MGT Test #3

The visible and tangible elements of culture are

Artifacts

If you have a low least preferred coworker (LPC) rating, it means that you have a people-oriented personality and are able to separate your liking of a person from your ability to work with that person.

False

In House's path-goal theory, the leader's style is viewed as fixed and the environment changes; Fiedler's theory assumes just the opposite.

False

The deepest or innermost level of organizational culture is values.

False

Transactional leadership is a more effective form than transformational leadership.

False

In completing a Big 5 personality inventory, Manuel was found to have high openness to experience. He would be probably be attracted to an organization like

Google with a laid-back, innovative culture.

A key trait associated with leadership

High conscientiousness

Nancy argues with Janet over every work project and generally does not want to be assigned to work with her. Yet, Nancy thinks Janet is a very nice person and enjoys her company at social outings.

Nancy would have a high least preferred coworker score.

If jobs are boring and repetitive or tasks are stressful, the ________ style of leadership is most effective.

Supportive

A formal leader is one who holds a position of authority and may utilize the power that comes from that position as well as personal power to influence others.

True

Autocratic decision makers make decisions alone without necessarily involving employees in the decision making process.

True

Initiating structure involves structuring the roles of subordinates, providing them instructions, and behaving in ways to increase the group's performance.

True

Passive management by exception involves leaving employees alone and waiting until something goes wrong before entering the picture.

True

Path-goal theory predicts that the type of leader behavior effective under different circumstances will depend on the characteristics of the employee and the work environment.

True

Transformational leaders use charisma, inspirational motivation, intellectual stimulation, and individualized consideration to influence individuals and create commitment to company goals.

True

ABC Corporation has its sights clearly set on XYZ Company. The firm's employees often talk about "cutting XYZ off at the knees." Recently a lawsuit was filed against ABC by XYZ because ABC "raided" the middle-level management level of XYZ and hired away 5 of its 7 managers. ABC has a(n) ____________________ culture.

aggressive

Organizational culture consists of three levels:

assumptions, artifacts, and values.

The corner office, mahogany desks and credenzas, gold name plates on office doors and reserved parking places are examples of

cultural artifacts.

At Walt Disney World, guests staying at The Grand Floridian Resort and Spa find thick white terrycloth robes hanging in the cupboard when they arrive in the room. The cleaning staff do not just place washcloths in the bath area; they form the washcloths into animals and arrange them on the vanity ready for a photograph. At night mints appear on the pillows and when the beds are made in the morning, any plush animals children have purchased or brought from home will be arranged in an entertaining formation on the finished bed. These examples suggest that Walt Disney Company is _______ __________.

detail-oriented.

Task-oriented behaviors are also called

initiating structure

Servant leadership

is a leadership approach that defines the leader's role as serving the needs of others.

Which of the following factors contribute to building high-quality leader-member exchange?

leader fairness

Cultural assumptions

lie below the awareness level and reflect beliefs about human nature and reality.

Those who emphasize achievement, results and action create a(n) _________ __________ culture in their organizations

outcome-oriented

A well-known Fortune 500 CEO dresses up in a different outlandish costume each year for his presentation during the annual stockholder meeting. The presentation is broadcasted to all divisions and offices of the firm and employees enthusiastically view the proceedings. This scenario is an example of what visual element of culture?

rituals

An achievement-oriented leader

sets goals for employees and encourages them to reach their goals.

The two broad categories of leader behaviors are

task-oriented and people-oriented structures.