MIS352 Chapter 12
Which of the following companies is not identified in the text as one of the leading producers of business intelligence and analytics products? Microsoft Google SAS IBM SAP
The decisions involved in creating and producing a corporate intranet can be classified as ________ decisions. unstructured ad hoc semi-structured structured procedural
semi-structured
Which of the following systems support a manager's role as leader of an organization? DSS MIS Telepresence systems E-mail ESS
telepresence systems
GDSS facilitate the solution of unstructured problems by a set of decision makers working together as a group in either the same location or different locations. True False
true
Middle management face primarily structured decisions. True False
true
The choice phase of Simon's decision-making model includes choosing among solution alternatives. True False
true
Predictive analytics is used for all of the following except: establishing consumer credit scores. determining the best routes for product delivery. identifying the most profitable customers. anticipating customer response to price changes. forecasting driver safety.
determining the best routes for product delivery
Big data is too unwieldy to analyze for consumer preferences. True False
false
GDSS are designed to display data in the form of digitized maps. True False
false
GDSS requires a dedicated conference room with special hardware and software tools. True False
false
GIS are useful for businesses, but not as much for state and local governments. True False
false
Which of the following is not one of the six main analytic functionalities of BI systems for helping decision makers understand information and take action? Forecasts, scenarios, and models Parameterized reports Drill down Production reports Business case archives
Business case archives
An information system that combines data from internal TPS with information from financial systems and external sources to deliver reports such as profit-loss statements and impact analyses, is an example of: CDSS. DSS. ESS. GIS. MIS.
ESS
Which of the following statements best describes the business value of improved decision making? Improved decision making enables senior executives to more accurately foresee future financial trends. Improved decision making strengthens customer and supplier intimacy, which reduces costs. Improved decision making creates a better organizational culture. Improved decision making results in a large monetary value for the firm as numerous small daily decisions affecting efficiency, production, costs, and more add up to large annual values. Improved decision making creates better products.
Improved decision making results in a large monetary value for the firm as numerous small daily decisions affecting efficiency, production, costs, and more add up to large annual values.
Which of the following statements best describes the term business intelligence? Enterprise systems used to make business decisions Software developed exclusively for business management Information systems involved in business decision making The tools and techniques used to analyze and understand business data The infrastructure for collecting and managing business data
Software developed exclusively for business management
The leading methodology for understanding the really important information needed by a firm's executives is called the ________ method. digital dashboard data visualization KPI balanced scorecard predictive analytics
balanced scorecard
The dimension of ________ describes whether data elements are consistently defined. accuracy integrity completeness consistency validity
consistency
________ are visual tools for presenting performance data in a BI system. Scenarios and models Ad hoc report creation Reports and the drill-down feature Parameterized reports Dashboards and scorecards
dashboards and scorecards
The role of entrepreneur falls into which of Mintzberg's managerial classifications? Interpersonal Informational Decisional Symbolic Leading
decisional
MIS typically produce: fixed, regularly scheduled reports based on data extracted from the organization's TPS. scorecards of overall firm performance along predefined key indicators. solutions to semi-structured problems appropriate for middle management decision making. new ways of looking at data that emphasize change, flexibility, and rapid response. assumptions, responses to ad-hoc queries, and graphic representations of existing data.
fixed, regularly scheduled reports based on data extracted from the organization's TPS
The dimension of ________ in information quality describes whether the structure of data is consistent. integrity timeliness completeness accuracy consistency
integrity
The role of liaison falls into which of Mintzberg's managerial classifications? Decisional Leading Symbolic Interpersonal Informational
interpersonal
All of the following managerial roles can be supported by information systems except: negotiator. disseminator. resource allocator. nerve center liaison.
negotiator
BI that is designed to determine the most likely effects of changes in the business environment is called: environmental analytics. statistical modeling. predictive analytics. parameterized reports. big data analytics.
predictive analytics
A pivot table is a(n): spreadsheet tool that displays two or more dimensions of data in a convenient format. integral data visualization tool used in digital dashboards and scorecards. type of relational database. tool for performing sensitivity analysis. chart tool that can rotate columnar data quickly and visually.
spreadsheet tool that displays two or more dimensions of data in a convenient format.
Checking store inventory is an example of a(n) ________ decision. structured semi-structured procedural ad hoc unstructured
structured
What-if analysis works forward from known or assumed conditions. True False
true
You can use location analytics to determine how best to route your deliveries of products to retail outlets. True False
true
The decision to approve a capital budget is an example of a(n) ________ decision. structured semi-structured ad hoc undocumented unstructured
unstructured
Which type of decision is deciding whether to introduce a new product line? Nonrecurring Structured Recurring Procedural Unstructured
unstructured
