Mgt475 ch9

Which statement best summarizes the components of empowerment as defined by the authors?

Leaders delegate leadership and decision making down to the lowest level possible and equip followers with the resources, knowledge, and skills necessary to make good decisions.

In the context of team and organizational effectiveness, which of the following refers to people systematically overestimating their own performance in areas where they lack competence and readily dismissing any information to the contrary?

the Dunning-Kruger effect

In the context of the factors affecting motivation at work, which of the following statements is true of the operant approach?

A shortcoming of the operant technique is that situational factors can overwhelm the effectiveness of a reward program.

Which of the following is most likely an example of a noncontingent reward?

Annual salary

Which statement about empowerment and the operant approach is most likely true?

By changing a particular situation, leaders can enhance followers' motivation, performance, and satisfaction.

In the context of team and organizational effectiveness, which of the following occurs when effectiveness measures are affected by factors unrelated to follower performance?

Criterion contamination

In the context of factors affecting motivation at work, which of the following statements is true of empowerment?

Delegating leadership and decision making down to the lowest level possible is a component of empowerment.

Which of the following statements about goals is most likely false?

Easily attainable goals result in higher levels of effort and performance.

Which of the following is the most powerful determinant of task behavior according to Locke and Latham?

Goals

Which of the following is not a macro psychological component that underlies empowerment?

Influence

the context of factors that affect worker motivation, which of the following is a macro psychological component that underlies empowerment?

Learning

In the context of the fundamental needs that affect motivation, which of the following statements is true of the work of Daniel Pink?

Pink maintained that rewards and punishment work well for motivating employees doing routine and assembly line work.

Which of the following most likely occurs when leaders articulate high expectations for followers?

Pygmalion effect

An individual's tendency to exert effort toward task accomplishment depends partly on the strength of his or her motivation to achieve success. This concept is called

achievement orientation.

Which of the following would most likely result in consistently higher effort and performance?

assigning goals that are both specific and difficult

Performance is best described as

behaviors directed toward an organization's mission.

Which of the following is the major theme of characteristics of the operant approach?

changing rewards and punishments to change behavior

Which of the following involves making judgments about the adequacy of behavior with respect to certain criteria such as work group or organizational goals?

effectiveness

One limitation of Maslow's hierarchy of needs is that it fails to

make specific predictions on what an individual will do to satisfy a particular need.

In terms of the underlying causes of performance problems, leaders seem to have the most difficulty in recognizing and rectifying

motivation problems.