MGT300: Chapter 3
Which of the following statements regarding the Big 5 personality traits is true? a. Individuals high in extraversion are model employees. b. Individuals high in openness seek feedback on what they are doing and thus adjust to their jobs more quickly. c. Conscientiousness is related to how well employees get along with
Individuals high in openness seek feedback on what they are doing and thus adjust to their jobs more quickly.
Which of the following statements about the personality trait agreeableness is accurate? a. People high in agreeableness tend to exhibit strong aggressive behavior. b. All occupations look to hire people who are high in agreeableness. c. People high in agreeableness tend to be less effective at providing constructive criticism. d. People high in agreeableness have difficulty getting along with others.
People high in agreeableness tend to exhibit strong aggressive behavior.
Which of the following statements about the Myers-Briggs Type Indicator is accurate? a. The original objective of the MBTI was to determine whether World War II veterans would successfully readjust to civilian life after the military. b. The MBTI relies on types, not traits. c. The MBTI is a very effective tool to use in making selection decisions. d. The MBTI classifies people based on observing their behavior
The MBTI relies on types, not traits.
81. Which of the following statements about self-efficacy is accurate? a. Self-efficacy is a global evaluation of one's self. b. People with high self-efficacy tend to procrastinate. c. Self-efficacy is negatively related to job performance. d. Training people to increase their self-efficacy can be effective.
Training people to increase their self-efficacy can be effective.
In the Myers-Briggs Type Indicator, what dimension describes those who derive their energy from inside? a. intuition b. perception c. introversion d. judgment
introversion
Hofstede found that countries differ on the equality or hierarchy among people, which he referred to as a. uncertainty avoidance. b. power distance. c. masculinity. d. Individualism.
power distance.
The car was traveling very slowly on the highway in front of Ned. He turned to Sally and said, "This is ridiculous, we are never going to get there on time. That must be a woman driver in front of us!" Ned is engaging in a. false consensus error. b. self-fulfilling prophecy. c. stereotyping. d. first impressions.
stereotyping.
All of the following are accurate about those with a proactive personality EXCEPT: a. they have higher levels of performance in their firms. b. they adjust to new jobs quickly. c. they may try to change things others are not willing to let go. d. they often have difficulty making friends.
they often have difficulty making friends.
Removing your hat during the playing of The National Anthem in the United States is an example of the value of ________________. a. benevolence. b. security. c. tradition. d. universalism.
tradition
Values change over the generations, evolving in response to historical contexts. Which of the following statements is true regarding values of different generations? a. Generation Xers (born between 1965 and 1979) are very group-oriented. b. Generation Xers (born between 1965 and 1979) see work as central in their lives. c. Generation Xers (born between 1965 and 1979) don't care what they do for work, they just want money. d. Generation Xers (born between 1965 and 1979) have to see a congruence between personal goals and organizational ones before they work toward company goals.
Generation Xers (born between 1965 and 1979) have to see a congruence between personal goals and organizational ones before they work toward company goals.
45. According to Rokeach, which of the following is not accurate about values? a. Values are grouped into terminal and instrumental categories. b. Values are hierarchically ordered. c. Values are shaped late in life. d. Values are relatively stable over time.
Values are shaped late in life
Which of the following statements about values is true? a.Values impact the individual, but not how they work. b. Values are not very stable; they change over short periods of time. c. Values affect the decisions people make but have little impact on their behavior. d. Values are the result of accumulation of life experiences.
Values are the result of accumulation of life experiences
Individuals with an internal locus of control a. have an inclination to change the status quo. b. believe that what happens to them is their own doing. c. understand what the situation demands and act accordingly. d. feel that things happen to them because of luck.
believe that what happens to them is their own doing.
Among the limitations associated with using personality tests in employee selection is a. candidate inability to understand the purpose of the personality test. b. candidates faking their answers. c. candidates refusing to take personality tests. d. finding that performance cannot be predicted by personality testing.
candidates faking their answers.
Which of the following is an instrumental value? a. clean b. self-respect c. family security d. a world of beauty
clean
Across a variety of occupations and jobs, what is the one personality trait that most uniformly predicts how high a person's performance will be? a. conscientiousness b. extraversion c. agreeableness d. openness
conscientiousness
Which of the following is a key factor in understanding what kind of attributions we make? a. past experiences b. mood c. perception d. consensus
consensus
Internal attribution occurs with a. low consensus, high distinctiveness, and high consistency. b. high consensus, high distinctiveness, and high consistency. c. low consensus, low distinctiveness, and high consistency. d. high consensus, low distinctiveness, and high consistency.
high consensus, low distinctiveness, and high consistency.
Ned keeps saying to his coach, "I am really concerned that I won't be able to remember the plays when you put me in. Maybe you should play someone else." Ned seems to be demonstrating a. low openness to experience. b. low self-monitoring. c. a proactive personality. d. low self-efficacy.
low self-efficacy.
Lauren takes a personality survey and finds she strongly exhibits the trait of agreeableness. She might be described as being a. organized, punctual, systematic and dependable. b. nice, tolerant, sensitive and kind. c. outgoing, talkative, and sociable. d. curious, creative and original.
nice, tolerant, sensitive and kind.
Maurice is described as "very curious. He has very original thoughts. He is a bright young man with a very creative flair." Maurice exhibits the personality trait of ____________. a. extraversion. b. agreeableness. c. conscientiousness. d. openness.
openess
Research on the interactionist perspective suggests a. there is a consistent positive relationship between person-organization fit and job performance. b. if there is a misfit between an individual and the organization, there are no extenuating circumstances that eliminate its impact. c. organizational culture is equally important to all individuals. d. people who fit into their organization tend to be more satisfied with their jobs.
people who fit into their organization tend to be more satisfied with their jobs
The relatively stable feelings, thoughts, and behavioral patterns a person has is a. values. b. personality. c. self-esteem. d. conscientiousness.
personality
Values a. encompass the relatively stable feelings, thoughts, and behavioral patterns a person has. b. are initial thoughts and perceptions we form about people, which tend to be stable and resilient to contrary information. c. are generalizations based upon a perceived group characteristic. d. refer to stable life goals people have, reflecting what is most important to them.
refer to stable life goals people have, reflecting what is most important to them
An applicant-matching software program would suggest which of the following personality traits would provide the best person-organization fit with a Wall Street firm? a. risk aversion b. risk-taking c. flexibility d. stability
risk-taking
Early experiences are important influences over dominant values. If Sharon was raised by an aunt because her parents had both died when she was ten, she most likely would see what value as central to her life? a. an exciting life b. security c. self-respect d. forgiveness
security
Which of the following statements is true with regard to research on individual differences? a. Teams dominated by positive affective people experience higher levels of absenteeism. b. People with a low openness trait are more likely to start their own business. c. Agreeable people are less likely to engage in change-oriented communication. d.Social monitors are rated as lower in performance.
Agreeable people are less likely to engage in change-oriented communication.
Which of the following is true of Evolv's applicant screening software? a. Applicant profiles are compared to a database of computer-generated profiles of made up people. b. The software has identified that the ideal customer service employee participates to a great extent in social networking sites. c. As the database gets larger, the software does a better job of identifying the right people for the job. d. The software saves time but is accurate only about half of the time.
As the database gets larger, the software does a better job of identifying the right people for the job.
TIAA-CREF credits which of the following management practices with helping the organization successfully navigate the 2008 economic collapse? a. Staying the path, even in hard times. b. A commitment to technology and innovation. c. Treating their employees well. d. Considering a diversity of opinions and perspectives.
Considering a diversity of opinions and perspectives.
Which of the following statements regarding individual differences and ethics is true? a. People with an economic value orientation tend to make more ethical choices. b. Employees with internal locus of control make more unethical choices. c. We tend to underestimate how ethical we are. d. How we make attributions in a given situation will determine how we respond to others' actions.
How we make attributions in a given situation will determine how we respond to others' actions.
Which of the following statements about attribution is correct? a. Attributions depend only on consensus, distinctiveness and consistency. b. When faced with poor performance, one punishes the person more if we make an external attribution. c. If someone's failure is due to internal causes, we feel empathy and offer help. d. If we make an external attribution to someone's goal achievement, we are less likely to reward the individual.
If we make an external attribution to someone's goal achievement, we are less likely to reward the individual.
Which of the following statements regarding the universality of personality traits is correct? a. There is no difference in the dominant personality trait in countries across the world. b. In regions that suffered from infectious diseases, openness to experiences is less dominant. c. The five-factor model of personality traits is not universally useful. d. The presence of democratic values in a culture is associated with introversion.
In regions that suffered from infectious diseases, openness to experiences is less dominant.
__________ is a terminal value. a. Broad-minded b. Inner harmony c. Forgiving d. Obedient
Inner harmony
TIAA-CREF considers diversity a key investment criterion because they believe a. a diverse board will be less beholden to management. b. diversity makes for stronger teams. c. a diverse workforce is more representative of the U.S. customer base. d. diversity is more important than productivity.
a diverse board will be less beholden to management.
Low distinctiveness is characterized by a. a person acting the same way he always does in that situation. b. a person behaving differently than he usually does in different situations. c. a person behaving the same way in different situations. d. everyone else behaving in the same way.
a person behaving the same way in different situations.
Marissa always seems to know who to talk to in her organization to get things done. When her immediate supervisor seemed less than enthusiastic about her proposal, she made sure to mention it to the manager in another department who shared it with his boss. Marissa was just approached about implementing her proposal. Marissa seems to have a. low self-efficacy. b. a proactive personality. c. low self-esteem. d. an internal locus of control.
a proactive personality.
Evolv's applicant screening software seeks to match applicants to a. a workgroup where they will fit in. b. a profile of an "ideal employee". c. other applicants applying for the same job. d. a supervisor they will get along with.
a profile of an "ideal employee".
Which of the following would be considered a sound piece of advice to help build your self-confidence? a. Set challenging, not impossible goals. b. Ignore negative advice, especially when it comes from a negative person. c. Take a self-inventory. d. all of the above.
all of the above
Which instrumental value is most likely to be prevalent in Wall Street brokers? a. forgiveness b. ambition c. obedience d. imagination
ambition
People who exhibit the Big 5 personality characteristic of openness would be most likely to work in which of the following firms? a. an entrepreneurial start-up in the high-tech industry b. a large discount retailer like Wal-Mart c. a large fast food franchise d. a small business that makes cardboard boxes
an entrepreneurial start-up in the high-tech industry
First impressions? a. are fleeting impressions. b. are resilient even in the face of contrary evidence. c. become dependent on the evidence that created them. d. are likely to change.
are resilient even in the face of contrary evidence.
To work effectively with an individual with a high level of negative affectivity, a. recognize that you can change someone's personality if you give feedback. b. let them vent without limits. c. ask them for specific examples of what the problem is. d. challenge them; they are seldom right about anything on which they voice a complaint.
ask them for specific examples of what the problem is.
The interactionist perspective suggests a.behavior is a function of the person and the situation interacting with each other. b. behavior is solely a function of the person's personality. c. behavior is solely a function of the situation. d. behavior is not predictable and can not be profiled.
behavior is a function of the person and the situation interacting with each other.
Person-job fit is the a. degree to which a person's skill, knowledge, abilities and other characteristics match the job demands. b. degree to which a person likes an organization. c. degree to which a person's values, personality, goals and other characteristics match those of the organization. d. degree to which a person's attitude matches the culture of the work
degree to which a person's skill, knowledge, abilities and other characteristics match the job demands.
Person-organization fit is the a. degree to which a person's skill, knowledge, abilities and other characteristics match the job demands. b. degree to which a person likes an organization. c. degree to which a person's values, personality, goals and other characteristics match those of the organization. d. degree to which a person's attitude matches the culture of the work group.
degree to which a person's values, personality, goals and other characteristics match those of the organization.
Sherri is creative, warm and caring. Person-job fit suggests one job she might be particularly effective at is a. elementary school teacher. b. accountant. c. researcher. d. pharmaceutical sales.
elementary school teacher.
Bill is the quarterback of his college football team. The team was 10-0, but lost this week after what Bill says was a very bad call by the referee. Bill seldom says anything about how the referees called any game, but he is very vocal about this one. You know that Bill works hard both on the field and off. You talk to other players on the team and they complain about the referee's call also. In this scenario, given what you know about the referee's call, you could explain Bill's behavior as a. internal attribution. b. external attribution. c. self-serving bias. d. self-fulfilling prophecy.
external attribution.
When an incomplete figure appears on a sheet of paper, we are able to discern the entire figure because we a. have selective perception. b. extrapolate from the information available to us. c. visualize items in isolation. d. perceive our environment objectively.
extrapolate from the information available to us.
Empathy is to agreeableness as sociability is to ______________. a. neuroticism. b. conscientiousness. c. openness. d. extraversion.
extraversion
People from Europe and the United States have higher levels of ___________ than that of Asia and Africa. a. introversion b. extraversion c. consensus d. agreeableness
extraversion
Which personality characteristic tends to lead to effectiveness in jobs with a lot of opportunities to interact with others? a. openness b. conscientiousness. c. extraversion d. agreeableness
extraversion
Which of the following is a dimension by which individuals are grouped in the Myers-Briggs Type Indicator (MBTI)? a. seeing/hearing b. organized/disorganized c. extraversion/intraversion d. emotional instability
extraversion/intraversion
Choosing a job that offers health care as part of its benefit package over a position that pays more but has no such health care might reflect the job seeker's concern about a. inner harmony. b. imaginative. c. family security. d. self-respect.
family security
When interviewing keep all of these pieces of advice in mind EXCEPT: a. it is not how you dress, but how confident you are that determines your success. b. have a professional-looking résumé. c. be on time for the interview. d. practice for the interview.
have a professional-looking résumé.
Bill is the quarterback of his college football team. The team was 10-0, but lost this week after what Bill says was a very bad call by the referee. Bill seldom says anything about how the referees called any game, but he is very vocal about this one. You know that Bill works hard both on the field and off. You talk to other players on the team and they complain about the referee's call also. In the preceding story, both Bill and the other players expressed concern about the referee's call. This demonstrates a. low distinctiveness. b. low consistency. c. high consistency. d. high consensus.
high consensus.
John said, "If I just hadn't had that argument with my girlfriend last night, I wouldn't have been so upset and I would have done much better on my finance exam." John exhibits a. high internal locus of control. b. high self-esteem. c. high self-monitoring. d. high external locus of control.
high external locus of control.
Jennifer complains to her friends every Friday night about the stresses and hassles of her job. Each week she tells them she is going to leave her company even though she has been working there for five years. Jennifer is likely to be a. high in conscientiousness. b. high in neuroticism. c. low in agreeableness. d. high in extraversion.
high in neuroticism.
Internal attribution a. is the belief that a behavior is caused by the internal characteristics of a person. b. is the causal explanation given for an observed behavior. c. explains someone's behavior by referring to the situation. d. is the tendency to attribute failures to the situation while attributing successes to internal causes.
is the belief that a behavior is caused by the internal characteristics of a person.
All of the following statements regarding personality testing in employee selection are correct EXCEPT: a. job interviewers are very adept at assessing conscientiousness in candidates, so the personality test is not really needed in employee selection. b. there are mixed feelings as to whether candidates' faking responses on personality tests is a serious problem. c. self-reporting measures of personality may not be the best way to measure personality. d. personality is a better predictor of job satisfaction than job performance.
job interviewers are very adept at assessing conscientiousness in candidates, so the personality test is not really needed in employee selection.
According to the Myers-Briggs Type Indicator, what dimension describes those who would like to have clarity and closure? a. thinking b. feeling c. intuition d. judgment
judgment
Mike went to his friend Abe's house with Nick. When the pair returned to Mike's house, Nick said, "Mike, isn't Abe's cat the brightest orange cat you've ever seen?" Mike replied, "Nick to be honest, I didn't notice anything but Abe's dog. I'm afraid of dogs and wasn't sure if he would bother me or not." Mike exhibited a. selective visual perception at Abe's house. b. visual extrapolation at Abe's house. c. focal contrast at Abe's house. d. visual objectivity at Abe's house.
selective visual perception at Abe's house.
Beth, Ramon and Nandini just walked out of the office where they delivered a mock commercial for a proposed client's cereal. Beth says to her co-presenters, "I'm so sorry I messed up during the presentation. I really did not mean to put up the slide with last year's cereal box on it instead of the one for this year. I know we won't get the account now, and it's all my fault." Beth is exhibiting a. self-enhancement bias. b. false consensus error. c. self-effacement bias. d. stereotypes.
self-effacement bias
The professor announced the first day of class: "Students are not good at meeting deadlines. I guarantee you that someone will email me the day after a due date and ask if I will accept a paper for partial credit." Yesterday the first paper was due in the professor's class. He just checked his email and a student inquired whether the paper could be turned in for partial credit today. This is an example of a. self-fulfilling prophecy. b. self-enhancement bias. c. self-effacement bias. d. selective perception.
self-fulfilling prophecy.
High social monitors a. tend to be more successful in their careers. b. tend to experience lower levels of stress. c. are very accurate at conducting performance evaluations. d. are more committed to their companies.
tend to be more successful in their careers.
77. Self-esteem is a. the belief that one can perform a specific task successfully. b. the degree to which a person has overall positive feelings about him or herself. c. the degree to which people feel accountable for their own behaviors. d. the inclination to change the status quo.
the degree to which a person has overall positive feelings about him or herself.
Self-monitoring is a. the degree to which a person has overall positive feelings about himself. b. the extent to which a person is capable of monitoring his/her actions and appearance in social situations. c. the belief that one can perform a specific task successfully. d. a person's inclination to fix what is perceived as wrong, change the status quo, and use initiative to solve problems.
the extent to which a person is capable of monitoring his/her actions and appearance in social situations.
Self-enhancement bias is a. the tendency for people to underestimate their performance, undervalue capabilities, and see events in a way that puts them in a more negative light. b. the tendency to overestimate our performance and capabilities and see ourselves in a more positive light than others see us. c. the overestimation of how similar we are to other people. d. the process with which individuals detect and interpret environmental stimuli.
the tendency to overestimate our performance and capabilities and see ourselves in a more positive light than others see us.
Study findings on personality indicate a. we are more emotionally stable and more organized between the ages of 20 and 40. b. personality is the primary predictor of work behavior. c. although personality impacts us during our youth it has no lasting consequences for us. d. although it is interesting information, employee personality has relatively little impact on placing individuals in jobs.
we are more emotionally stable and more organized between the ages of 20 and 40.
Findings of person-organization fit studies indicate a. when people fit their organization, they consistently perform better. b. when people fit their organization, they are less influential in the firm. c. when people fit their organization, they tend to leave an organization at about the same rate as those who are organization misfits. d. when people fit their organization, they are more committed to the organization.
when people their organization, they are more committed to the organization