MIS test 3

all of the following are Core ERP modules, except: A)Customer relationship management B)Human Resources Management C)Operations Management D)Financial Management

A) customer relationship management

Online Analytical Processing (OLAP) does several things to pull information from stored data. these involve all of the following except: A)Slicing and dicing B)All of these are involved C)Rolling up D)Drilling down

B) all of these are involoved

transactions can be processe one of two ways. _________ is when a firm collects data from transaction, places them in groups, and processes this group data periodically; while______ processes transactions immediately

Batch processing; Online transaction processing (OLTP)

a transaction is any business event that generates data worthy of being captured and stored in a database. which of the following is an example of a transaction? A)Registering for a class B)Scanning an item at U-Scan C)Both of these are examples of transactions

C) both of these

_______ is a limitation to ERP systems

Employee adoption

_______ systems are designed to correct a lack of communication among the functional area information systems by intergrating these departmental IS into a common database

Enterprise resource planning (ERP)

which of the following analytical tools is the most popular and used to provide descriptive stats and perform regression analyses

Excel

which type of ERP system is the best option for a firm that has limited funds to invest in it

SaaS

selling products/services related to the consumer's initial product or service at the same time (extended warranties with cars)

Upselling

which of the following is not a business analytic model mentioned predictive prescriptive descriptive all of the above

all of the above

low, uninspired creativity

artificial

permanent knowledge

artificial

selling a group of products/services together at a lower price than their combined individual prices (AT&T phone, cable, and internet option)

bundling

facebook uses facial recognition to automatically indentify people in photographs and in security and surveillance to spot and identify suspects. which AI application is it using

computer vision

selling additional related products to consumers based on a previous purchase (insurance company selling renter's insurance to their auto insurance consumers)

cross-selling

_______ can perform two basic operations: 1) identifying previously unknown patterns and 2) predicting treands and behaviors

data mining

managers have three basic roles in an organization regardless of the size. when a manager acts as an entrpreneur or negotiator for the company, they are operating in what role?

decisional

______ does not need to be exposed to labeled historical data to discover patterns and an example of an application of it includes speech recognition, which has improved voice search on smartphones

deep learning

which type of analystics describes events happened in the past

descriptive

which two BA models use data mining

descriptive and predictive

according to economist herbet simon, decision making has three phases. which phase deals with knowing what your options are

design

reports that display a greater level of detail are called _____ reports

drill-down

operational customer relationship management systems have two major components/ applications. customer _____ application is where the customer interacts directly with a representative, while csutomer_____ application allow the customer to interact directly with the applications to help themselves

facing; touching

dashboards are specific to the organization and each manager has access to all of the reports for the organization T/F

false

natural language processing focuses on automatically and accurately transcribing human speech T/F

false

supply chain management has three different types of flows. would flow would orders fall under

information

supply chain management operates in three segments. which segment is packaging a part of

internal

what type of system can be trained to distinguish between spam and nonspam messages

machine learning

inventory can be done using 1 of 2 models. the pull model is also called ______ which means the production process begins with a _______

make to order; customer order

knowledge difficult, expensive, takes time

natural

reasoning makes use of wide context of experiences

natural

sensory experiences direct and rich in possibilities

natural

according to your book, specifically which AI technology attempts to simulate the way the human brain works

neural networks

which type of capability does OLAP offer that allows for greater summarization and less detail of stored data

rolling up

______ analyses examine how delicate an output is to any changes in an input while keeping other inputs constant.

sensitivity

______ supports the monitoring, collecting, storing, and processing of data from the organization's basic business transactions

transaction processing system (TPS)

what question does predictive business analytics answer

what could happen

what question does descriptive business analytics answer

what has happened

what question does prescriptive business analytics answer

what should we do

which decision support system attempts to predict the impact of changes in the assumptions (input data) on the proposed completion in a new major before actually changing the major

what-if analysis