MIS test 3
all of the following are Core ERP modules, except: A)Customer relationship management B)Human Resources Management C)Operations Management D)Financial Management
A) customer relationship management
Online Analytical Processing (OLAP) does several things to pull information from stored data. these involve all of the following except: A)Slicing and dicing B)All of these are involved C)Rolling up D)Drilling down
B) all of these are involoved
transactions can be processe one of two ways. _________ is when a firm collects data from transaction, places them in groups, and processes this group data periodically; while______ processes transactions immediately
Batch processing; Online transaction processing (OLTP)
a transaction is any business event that generates data worthy of being captured and stored in a database. which of the following is an example of a transaction? A)Registering for a class B)Scanning an item at U-Scan C)Both of these are examples of transactions
C) both of these
_______ is a limitation to ERP systems
Employee adoption
_______ systems are designed to correct a lack of communication among the functional area information systems by intergrating these departmental IS into a common database
Enterprise resource planning (ERP)
which of the following analytical tools is the most popular and used to provide descriptive stats and perform regression analyses
Excel
which type of ERP system is the best option for a firm that has limited funds to invest in it
SaaS
selling products/services related to the consumer's initial product or service at the same time (extended warranties with cars)
Upselling
which of the following is not a business analytic model mentioned predictive prescriptive descriptive all of the above
all of the above
low, uninspired creativity
artificial
permanent knowledge
artificial
selling a group of products/services together at a lower price than their combined individual prices (AT&T phone, cable, and internet option)
bundling
facebook uses facial recognition to automatically indentify people in photographs and in security and surveillance to spot and identify suspects. which AI application is it using
computer vision
selling additional related products to consumers based on a previous purchase (insurance company selling renter's insurance to their auto insurance consumers)
cross-selling
_______ can perform two basic operations: 1) identifying previously unknown patterns and 2) predicting treands and behaviors
data mining
managers have three basic roles in an organization regardless of the size. when a manager acts as an entrpreneur or negotiator for the company, they are operating in what role?
decisional
______ does not need to be exposed to labeled historical data to discover patterns and an example of an application of it includes speech recognition, which has improved voice search on smartphones
deep learning
which type of analystics describes events happened in the past
descriptive
which two BA models use data mining
descriptive and predictive
according to economist herbet simon, decision making has three phases. which phase deals with knowing what your options are
design
reports that display a greater level of detail are called _____ reports
drill-down
operational customer relationship management systems have two major components/ applications. customer _____ application is where the customer interacts directly with a representative, while csutomer_____ application allow the customer to interact directly with the applications to help themselves
facing; touching
dashboards are specific to the organization and each manager has access to all of the reports for the organization T/F
false
natural language processing focuses on automatically and accurately transcribing human speech T/F
false
supply chain management has three different types of flows. would flow would orders fall under
information
supply chain management operates in three segments. which segment is packaging a part of
internal
what type of system can be trained to distinguish between spam and nonspam messages
machine learning
inventory can be done using 1 of 2 models. the pull model is also called ______ which means the production process begins with a _______
make to order; customer order
knowledge difficult, expensive, takes time
natural
reasoning makes use of wide context of experiences
natural
sensory experiences direct and rich in possibilities
natural
according to your book, specifically which AI technology attempts to simulate the way the human brain works
neural networks
which type of capability does OLAP offer that allows for greater summarization and less detail of stored data
rolling up
______ analyses examine how delicate an output is to any changes in an input while keeping other inputs constant.
sensitivity
______ supports the monitoring, collecting, storing, and processing of data from the organization's basic business transactions
transaction processing system (TPS)
what question does predictive business analytics answer
what could happen
what question does descriptive business analytics answer
what has happened
what question does prescriptive business analytics answer
what should we do
which decision support system attempts to predict the impact of changes in the assumptions (input data) on the proposed completion in a new major before actually changing the major
what-if analysis