Mindtap Ch. 9

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Hire employees and rent booths; this way you can earn revenue from employees' services and booth rental fees.

A business owner is looking to expand her clientele and grow her business. She believes that having more professionals working in her salon is the best way to do this.What is the best recommendation you could make to her regarding this plan?

local businesses

A card swap is a great way to utilize __________ for referrals.

expenses

A personal budget should include line items in the categories __________ and income.

giving the client the style they asked for

A reliable beauty professional means what?

True

Adapt your approach and sales technique to meet the needs of your client.

False

Assume clients know nothing about the products you want to sell to them.

False

Beauty and wellness school is an unforgiving environment.

an informed consumer

Being __________ is important when it comes to buying any goods or services.

True

Being relaxed and friendly in your sales pitch is most effective.

A form of self-employment, business ownership, and a tax designation, distinguished by renting a booth or station in a salon, spa, or barbershop

Booth rental

Employee

Is not responsible for withholding income and Medicare taxes

Booth renter

Is set up as a small business

False

It's okay to tell white lies or slightly misrepresent the product or service you are attempting to sell.

Document that outlines all the duties and responsibilities of a particular position

Job description

If she earns over $600 in a year, she must complete a 1099-MISC form at tax time.

Kara has decided that working as an independent contractor will best suit her needs.What should Kara keep in mind about working as an independent contractor?

False

Once you have established rapport with the client, emphasize the benefits of the product or service.

tailored to your needs

Personal budgets are __________.

False

Pushing to close a sale before a client seems ready to make a decision usually results in a sale.

Independent contractor

Rents a chair or works for a percentage of performed service proceeds

Act of recommending and selling products to your clients for at-home use

Retailing

Independent contractor

Should receive a Form 1099-MISC from the shop owner

talk to them

The best way to encourage clients to book another appointment is to __________.

True

The first step in selling products or services to the client is to establish a rapport with the client and sell yourself!

The practice of recommending and selling additional services to your clients

Ticket upgrading

True

Ticket upgrading is also known as upselling.

He will have to pay the owner rent--most likely per week or per month.

Timi is a booth renter.In what way is he most likely to be obligated to the business owner?

It can reduce the amount of Social Security benefits available at retirement.

Which is one way that not paying taxes or not reporting earned income properly can impact you?

a bank officer

Who is the best person to get advice from when it comes to managing your finances?

Booth renter

Wholly responsible for clientele, supplies, record keeping, maintenance, and accounting

Employee

Works on a salary, commission, or salary-plus-commission basis

True

You should test all products available for you to sell so that you know what you're selling.

False

Your coworkers will feel thankful if they are asked to take on your appointments.

Business card referrals

__________ can be used by existing clients to spread the word about your services or business; in return, they can receive a discount on their next service appointment.

Yelp

__________ is a social media tool that clients can use to post reviews of your services and provide a rating of their overall experience.

E-mail

__________ is now the preferred mode of communication for many people.

Percentage of the revenue generated from services performed by a professional

Commission

ethical

Complying with tax laws and rules for reporting income is what a(n) __________ beauty professional does.

your credit

Defaulting on a personal loan can have a serious impact on __________.

False

Demonstrating the use of a product does not usually affect the success of your sales pitch.

local business referrals

Getting in touch with a client base you may not previously have had access to can happen by way of __________.

decreasing service prices

Great ways to "give yourself a raise" include all of the following, except __________.

Booth renter

Handles all money transactions

False

If someone comes to you with tickets for a concert on a day when you are scheduled to work, you should call your manager to tell them you are taking the day off.

You can be fined or even face jail time.

If you fail to report earned income on your annual taxes, what can happen?

False

In a job, you are unlikely to do work or perform services that are not your first choice.

Form of self-employment and tax designation with specific responsibilities for bookkeeping, taxes, insurances, etc.,

Independent contractor

independent contractor

LeAnn is an experienced, licensed beauty professional looking for a new job. She currently works about 10 hours each week for her partner's small business and wants to continue doing that. She also spends part of the month in New York, and part of the month in Richmond, Virginia.Which type of employment is most likely to fit Kara's lifestyle the best?

Booth renter

Leases space from the shop owner

Employee

Likely doesn't handle money, beyond tips

Independent contractor

May be (and needs to be) renewed periodically

a Facebook page for your business

What is a free and easy way to share information about your business, provide information about promotions and sales, and share beauty tips, tricks, and trends?

All tips over $20 must be reported for tax purposes.

What is one rule that all beauty professionals, regardless of employment status, should be aware of?

while they are still there

When is the best time to think about getting clients back into the salon, spa, or barbershop?

True

When you become an employee, you will be expected to put the needs of the business and its clients ahead of your own.

Saturday

Which day is a peak workday in most salons, spas, or barbershops?


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