MIS 320 - Chapter 1

Which term refers to a system in which workers complete their tasks in separate departments without regard to the consequences for the other components of the process?

Silo Effect

Focusing on specific tasks and losing sight of the big picture of the larger process is commonly referred to as the silo effect.

True

Information systems that support end-to-end processes are called business processes.

True

Management accounting helps an organization track costs and revenues to assess its profitability

True

The fulfillment process (sell) consists of all the steps involved in selling and delivering the products to the organization's customers.

True

The lifecycle data management (design) process supports the design and development of products from the initial product idea stage through the discontinuation of the product.

True

Accounts payable is used to track money owed by customers.

False

Accounts receivable is used to track money that is owed to vendors.

False

An enterprise system is a set of tasks or activities that produce desired outcomes.

False

The financial accounting process focuses on internal reporting to manage costs and revenues.

False

The material planning process is used to maintain internal assets such as machinery and to delivery after-sales customer services such as repairs.

False

Which process tracks the financial impact of process steps with the goal of meeting legal reporting requirements?

Financial Accounting

Which of the following is concerned with the storage and movement of materials?

Inventory and Warehouse Management (IWM)

The procurement process includes all of the tasks involved in acquiring needed materials.

True.

The most common organizational structure within modern organizations is the functional structure.

True

Within the production process, the issuing of raw materials takes place in the warehouse.

True

What is the final step of the procurement process?

Payment

Which system supports business processes end to end?

Enterprise System

Which term represents a set of tasks or activities that produce desired outcomes?

Business Process

Which term refers to business processes that are not executed by a single group or function?

Cross-Functional

Which process focuses on people within an organization and includes functions such as recruiting, hiring, training, and benefits management?

Human Capital Management (HCM)

Which of the following statements about SAP ERP is true?

It is an end-to-end enterprise system

Which process supports the design and development of products from the initial product idea stage through the discontinuation of the product?

Lifecycle Data Management

_____________enables an organization to optimize its product development process, from design to market, while ensuring that it complies with industry, quality, and regulatory

Lifecycle Data Management

Which process uses historical data and sales forecasts to plan which materials will be procured and produced?

Material Planning

_____________is concerned with matching the demand for materials in the organization with the supply.

Material Planning

Which term refers to all of the activities involved in buying or acquiring the materials used by the organization, such as raw materials needed to make products?

Procurement Process

Which process involves the actual creation of the products?

Production Process

Which process is used to plan and execute large projects such as the construction of a new factory or the production of complex products such as airplanes?

Project Management

What is the first step of the production process?

Request Production