MIS Week 14

As described in the text, what statement about runaway or failed IT projects is not true?

IT projects often fail because they lack sufficient computing capacity

What is the most widely used project management software today?

Microsoft project

What variable in project management is an indicator of how well the project satisfies management objectives?

Quality

Which of the following project management variables defines what work is or is not included in a project? Quality Cost Risk Scope

Scope

______ methods rely on measures of cash flows into and out of the firm

capital budgeting

All of the following long-term strategic factors should be considered in making the business case for a new information system except : increasing the scope of the firm lowering production costs current relationships with suppliers differentiation of products and services matching or exceeding competitor capabilities

current relationships with suppliers

An information systems plans focuses solely on the technology needed to implement the proposed new information system

false

Transaction and clerical systems that displace labor and save space typically produce less tangible benefits than management information systems

false

Information systems specialists often tend to seek solutions that:

optimize hardware and software efficiency at the expense of ease of use

Ergonomics is the interaction of people and machines in the work environment, including the design of jobs, health issues, and the end-user interface of information systems

true

There is a very high failure rate among information systems projects because organizations have incorrectly assessed their business value

true

A firm in the finance industry should do what to ensure that it stays current with technology

have a few high-risk, high-benefit projects

Which of the following serves as a road map indicating the direction of system development, the rationale, the current systems, new developments to consider, the management strategy, the implementation plan and the budget

information systems plan

You have been hired to implement an enterprise system that will automate much of the billing and accounting work for a statewide HVAC services company. What would you prepare to describe how the new system will affect a firm's structure and operations?

organizational impact analysis

What best describes the central method used in a portfolio analysis?

performing an inventory of all of the organization's information systems projects and assets

If an intended benefit of an IT project is improved decision making should develop a set of metrics to quantify the value of an improved decision:

true

The goal of sociotechnical design is to create systems where the organization changes to fit the requirements of the technology.

true

The relationship between users and information systems specialists has traditionally been a problem area for information systems implementation efforts

true

The system analyst is the catalyst for the entire change process and is responsible for making sure that everyone involved accepts the changes created by a new system

true

The differing backgrounds between users and information systems specialists is referred to as the:

user-designer communication gap