Mgt Chapter 2

When Martin has a perceived conflict with a coworker, he will send them emails that are taunting or insulting. This is an example of... OCB. COW. CWB. POS. EEG.

CWB.

Schwartz's model suggests that... values are unstable. values are important but have no direct effect on motivation. values may conflict with each other. we are always aware of our values and how they influence us. values are formed when we are in our early adulthood.

values may conflict with each other.

________ programs help employees to integrate, assimilate, and transition to new jobs. Incoming Onboarding Involvement Sink-or-swim Engagement

Onboarding

Personal attitudes affect ________ via ________. behavior; values behavior; intentions values; behavior values; intentions values; cognitions

behavior; intentions

Marie works as a project manager for a major consumer products firm. She works with beliefs, perceptions, and informal obligations about what she is entitled to receive in return for what she provides to the organization. Marie's beliefs represent a(n) high level of emotional labor. employment contract. high normative commitment. high affective commitment. psychological contract.

psychological contract.

You are unlikely to say anything to someone smoking on your smoke-free campus if you have no intention of confronting the smoker. Your intention reflects the __________ component of your attitude toward people smoking on campus. behavioral intellectual cognitive normative affective

behavioral

The ________ model suggests that managers should monitor employees' perceptions of fairness. met expectations need fulfilment equity value attainment dispositional components

equity

Danny is convinced that the new recycling program implemented at his company is worth the extra effort of sorting his waste. He believes in this so strongly that he reminds everyone in the department that they should all get on board and gives an extensive presentation at the monthly meeting. Danny values... conformity. power. universalism. hedonism. stimulation.

universalism.

________ is the extent to which an individual identifies with an organization and commits to its goals. Perceived organizational support Organizational commitment Organizational satisfaction Job involvement Job satisfaction

Organizational commitment

Examples of organizational citizenship behavior (OCB) include all of the following except constructive statements about the company. suggestions for improvement. training and onboarding programs. not expressing interest in the work of others. respecting housekeeping rules.

not expressing interest in the work of others.