MIS QUIZ

In terms of information quality, define "relevance" as a factor.

Data to be collected should be useful to the organization.

Which of the following statements correctly describe structured management decisions?

They involve tasks and choices that are routine and frequently related to operations. They are regularly made by individual employees and teams. They are made easier through the creation of defined processes and procedures.They are made easier through the creation of defined processes and procedures.

Which statement best describes how managers use management information systems to develop SWOT analyses?

They use multiple management information systems to examine the key factors that influence the internal strengths and weaknesses of any business.

Enterprise resource planning (ERP) systems software integrates the management of nearly all aspects of an organization.

True

Which of the following was invented by a saloonkeeper in 1879 and became the most common transaction processing system for 100 years?

cash registars

Contemporary behavioral models identify specific management behaviors in practice today. Which of the following activities do managers choose more frequently today than they did in the past? More than one answer may be correct.

communicating orally, maintaining diverse contacts

Management information systems allow managers to build upon an organization's existing strengths to create

competitive advantages

In order to gain market share, a business must differentiate itself from its

competitors

Which business computer application system is focused on helping managers to maintain the business's focus on the individual customer by developing a lasting relationship that promote long-term buying?

customer relationship management (CRM) system

To ensure adequate spacing between flights, track changes in aircraft airspeed and altitude, and issue alerts at any deviations, air traffic controllers use

decision support systems (DSS)

Using technology to transform a market or to create an entirely new market is called creating a(n) ________ innovation.

disruptive

Which type of MIS report pinpoints outliers that vary from the norm, such as when a production quota falls below forecasted levels?

exception reports

Strategic decisions such as market entry or exit and capital budgeting are called structured decisions and often executed by higher-level management. Group starts

false

When managers engage in figurative responsibilities and represent businesses to outside stakeholders, they are enacting a representational role, according to Mintzberg.

false

The financial operations element of an EIS provides executives with visibility over a firm's hiring practices. Group starts

false, (A firm's hiring practices fall under the umbrella of personnel issues; therefore, they would be visible in the human resource element of an EIS.)

Supply chain management systems are business computer applications that support customer preferences and relationships.

fasle, (Supply chain management systems are business computer applications that support the efficient flow of goods and services from raw materials to customer distribution and receipt of payment.)

Which is the stage of Herbert Simpson's four stage approach to decision making where the problem is identified?

intelligence

Which outcome of the balanced scorecard framework measures how efficiently a business is operating?

internal business processes

Which of the following is a reason that Six Sigma methodologies rely heavily on data analysis?

its focus on reducing variation and eliminating product defects

According to Professor Porter, a business must differentiate itself from its competitors. One method is to encourage customers to believe that an organization provides higher quality goods or better service, then the organization can charge a premium, or gain market share, or (ideally) both. For example, by placing a swoop icon on a sweatshirt, Nike is able to charge a higher price. This methodology is called

monopolistic competition

Which major category of executive information system application would focus on the process a software company used to launch a new application?

operations management

What is the overall goal of a decision support system?

problem solving by providing vital information or indicating areas of influence

From the following list, select the factors that impact an organization's internal strengths and weaknesses and are included in the 5 Ps for a SWOT analysis.

purse, plant, personall

What provides the structure for structured decisions and tasks in the workplace? More than one answer may be correct.

routine, defined procedures

In addition to existing competitors and new competitors, what are the forces included in Porter's 5 forces? More than one answer may be correct. suppliers, substitutes , customers

suppliers, substitutes , customers

What is the correct term for systems that allow money to be exchanged for goods and services more efficiently?

transaction processing systems

In 1979, Professor Michael E. Porter published "How Competitive Forces Shape Strategy" in the Harvard Business Review. In this paper, he described factors (or forces) that impact businesses. These became known as Porter's 5 forces. Group starts

true

Part of conducting a SWOT analysis involves examining the 5 Ps: 5 factors that impact an organization's internal strengths and weaknesses. Group starts

true

PayPal changed its name from X.com after surveys indicated that many consumers thought X.com referred to a pornographic site.

true

Structured decisions are management decisions that involve tasks and choices facilitated by prescribed and definite procedures for how they should be handled.

true