MIS Exam 1 Information: Chapter 2

Give four different definitions of information and give an example of each.

1) Information is knowledge derived from data. 2). Information is data presented in a meaningful context. 3). Information is processed data or sometimes information is data by sorting, filtering, grouping and etc. 4). Information is any difference that makes a difference.

Describe the three common elements in the four definitions.

1) data

Describe four reasons that organizations standardize business processes.

1). Standardize businesses enable the business to enforce policies. 2). Standardize businesses produce consistent results. 3). Standardize business processes are scalable. 4). Standardize businesses reduce risk.

Name and describe the five components of an information system.

A model of components of a functioning information system: computer hardware, software, data, procedures and people.

Explain what a procedure is and give an example.

A procedure is a set of instructions for a person to follow when operating an IS. Example, when creating a Facebook account there is a procedure to follow.

Define role and actor and define their relationship.

A role is a subset of the activities in a business process that is performed by an actor. An actor is someone who performs the role.

Define a business process and give an example of two business processes not in this text.

A sequence of activities for accomplishing a function. 1. Assign a teacher to a classroom. 2. Add an app to the iPhone.

In your own words, describe and characterize structured processes.

A structured process is something that is done on a daily basis. For insistence, brushing your teeth or taking a shower. Formal process

Identify four swimlanes in Figure 2-1 and explain their utility.

A swimlane make it easier to determine what roles do what. Cashier Order Taker Presenter Food Runner

Define system and information system.

A system is a group of components that interact to achieve some purpose. An information system is a group of components that interact to produce information.

Define activity and give examples of five activities.

A task within a business process.

Explain the need for an abstraction of a business process and describe the purpose of the BPMN notation.

An abstraction in a business process shows some details and omits others. If not, then there would be too much information. BPMN is used because it is widely used in the industry.

Describe and characterize dynamic processes.

Dynamic process, less specific, more adaptive, and even intuitive. Informal process Process change rapid and expected

For the fourth definition, explain what the word difference means in each of its two uses.

The word differences means it will make an impact or will have some sort of importance.