MIS 300 Exam 3 {Chapter 10}

_____ reports contain special information not found in routine reports.

Ad Hoc

Greg is mowing lawns in the neighborhood for the summer. Which type of report would he used to see which if a particular client still owe him money?

Ad hoc

When the chief financial officer of a company wants a report on business units who have spent 10 percent more than their allotted budget, she would be requesting which type of report?

Exception

_____ reports include only information that falls outside certain threshold standards.

Exception

Organizational transactions are typically _____ volume, _____, and therefore _____ to computerize.

High, repetitive, easy

_____ reports summarize the performance of critical activities.

Key indicator

Which of the following has not been identified as a reason for ERP implementation failure?

Lack of Documentation

Business transactions that are processed as they occur is an example of

OLPT

_____ reports are produced at scheduled intervals.

Routine

Which of the following was not included in early ERP systems?

Sales and Marketing

Which of the following is false? A. TPS need large computers to process the transactions. B. Business transactions can be processed when they occur. C. Business transactions can be processed after they occur. D. Data for transactions can be collected by sensors. E. A transaction is a business event.

TPS need large computers to process the transactions

Which of the following is false about ERP II systems?

The ERP systems have no optional modules

Which of the following is false? A. Inventory management determines how much inventory to order. B. Large companies allow their vendors to manage their inventory. C. The POM function within an organization monitors sales. D. Quality control used by manufacturing units uses metrics. E. Computer systems are used to integrate all aspects of product design.

The POM function within a organization monitors sales

Which of the following is true? A. Transactions are only critical to the area they occur in. B. Transactions can only involve one database. C. Transactions can only involve one computer. D. The actual processing of a Transaction has to be standard. E. Transactions generate a small volume of data.

The action processing of a transaction has to be standard

Which of the following is false? A. Breaking down functional silos makes an organization more adaptive. B. An organization doesn't have to use the business processes coded into the ERP. C. ERP systems change an organization's business processes. D. ERP systems are time consuming to implement. E. ERP systems require functional areas to work together.

The organizations does't have to use the business processes code into ERP.

Data that have been processed by the organization's _____ are inputs into the organization's database.

Transaction processing systems

The most fundamental information systems in an organization are:

Transaction processing systems

Which of the following is true? A. Implementing an ERP system will maintain a competitive advantage. B. Implementing an ERP system will allow a company to operate faster than their competition. C. The IT costs of an ERP implementation goes down over time. D. Customizing an ERP system is permitted. E. The benefits of an ERP implementation go down over time.

Customizing ERP system is permitted

_____ are the most successful solutions or problem-solving methods for achieving a business objective.

best practices

Enterprise resource planning systems take a(n) _____ view of the overall organization.

business process

Which of the following is not a process within an information system for Human Resource Management?

firing decisions

Which of the following is false? A. Functional area information systems were usually developed independently. B. Functional area information systems easily communicate with each other. C. ERP systems are designed to integrate business processes. D. ERP systems use a common database. E. ERP systems integrate functional areas within an organization.

functional area information systems easily communicate with each other

Which of the following is false? A. Corporate data is supplied by Transaction processing systems. B. Information systems are only used by large organizations. C. Reports from information systems are used in all levels of the organization. D. Data from TPS systems feeds ERP systems. E. Information systems within an organization support internal and external processes.

information systems are only used by large organizations

Which of the following is not a process within an information system for Accounting and Finance?

inventory managment

Kathy has taken a job with her ideal company and is excited to start in their sales department. During orientation, she is told that the company is very proud of their ERP system from SAP. Looking at the list of modules the company has, Kathy wonders which one she won't be using. From the list below, which one would you tell Kathy is the one she won't be using.

operations management

To effectively manage by exception (i.e., use exception reports), the company must first create:

performance standards

Which of the following is not an example of a transaction?

printing a report

Crediting interest to your savings account at your bank once a month, it is called a:

process

Which of the following is not a function of functional area information systems?

providing data from business events to the corporate database

Which of the following is not a characteristic of a transaction processing system?

small amounts of data are processed

Enterprise resource planning systems are very _____ software products, meaning that companies typically have to change their _____ to accommodate how the software functions.

structured, business process

The drawbacks of ERP systems include all of the following except:

they consist of modules

When interest is credited to your savings account at your bank, it is called a:

transactions

The characteristics of ERP systems include all of the following except:

typically fitting an organization's existing business process

Greg is mowing lawns in the neighborhood for the summer. Which type of report would he used to see which of his clients still owe him money?

Exception

Greg is mowing lawns in the neighborhood for the summer. Which of the following is not an example of a transaction he has in his business?

Driving to the client's house

_____ are interorganizational ERP systems that provide Web-enabled links between an organization's key business systems and its customers, suppliers, business partners, and others.

ERP II Systmes

Which of the following is false? A. ERP systems are an evolution of functional information systems. B. ERP systems look the same to users as functional information systems. C. ERP systems have much the same functionality as functional information systems. D. ERP systems produce the same reports as functional information systems. E. ERP systems use the same data as functional information systems.

ERP systems look the same to users as functional information systems

_____ integrate the planning, management, and use of all of an organization's resources, and are designed to tightly integrate the functional areas of the organization.

Enterprise resource planning systems