MIS Exam 3
Stand-alone PCs were first introduced in the ________.
1970s
A(n) ________ report displays a greater level of detail.
drill-down
With the ________ approach to on-premise ERP implementation, a company implements a standard ERP package using the package's built-in configuration options.
vanilla
________ is a disadvantage of cloud-based ERP systems.
Control
________ is a disadvantage of ERP.
Cost
__________ decisions deal with "fuzzy", complex problems.
Unstructured
Verification/testing of the proposed solution and picking an option occur in the _____ phase of the IDC.
choice
The ________ component of SCM is often referred to as logistics.
deliver
When IT was first introduced into the business environment, organizations initially used ____________.
stand-alone mainframes
Remote job entry was enabled by converting from _______.
stand-alone mainframes to mainframe and dumb terminals
Considering the nature of decisions, the long-range goals and policies for growth and resource allocation is
strategic planning.
________ is an extended ERP module.
Business intelligence
________ is a CRM operation in which organizational representatives use multiple channels to communicate with customers.
CIC
________ is an extended ERP module.
Customer relationship management
_______ are/is NOT a statistical tool for prescriptive analytics.
Data mining
__________ can perform two basic operations: 1) identifying previously unknown patters and 2) predicting trends and behaviors.
Data mining
________ systems are interorganizational ERP systems that provide web-enabled links among a company's key business systems and its customers, suppliers, distributors, and other relevant parties.
ERP II
_______ is a capability of dashboards that highlights deviations larger than certain thresholds.
Exception reporting
_____ analysis attempts to calculate the value of the inputs necessary to achieve a desired level of output.
Goal-seeking
________ computing pools various hardware and software components to create a single IT environment with shared resources.
Grid
With the ________ model, cloud computing providers offer remotely accessible servers, networks, and storage capacity.
IaaS
________ flows consist of data related to demand, shipments, orders, returns, and schedules, as well as changes in any of these data.
Information
________ CRM systems are hosted by an external vendor in the vendor's data center.
On-demand
________ CRM systems are purchased from a vendor and then installed on site.
On-premise
_______ analytics answers the question "what should we do".
Prescriptive
________ is a customer-facing CRM application.
SFA
The vendor manages the most with ________.
SaaS
With the ________ model, customers do not control either the software or the infrastructure.
SaaS
________ is an extended ERP module.
Supply chain management
________ refers to erratic shifts in orders up and down the supply chain.
The bullwhip effect
Which of the following cloud computing characteristics represents the organization's ability to access its computing resources using any device?
Uses broad network access
________ computing allows service providers to make computing resources and infrastructure management available to customers as needed and then charges them for its specific usage rather than a flat rate.
Utility
Validation of the model and answering the question "what are my options" occur in the _____ phase of the IDC.
design
A(n) ________ report summarizes the performance of critical activities.
key indicator
Cloud computing costs ________ and is ________ flexible than an on-premise system.
less; more
The ________ component of SCM is the most metric-intensive part of the supply chain in which organizations measure quality levels, production output, and worker productivity.
make
The push model is also called ________ which means the production process begins with a ________.
make-to-stock; forecast
Considering the nature of decision, acquiring and using resources efficiently in accomplishing organizational goals is
management control.