Midterm CS 3724

Which of the following is the purpose of formative UX evaluation problem reporting as discussed in lecture and covered in the textbook?

to convey design flaws reflected by UX problems consolidated from qualitative data in order to improve the design

According to the textbook reading and lecture discussion, if you had to pick the single most valuable design-informing model, which would it be?

Flow model

A design team is creating an ubiquitous computing system for hotel reservations that will be used in busy airports. Which of the following options would best help them to obtain ecological validity?

Testing in a crowded shopping mall

According to the textbook, what did the "CUE-4" studies (Dumas, Molich, & Jeffries, 2004) find?

Many UX practitioners cannot write clear and effective reports

Which of the following kinds of prototypes holds the highest possible "bang for your buck," in terms of design insights per unit of effort expended?

Paper prototypes

Which of the following best describes the relationship between a critical incident and a UX problem instance?

A critical incident is an observable event that indicates one or more UX problem instances

Which of the following is true about determining the number of participants to use during a lab-based evaluation?

There is no hard and fast rule, it depends on your specific circumstances

According to Nielsen, which of the following is the best option for number of evaluators in a heuristic evaluation setting?

Three to five evaluators will usually capture a majority of UX problems

According to the textbook and lecture content, which of the following is a primary reason for creating design-informing models?

To reduce complexity by integrating and summarizing the contextual data

Which of the following terms refers to the pattern of how people do work, which is developed over time?

Work practice

What does the term "ethnography" mean literally?

Writing about culture

Consider the following scenario. You wake up and feel a little sick, with a stuffy nose and a cough. But you feel well enough to attend class, and you don't want to fall behind. Which would be the best option based on the course policies?

You should attend class remotely and participate in any synchronous activities using Teams

Which of the following is not true regarding your ethical obligations as UX researchers?

You should not provide a copy of the consent form for participants to keep because it is proprietary information

Which of the following is true of your ethical responsibilities when reporting UX data involving user participants?

You should use codes and pseudonyms to hide identities of participants

Which of the following is not a technology platform that we are planning to use in this course?

Zoom

Which of the following best captures the relationship between a work role and a user class as defined in the textbook reading?

A work role is distinguished by a corresponding job title or assignment representing a set of responsibilities; a user class describes who can occupy a work role

Oh no! You were supposed to conduct one last interview for your first group project deliverable before the due date, but your interviewee had to cancel due to an emergency and asked to reschedule. Which of the following options is true based on the course policies?

All group project deliverables have a 48 hour extension, so you can reschedule the interview and submit after the due date without penalty if needed

Your design team is working with a client on a smart espresso machine that will be used by coffee shop workers to streamline drink prep. Right now, your team is studying customers and user work practices by observing activities in a local coffee shop. What phase of The Wheel does this most closely align with?

Analyze

According to the textbook, which of the following is true about prioritizing interaction design requirements?

As part of the validation process, ask your customer and users to prioritize the requirements

?Which of the following was not something Mackay wrote about in her research article, but that you will be responsible for in your phase one deliverable

Building a work activity affinity diagram

Which of the following is not an effective strategy for developing personas?

Choose a mixture of users or an "average" user

A design element in your prototype's interface has rounded edges and a shaded appearance. During testing, many users attempt to click on this element because it appears that it could be pressed, even though it was not originally intended to be a button. This failure to map user and designer mental models effectively relates most closely to which mapping strategy?

Cognitive affordance

Which of the following is not a learning objective for this course?

Design and implement a usable object-oriented graphical user interface (GUI) using two-dimensional computer graphics systems

Which of the following is not an element of rhetorical situation covered in lecture?

Location

What physical artifact does the researcher focus on in their analysis in the assigned supplementary article from last week?

Paper flight strips

What is the goal of formative qualitative data analysis?

to identify UX problems and causes so that they can be fixed

Which of the following is true about The Wheel UX process?

Complexity of the system being developed influences activities at each phase

Which of the following best reflects a strategy for promoting ecological validity in a study?

Creating a model of the participant's real-world work environment to provide realistic contextual conditions

Which of the following is true of critique in the context of design thinking?

Critique is one of two mode of design thinking but should be separated from idea generation

You have been told that your design team has been given 40 person hours to remediate UX problems in the current prototype prior to another round of evaluation. Which column of the Cost Importance Analysis table would be most directly helpful for determining how many problems you can address within budget?

Cumulative cost

Which of the following is an example of human-centered and universal design introduced during the lecture?

Curb cuts

Which of the following is the cause of UX problems?

Design flaws

Based on the supplementary reading on Turkopticon, what is critical design?

Design that purposefully seeks to challenge the status quo

During an early ideation session, your team is brainstorming ways that your solution could fit into your target persona's lifestyle within a long-term context of embodied and social interactions. Which of the three design perspective described in the textbook is your team taking?

Ecological

Which of the following is a design thinking perspective covered in lecture that considers a system in terms of how it engages with its broader external environment?

Ecological

Which of the following assignment groups is worth the most points in the course?

Group project

Which of the following is true of heuristic evaluation as a UX evaluation method according to Nielsen?

Heuristic evaluation is a very efficient "discount usability engineering" method

Your team wants to create a prototype that can be shown during a presentation to help communicate your general design to your client in order to help them understand the design and to get some initial feedback. Which of the following would be the most suitable prototype to create in this case?

Horizontal prototype

Guidelines such as not having more than seven plus or minus two items on transient lists on a user interface because of limits on human short-term memory are most closely aligned with which paradigm of human-computer interaction research described by Harrison, Tatar, and Sengers (2007)?

Human Information Processing (HIP) Paradigm

Which organization is responsible for the Field Guide to Human Centered Design that we will be using in this class to begin our design work?

IDEO

According to Wilson (2007), what rhetorical move proved so effective in a usability team report that the marketing department gave the UX team new and extended access to customers?

Including a section of good things about the product

According to the textbook diagram of the design phase featuring progressive iterative loops, at which stage in design should wireframe development begin?

Intermediate design

Describing a central smart home device as a hub to which other devices can be added like spokes relates most closely to which of the conceptual design mapping strategies covered in class?

Metaphor

Which of the following claims could best be supported based on the assigned episode of the 99 Percent Invisible podcast?

Oftentimes incidents of "human error" are in fact the result of poor design

Which of the following is a type of model that describes a specific, fictional user based on contextual or other research data?

Persona

You are designing a medical device that a user will need to carry with them throughout the day. Your team has design research questions related to the user's embodied experience of carrying the device. Which of the following would be the most suitable prototype to address these questions?

Physical prototype

Which of the following is not a reason ideation can be challenging that was introduced during lecture?

Poor Design Skills

Match one of the terms below with the following definition: "A single occurrence of an encounter with a given problem by a given user, inspector, or participant"

Problem Instance

Which of the following is not something to include in a storyboard?

Sketches at a level of completeness that will allow a software programmer to implement

Which of the following best captures the relationship between usability and user experience?

Usability is the pragmatic component of user experience

Which category of design informing model focuses on how work actually gets done?

Usage model

Which of the following is true of user experience?

User experience cannot be designed

Which of the following is a subjective UX measure?

User satisfaction

Which of the following is not true about working with a work activity affinity diagram (WAAD)?

When composing the WAAD, it is important that individuals are invested in the "ownership" of specific pieces of data and notes for tracking purposes

Which of the following is true about creating and managing work activity notes?

When composing work activity notes, it is usually a good idea to edit and paraphrase raw data from interviews