Which of the following is not one of the 'fronts' of leadership action important to establishing an ethical organizational climate?

structural realignment

The idea of voluntary but determined efforts to improve leadership skills is referred to as

the 10% stretch

The idea of voluntary but determined efforts to improve leadership skills is referred to as ________

the 10% stretch

Which of the following is a key topic that new leaders should discuss with their boss on the first day on their job?

the plans for the next several weeks

Which of the following is an effective team leader's ideal job?

to create the conditions for the team to be successful

True or false: As demonstrated by Michelle Obama's gaffe at a dinner at Buckingham Palace, cultural differences can impact power

true

True or false: Good leaders are open to being influenced by subordinates

true

True or false: Leadership can be defined as part art and part science

true

True or false: One's ethical judgments are negatively affected by conflicts of interest

true

Individuals who want effective relationships with peers should

try to identify common goals and interests

The term__________ethical leadership refers to leadership behavior enacted by individuals who take action to maintain ethical standards in the face of questionable more behaviors by higher ups

upward

Constructs representing generalized behaviors or states of affairs that are considered by the individual to be important are known as

values

Hard tactics

when an influencer has the upper hand, when the agents anticipate resistance, or when the other person's behavior violates important norms

Rational tactics

when parties are relatively equal in power, when resistance is not anticipated, and when the benefits are organizational as well as personal

Soft tactics

when the agents are at a disadvantage, when the agents expect resistance, or when the agents will personally benefit if the attempt is successful

Over_________is currently invested in mutual funds that focus on companies that demonstrate commitment to the environment, ethics, and social responsibility

$2 trillion

The Association of Certified Fraud Examiners estimates that globally businesses lose how much each year due to fraudulent activity?

$2.9 billion

According to Robert Kelley, what are the basic styles of followership?

-Alienated -Exemplary -Passive

Followers with good relationships with their superiors have all of the following except which?

They receive lower performance ratings

True or false: Effective leaders know how the influence tactics they use affect others

True

True or false: It is essential to consider both context and followers when determining leadership effectiveness

True

True or false: Leadership includes something happening as an outcome of the interaction between a leader and followers

True

True or false: Research on how men and women describe their leadership experiences shows than men use transactional terms while women choose transformational terms.

True

The________theory represented the dominant way of conceptualizing leadership for a long time, but has now been largely discredited

heroic

Prejudice that occurs without the individuals awareness refers to_________prejudice

implicit

When an individual shows a systematic pattern of acts of kindness towards people who are like them, they are demonstrating_________ ___________

in-group favoritism

Individuals in a clique who sit next to each other at a circular table

increase their power

One person's actual behaviors designed to change another person's attitudes, beliefs, values, or behaviors refers to_______________ tactics

influence

_______________is the actual change in a target person's attitudes, values, beliefs, or behaviors

influence

Reinterpreting otherwise immoral behavior in terms of a higher purpose refers to__________ __________

moral justification

Which of the following is not part of the concept of moral potency?

moral justification

Research shows that the relationship between how we think we should act and our actual behavior is

often consistent

All of the following are bases of power except___________power

organized

When we overestimate the quality of our own work and contributions to our team, we are showing which type of bias?

overclaiming credit

Which was not a basic issue that emerged among the survivors of the 1972 plane crash in the Andes mountains

Identifying a worthy leader

Karen is trying to decide when to push for change. At which point in the first 90 days on a new job is the team scorecard created?

In the third month

The question of whether you should tell authorities that your spouse has a highly contagious and dangerous disease or protect her privacy is an example of which ethical dilemma?

Individual versus community

Which types of power are best for a leader to use?

It depends on the situation

Which of the following statements is true?

Leaders are both born and made

Which of the following is not a myth

Leaders develop, whereas managers maintain

Which type of leadership can best be described as literally involving serving others?

Servant

Barbara is a candidate for a managerial position in a financial services firm. Identify the tasks she should most likely perform as part of preparing for the interview process

-She should use social networking sites to set up informational interviews with people inside the firm -She should read as much as she can about the firm by reviewing its website, annual reports, and marketing literature

Which of the following were the findings of a classic study of sex roles by Schein?

-There is no correlation between the ways the respondents perceived "females" and "managers" -There is a high correlation between the ways both male and female respondents perceived "males" and "managers"

Which of the following are the typical features of leaders with high levels of technical competence compared to those with lower levels of technical competence

-They seem to be able to reduce the level of role ambiguity and conflict in their groups -Followers are generally more satisfied with them

In the context of creating opportunities to get feedback, identify the true statements about leaders

-They should not assume they have invited feedback merely by saying they have an open-door policy -They may need to create opportunities to get feedback, especially from those working for them

Which of the following are true about ideal leaders?

-They should use rational techniques and emotional appeals to influence followers -They must weigh the rational and emotional consequences of their actions

Jayden is a candidate for a managerial position in a tech firm. Identify the questions he should most likely seek answers to during the interview process

-What is currently not working in the function or team to be led? -What can make the function or team to be led more effective? -Why is the firm looking for an outside hire for the position

Based on research conducted by Peterson and Hicks, arrange the steps in the development planning process for leaders in the correct order of occurrence. (place the first step at the top)

1. the leaders identify career goals, assess their abilities in light of the goals, seek feedback about how their behaviors are affecting others, and review the organizational standards pertaining to the goals 2. the leaders prioritize their development needs by analyzing the data they have acquired 3. the leaders create a focused and achievable development plan 4. the leaders periodically review their development plan, reflect on learning, and modify or update the plan as appropriate 5. the leaders transfer learning to new environments

Banners proclaiming Enron to be the 'worlds leading company' are an example of which element of the cult-like at the company?

A compelling and totalistic vision

Meetings between a new leader and peers should do all of the following except which?

Establish individuals with whom they can confide

True or false: Servant leadership has been hailed across the board as the most promising leadership style for large companies

False

True or false: a difference between a leader and a manager is that a leader administers while a manager innovates

False

True or false: most researchers in the field of leadership are in agreement on the basic definition of leadership

False

True or false: the more a person looks like, acts like, dresses like, and talks like other leaders in an organization, the narrower the band of acceptable behavior

False

The first researcher to formally recognize the importance of the leader, follower, and situation in the leadership process was

Fred Fiedler

The success of Microsoft's founder can be attributed to his intelligence, his vision, and __________ among other things

Gates' opportunity to practice computer programming while still in high school

In contrast to previous generations, which group believes that leaders have to earn their positions, not be given them based on seniority?

Gen Xers

The group of workers identified by Zemke as entrepreneurial individuals who embrace change and take a free agency approach to their jobs are the___________

Gen Xers

Which of the following does not help explain the shift towards more women leaders?

Geography has changed

All of the following except which are characteristics most often associated with servant leadership?

Legitimacy

Which of the following is an assumption of Theory Y?

People are intrinsically motivated by their work

In which stage of the GAPS analysis is 360 degree feedback helpful

Perceptions

Management is often associated with which of the following terms

Planning

Management is often associated with which of the following terms?

Planning

Nick is excited about his new job and wants to prioritize his tasks. Identify the task Nick need not perform during the first two months of his new job

Practice the 10 percent stretch rule

Which of the following statements regarding development plans is true?

Progress should be regularly reviewed with bosses to determine whether they need modification

Deciding how to balance spending time with your children versus making a bigger commitment to your career is an example

Short-term versus long-term

The expectations of superiors for your career objectives are relevant during which stage of the GAPS analysis?

Standards

Which of the following are nonverbal gestures of power?

Staring, pointing and touching

Which of the following is not an example of how researchers have defined leadership

The success and failure of an organization

Which of the following is not true about leaders who regularly practice the 10 percent stretch except?

Their apprehension about doing something new increases

Successful managers typically subscribe to

Theory Y

Viewing peers from a __________ perspective assumes that others are competent, trustworthy, willing to cooperate if they can, and proud of their work.

Theory Y

A superior interested in discovering common interests and values of peers should

These are all good ways to establish and improve relationships -participate in social gatherings with peers -schedule lunches with peers -participate in company sports teams

Which is true of a good development plan?

These are all part of the development plan -it keeps people on track -it establishes checkpoints -it describes the final destination

Cult leader Jim Jones is an example of a leader using which type of power?

coercive

Which is true of in-groups

commitment to leaders is relatively high among members of the in-group

Which type of bias is present when an individual encourages his client to purchase a product that may not be right for the client, but that would earn the individual a hefty sales commission?

conflict of interest

A minister establishes a committee of church members to help plan the layout and use of a new church addition. In this scenario, the minister uses an influence tactic called

consultation

All of the following terms are often associated with leadership except

control

The fortitude to face risk and overcome fears associated with taking ethical action refers to moral

courage

A researcher who ask subordinates to speculate whether they think their manager would be likely to act unethically is using a _________reputation approach to measuring leader integrity

dubious

Which of the following is a myth

effective leadership is all common sense

Adolf Hitler, Martin Luther King Jr., and the Reverend Jim Jones

emotional

The definition of leadership that highlights the directing and controlling aspects of leadership may deemphasize

emotional

During the first two weeks on a job, a new leader should do all of these except

establish confidantes

Principles of right conduct or a system of moral values are referred to as __________

ethics

Two politicians agree to vote for each other's pet legislation despite minor misgivings about each other's bill. This scenario exemplifies an influence tactic called

exchange

__________power is the power of knowledge

expert

All of the following except______are part of the followers component of the interactional framework

expertise

True or false: A problem with development plans is their failure to include reflection to allow for a change of direction

false

Johnson, a new team leader, should meet individually with everyone during the first two weeks on the team if the team has __________

fewer than 15 people

the notion of the interaction between leaders, followers, and the situation is best demonstrated by which of the following

followers may respond to each other differently with different leaders

A salesperson's good-natured or flattering banter with a customer before the customer makes a decision about purchasing a product is an example of an influence tactic called

ingratiation

An agent makes a request or proposal designed to arouse enthusiasm in a target person. In this scenario, the agent uses an influence tactic called

inspirational appeal

Values that refer to modes of behavior are called________

instrumental

Leaders who demonstrate their commitment to higher principles through their actions demonstrate strong__________

integrity

A leadership approach often used by women emphasizes enhancing others' self-worth, and believing that the best performance occurs when people are excited about their work and feel good about themselves is called__________ leadership

interactive

Superiors value of the following qualities in followers except _________

lack of integrity

The cable made by a deputy in the San Francisco army to request tents, rations, and medicine following the earthquake and the response by William Howard Taft to dispatch the longest hospital train is an example of

leadership initiative

An individual's formal or official authority is called______________power

legitimate

Which type of power is most likely to be used in a crisis situation

legitimate

An agent makes requests to targets based on his or her position or authority. This scenario exemplifies an influence tactic called

legitimizing tactic

Elizabeth wants to maximize the value of her journal. Her entries should do all of the following except

merely keep an account of the day's activities