MGT303 Ch. 10 Q's

The team effectiveness model classifies the key components of effective teams into three general​ categories: context,​ composition, and process. Which of the following is an element of the composition​ category? A. Abilities of members B. Specific models C. Team efficacy D. Adequate leadership E. Climate of trust

A. Abilities of members

Team composition includes which of the​ following? A. Allocation of roles B. Social loafing C. Specific goals D. Adequate resources E. Conflict levels

A. Allocation of roles

What is reflexivity? A. An effective team's reflection on and adjustment to their master plan when necessary B. An organized representation in one's mind of the key elements within a team's environment that team members share C. The degree to which members of a work unit share a common demographic attribute and the impact of this attribute on turnover D. An effective team's confidence in themselves, the belief that they can succeed

A. An effective team's reflection on and adjustment to their master plan when necessary

Which of the following is an example of the process component of team effectiveness? A. Common purpose B. Personality C. Member flexibility D. Climate of trust

A. Common purpose

Which one of these is NOT a test to see if work is better done in a​ team? A. Is a team more expensive than having an individual do​ it? B. Are the group members​ interdependent? C. Can the work be done better by more than one​ person? D. Does the project benefit from collective​ responsibility? E. Does the work create a common​ purpose?

A. Is a team more expensive than having an individual do​ it?

What is the primary reason that a climate of trust is important to team​ success? A. It reduces the need to monitor each​ other's behavior. B. It enables performance to be measured. C. It fosters coalitions among members. D. It prevents members from taking risks. E. It stalls cooperation among members

A. It reduces the need to monitor each​ other's behavior.

Which of the following is NOT a key element relating to team​ performance? A. Significant individual performance incentives B. Adequate resources C. A reward system that reflects team contributions D. Effective leadership E. A climate of trust

A. Significant individual performance incentives

​Problem-solving teams are most likely to​ ___________. A. provide recommendations after a discussion among members B. select their own members and evaluate each​ other's performance C. assume responsibility for the outcomes of a solution they implement D. implement their ideas unilaterally E. take on numerous supervisory responsibilities

A. provide recommendations after a discussion among members

What type of team is made up of employees from about the same hierarchical level but different work areas who come together to accomplish a​ task? A. ​Cross-functional B. Problem solving C. Virtual D. Self-managed E. Goal-oriented

A. ​Cross-functional

Which of these represent the phases of organizational team​ building? A. ​Selecting, training, and rewarding B. Context, content, and composition C. Problem​ solving, self-managed, and​ cross-functional D. Purpose, goal, and efficacy E. Structure, trust, and evaluation

A. ​Selecting, training, and rewarding

Which of the following is NOT a reason teams have become so popular? A. Facilitation of employee participation in operating decisions B. Ability to be swayed by herd mentality C. Ability to assemble quickly D. Increased employee involvement

B. Ability to be swayed by herd mentality

Which of the following describes a mental model? A. An effective team's reflection on and adjustment to their master plan when necessary B. An organized representation in one's mind of the key elements within a team's environment that team members share C. The degree to which members of a work unit share a common demographic attribute and the impact of this attribute on turnover D. An effective team's confidence in themselves, the belief that they can succeed

B. An organized representation in one's mind of the key elements within a team's environment that team members share

Why do virtual teams need to be managed differently than​ face-to-face teams? A. Because they have little trust. B. Because they do not interact along traditional patterns. C. They should be managed the same. D. Because there is no accountability. E. Because they are easier to manage.

B. Because they do not interact along traditional patterns.

__________ teams are groups of employees from about the same hierarchical level, but from different work areas, who come together to accomplish a task. A. Virtual B. Cross-functional C. Self-managed D. Problem-solving

B. Cross-functional

Team process includes which of the​ following? A. Team diversity B. Team efficacy C. Adequate resources D. Abilities E. Climate of trust

B. Team efficacy

__________ is an effective team's confidence in themselves, the belief that they can succeed. A. Organizational demography B. Team efficacy C. A mental model D. Reflexivity

B. Team efficacy

What is the most likely reason that an organization would use a​ team? A. The project requires different employees with different goals. B. The task at hand is complex and requires diverse perspectives. C. A task requires little coordination to complete. D. Managers are concerned about spending a lot of time and meetings on a task. E. The project is straightforward and relies upon an expert opinion.

B. The task at hand is complex and requires diverse perspectives.

Helen is trying to decide whether she should simply have one of her assistant managers do a project or whether the project would be better suited to a team. Which one of the following would guide her to choosing a​ team? A. There is little interdependence required. B. There is a need for different perspectives. C. That there is a clear single purpose. D. The project needs to be completed fairly quickly. E. The work is not complex.

B. There is a need for different perspectives.

What type of team primarily relies on computers to connect physically dispersed members for the purpose of accomplishing a common​ goal? A. ​Uni-functional B. Virtual C. Problem solving D. Self-managed E. Cross-functional

B. Virtual

The extensive use of work teams primarily benefits organizations by​ ___________. A. creating negative synergy through coordinated efforts B. generating a potential for creating greater outputs without increasing inputs. C. generating neutral synergy among all employees of the team D. eliminating the need for mutual accountability for results E. developing the various team​ members' skills such that they are random and varied

B. generating a potential for creating greater outputs without increasing inputs.

Two or more interdependent teams that share a superordinate goal are known as​ ______________. A. problem solving teams B. multiteam systems C. cross-functional teams D. uni-functional teams E. self-managed teams

B. multiteam systems

Which statement best describes a difference between a work group and a work​ team? A. A work group allows an organization to generate more output without hiring more employees. B. A work group can become a team if a manager begins calling the group a​ "team." C. A work team brings together members in a purposeful collaboration that positively influences their work output. D. A work group allows members to receive both collective and individual rewards for their​ work, but a work team does not. E. A work team generates​ ideas, brings together​ resources, and coordinates​ activities, like work​ schedules, but a work group does not

C. A work team brings together members in a purposeful collaboration that positively influences their work output.

Which of the following is an example of the composition component of team effectiveness? A. Leadership and structure B. Adequate resources C. Diversity D. Common purpose

C. Diversity

What type of team consists of groups of employees who perform highly related or interdependent jobs and take on many of the responsibilities of their former​ supervisors? A. ​Problem-solving B. Virtual C. Self-managed work D. Cross-functional E. Goal-oriented

C. Self-managed work

Teams are a good fit in countries that score high in​ _____________________. A. individualism B. uncertainty avoidance C. collectivism D. power distance E. feminism

C. collectivism

In a​ workgroup, _______________________. A. synergy is negative B. goals are collective C. skills are random and varied D. accountability is mutual E. synergy is positive

C. skills are random and varied

Work is better accomplished by a team EXCEPT when __________. A. the work creates a common purpose for the people in the group that is greater than the aggregate of individual goals B. group members are dependent on each other C. tasks need to remain independent of each other D. the work would be done better by more than one person

C. tasks need to remain independent of each other

Teams have become popular because​ ______________. A. they keep everyone focused B. they give us something to do C. they create a collaborative mindset D. they are less democratized E. they are carefully assembled

C. they create a collaborative mindset

A __________ is a group that interacts primarily to share information and to make decisions to help each group member perform within an area of responsibility. A. work team B. multiteam system C. work group D. virtual team

C. work group

The team effectiveness model classifies the key components of effective teams into three general​ categories: context,​ composition, and process. Which of the following is an element of the context​ category? A. Abilities of members B. Specific models C. Size of team D. Climate of trust E. Team efficacy

D. Climate of trust

The team effectiveness model classifies the key components of effective teams into three general​ categories: context,​ composition, and process. Which of the following is an element of the process​ category? A. Size of team B. Diversity of members C. Allocation of roles D. Conflict levels E. Adequate resources

D. Conflict levels

In both work groups and work teams which of the following​ exists? A. An absence of group dynamics B. An absence of decision making C. Uncoordinated logistics D. Generation of ideas E. Limited behavioral expectations

D. Generation of ideas

Which of the following statements is true regarding a work​ team? A. Work teams involve members of random and varied skill sets. B. Work teams are rarely used in organizations today. C. The​ group's performance is merely the summation of each​ member's individual contribution. D. Individual efforts lead to a level of performance greater than the sum of those individual inputs. E. Work teams generate negative synergy through coordinated efforts.

D. Individual efforts lead to a level of performance greater than the sum of those individual inputs.

__________ are an example of the context component of team effectiveness. A. Specific goals B. Abilities of members C. Member preferences D. Performance evaluation and reward systems

D. Performance evaluation and reward systems

Which of the following is NOT an example of a workshop that can help build team​ players? A. Communication B. Negotiation C. Conflict management D. Policy development E. Problem solving

D. Policy development

Which of the following statements about work teams is true? A. The goal is to share information. B. The synergy is neutral or even negative. C. There is individual accountability. D. Team members share complementary skills.

D. Team members share complementary skills.

What is organizational demography? A. An organized mental representation of the key elements within a team's environment that team members share B. An effective team's confidence in themselves; the belief that they can succeed C. An effective team's reflection on and adjustment to their master plan when necessary D. The degree to which members of a work unit share a common demographic attribute, such as age, sex, race, educational level, or length of service in an organization, and the impact of this attribute on turnover

D. The degree to which members of a work unit share a common demographic attribute, such as age, sex, race, educational level, or length of service in an organization, and the impact of this attribute on turnover

Which of these is true of teams in the​ workplace? A. They maximize time and efficiency. B. They allow people to make the best decisions. C. They are not an effective grouping for the workplace. D. They are more flexible and responsive to changing events than traditional departments. E. They allow managers to make most of the decisions.

D. They are more flexible and responsive to changing events than traditional departments.

Which of the following is a group of employees who use computer technology to tie together physically dispersed members in order to achieve a common goal? A. Problem-solving team B. Self-managed team C. Cross-functional team D. Virtual team

D. Virtual team

In order for organizations to turn individuals into team players, reward systems must encourage __________ efforts, rather than competitive efforts. A. negotiation B. individual C. conflict-management D. cooperative

D. cooperative

A __________ is a collection of two or more interdependent teams that share a superordinate goal. A. work group B. virtual team C. work team D. multiteam system

D. multiteam system

Groups of 5-12 employees from the same department who meet for a few hours each week to discuss ways of improving quality, efficiency, and the work environment are known as __________ teams. A. cross-functional B. virtual C. self-managed D. problem-solving

D. problem-solving

Groups of 10-15 people who take on responsibilities of their former supervisors are known as __________ teams. A. cross-functional B. virtual C. problem-solving D. self-managed

D. self-managed

In a work​ team, _______________________. A. synergy is negative B. goals focus on shared information C. synergy is neutral D. skills are complimentary E. accountability is individual

D. skills are complimentary

A __________ is a group whose individual efforts result in performance that is greater than the sum of the individual parts. A. multiteam system B. virtual team C. work group D. work team

D. work team

Which teams include employees from similar hierarchical levels but different departments who join forces to complete​ tasks? A. ​Self-managed work teams B. Problem-solving teams C. Multi-team systems D. Virtual teams E. Cross-functional teams

E. Cross-functional teams

Raul is developing a team at work and wants to ensure that the team is as effective as possible. Which one of the following should Raul NOT worry about​ considering? A. Selecting those with good puzzle skills. B. Selecting those with good communication skills. C. Rewarding team performance. D. Selecting those with good negotiation skills. E. Selecting those with the desire to move up in the company

E. Selecting those with the desire to move up in the company

Sean has been researching the value of teams and has decided the concept of teams makes sense. He has a group of employees in his division who all perform within the curriculum area and have a number of projects that need to be completed. What might be the best type of team for these​ employees? A. Multiteam B. Cross-functional C. Problem solving D. Virtual E. Self-managed

E. Self-managed

Joe is upset because Courtney has talked to the VP of the company. In addition, Mary suggests that it was not Courtney's place to share estimations with clients. This indicates that Courtney may not understand the ____________________. a. abilities of members b. allocation of roles c. mental models d. need for diversity e. team processes

b. allocation of roles

Mary, Joe, and Courtney have been put together to generate positive synergy through coordinated effort. This indicates that they are a part of a _____________. a. virtual team b. work group c. work team d. social group e. diverse group

c. work team

Mary, Joe, and Courtney are from about the same hierarchical level but different work areas. They have been put together to accomplish a task. This indicates that they are involved in a ________. a. work group b. problem-solving team c. self managed work team d. cross-functional team e. virtual team

d. cross-functional team

Mary, Joe, and Courtney have confidence in themselves and believe they will be successful. This is known as __________. a. groupthink b. mental modeling c. reflexivity d. team efficacy e. norming

d. team efficacy

Mary, Courtney, and Joe have been working as a team for only a short while. According to Mary, which team factor is lacking? a. reward systems b. adequate resources c. structure d. leadership e. trust

e. trust