Midterm Review: SPC 1017 Chapter 1

Which of the following is true of communication contexts?

All communication takes place within contexts.

Which of the following statements is true of communication?

Communication involves both verbal and nonverbal messages.

Bobby: "I got a new bat!" Jan: "That's great. I can't wait to see you swing it at the game next Saturday." Bobby: "Not that kind of bat! His name is Del and he's my new pet." This exchange between Bobby and Jan best illustrates which principle of communication?

Communication is ambiguous.

"You cannot not communicate" expresses which principle of communication?

Communication is inevitable.

Dong-Sun and Chris had a very serious argument during which Dong-Sun said some very hurtful things to Chris. After the argument, he tried to apologize for what was said during the argument. Dong-Sun's later behavior best reflects which principle of communication?

Communication is irreversible and unrepeatable.

Communication is a reversible and erasable process.

False

People are either ethnocentric or not ethnocentric.

False

With advances in technology, few differences exist between face-to-face and computer-mediated communication.

False

When Henri wants to share information with Chantal but not with others in the room, he switches from speaking English to speaking French, which Chantal understands. Which of the following best describes what Henri does to keep his comments to Chantal private?

He encodes his message in a way he thinks only Chantal will understand.

Which of the following myths of communication is identified in your book?

The more you communicate, the better your communication skills will be.

All messages involve content and relationship dimensions.

True

Ambiguity is tolerated more in low-uncertainty-avoidance cultures than in high-uncertainty-avoidance cultures.

True

Choice points are moments when you have to make choices regarding your communication.

True

Daydreaming is an example of psychological noise.

True

The punctuation of communication is the segmenting of the continuous stream of communication into smaller pieces.

True

The temporal dimension of context is __________.

a message's position within a sequence of events

The vehicle through which we send messages is referred to as the __________.

channel

E-mailing, blogging, and posting on Google+ and Facebook are all examples of __________ communication.

computer-mediated

During a videoconference job interview for an entry-level position with a large fast-food chain, Melkamzer answers a series of questions posed by Annie, a regional manager. What type of communication did they both engage in?

computer-mediated communication

Mario has a deep commitment to the identity and beliefs of his Puerto Rican-American culture, following customs and embracing specific artifacts. This is Mario's __________.

ethnic identity

The statement "I may be wrong about this, but. . . ." best illustrates the element of communication known as __________.

feedforward

he information on the cover of a magazine that entices a reader to buy it is an example of __________.

feedforward

Individualistic cultures put more emphasis on self-reliance, __________, and __________.

independence; individual achievement

The transactional view is a more satisfying theory of the communication process than the linear view because it __________.

is representative of how communication actually happens

"Do you understand what I've just asked you to do?" is an example of a(n) __________.

metamessage

Ethnic identity refers to __________.

one's commitment to the beliefs and philosophy of one's own culture

Before launching into her presentation to the board of directors, Sandra circulates through the room making small talk about the weather, the results of last night's ball game, etc. Sandra is engaging in __________.

phatic communication

Biases or prejudices of senders-receivers are examples of what kind of noise?

psychological

During a department meeting, Antonio's boss was discussing the new software that will be implemented in the department. Antonio was daydreaming about his upcoming vacation. We can assume that his boss's message was distorted by __________ noise.

psychological

The tendency to divide the various communication transactions into sequences of stimuli and responses is referred to as __________.

punctuation

Phatic communication is also referred to as __________.

small talk

Before going to a reception at the university president's house, Abby reminds her date, Homer, not to act like he is at a fraternity party. Abby wants Homer to be most aware of the __________ context.

social-psychological

The linear model of communication is analogous with a(n) __________.

tennis game

According to your book, competent communicators __________.

think critically and mindfully

Christina and DeAnna were having a quiet conversation over drinks before the band started to play, but now they have to shout and even then can't really hear what the other is saying. We can assume that once the band started to play, the signal-to-noise ratio in this scenario __________.

went from high signal/low noise to low signal/high noise