MISY 3310 Chapter 5 - 7 Test 2

A foreign key provides details about data.

False

A primary key is a foreign key of one table that appears as an attribute in another table and acts to provide a logical relationship between the two tables.

False

A warm site is a separate and fully equipped facility where the company can move after a deisaster and resume business

False

A warm site is a separate facility that does not have any computer equipment but is a place where employees can move after a disaster.

False

Accurate information asks if the aggregate or summary information in agreement with detailed information.

False

T/F Mobile and wireless networks are identical and the terms can be used synonymously.

False Mobile means the technology can travel with the user, where Wireless, on the other hand, refers to any type of operation accomplished without the use of a hard-wired connection.

The Purchasing Information record can be created automatically from a Purchase Order if the Info Update indicator is not set. T/F

False

There are three ways the distribution channel can deliver goods and services to the customer: direct, wholesale, and mail order. T/F

False

To set up parameter ID values, follow this menu path: System > User profile > Set data. T/F

False

Usability is how quickly a third-party or vendor can change a system to ensure it meets user needs and the terms of any contracts including agreed levels of reliability, maintainability or availability.

False

VPNs are often used to connect to a corporate server. VPN stands for a Valued Partner Network.

False

War driving allows mobile voice calls to be made over broadband networks, creating—under the right network conditions—clearer audio and fewer dropped calls.

False

When you click on the check mark in the green circle, SAP R/3 will automatically save your transaction and then proceed to the next step.

False

T/F Longitude represents a north/south measurement of position.

False Latitude represents a north/south measurement of position.

T/F A global positioning system (GPS) consists of hardware, software, and data that provide location information for display on a multidimensional map.

False This is the definition of a geographic information system (GIS).

What is the difference between hardware and software?

Hardware is the physical devices associated with a computer system, where software is the instructions the hardware executes to carry out tasks.

What are active RFID tags?

Have their own transmitter and a power source (typically a battery).

What is a separate and fully equipped facility where the company can move immediately after a disaster and resume business?

Hot site

In terms of big data what is volume?

Includes the scale of data.

In terms of big data what is veracity?

Includes the uncertainty of data, including biases, noise, and abnormalities.

Which of the following is a disadvantage of database-stored information?

Increased information redundancy

What are the three pressures driving sustainable MIS infrastructures?

Increases in electronic waste, energy waste, and carbon emissions

What does standardization of data elements accomplish?

Increases the quality of information. Greater accuracy. Completeness and completeness.

Backup and recovery plan, disaster recovery plan, business continuity planning are all elements of a(n) ________ MIS infrastructure.

Information

To create an SSL connection, a web server requires a ________, which is an electronic document that confirms the identity of a website or server and verifies that a public key belongs to a trustworthy individual or company.

SSL certificate

What refers to how well a system can adapt to increased demands?

Scalability

Which of the following describes how well a system can scale up, or adapt to the increased demands or growth?

Scalability

What is an access point (AP)?

The computer or network device that serves as an interface between devices and the network.

What is supply chain management (SCM)?

The management of information flows between and among activities in a supply chain to maximize total supply chain effectiveness and corporate profitability.

What is war chalking?

The practice of tagging pavement with codes displaying where Wi-Fi access is available.

What is software?

The set of instructions the hardware executes to carry out specific tasks.

What is data latency?

The time it takes for data to be stored or retrieved.

The two data types in SAP R/3 are:

Transaction data and master data

What are the two different categories for information type?

Transactional and analytical

A backup is an exact copy of a system's information.

True

A client is a computer designed to request information from a server.

True

A cold site is a separate facility that does not have any computer equipment but is a place where employees can move after a disaster.

True

A content creator is the person responsible for creating the original website content.

True

A data mart contains a subset of data warehouse information.

True

A great GIS example, Google earth, combines satellite imagery, geographic data, and Google's search capabilities to create a virtual globe that users can download to a computer or mobile device.

True

A local area network (LAN) connects a group of computers in close proximity, such as in an office building, school, or home. LANs allow sharing of files, printers, games, and other resources.

True

A network is a communications system created by linking two or more devices and establishing a standard methodology in which they can communicate.

True

A personal area network (PAN) provides communication for devices owned by a single user that work over a short distance.

True

A repository is a central location in which data is stored and managed.

True

A sustainable MIS infrastructure identifies ways that a company can grow in terms of computing resources...

True

A wireless LAN (WLAN) is a local area network that uses radio signals to transmit and receive data over distances of a few hundred feet.

True

A wireless access point (WAP) enables devices to connect to a wireless network to communicate with each other.

True

Accurate information asks if there is an incorrect value in the information.

True

An intranet is a restricted network that relies on Internet technologies to provide an Internet-like environment within the company for information sharing, communications, collaboration, Web publishing, and the support of business processes.

True

Databases offer many security features including passwords to provide authentication, access levels to determine who can access the data, and access controls to determine what type of access they have to the information.

True

ETL stands for extraction, transformation, and loading.

True

Grid computing is a collection of computers, often geographically dispersed, that are coordinated to solve a common problem.

True

High availability occurs when a system is continuously operational at all times.

True

Incident management is the process responsible for managing how incidents are identified and corrected.

True

Internet Protocol TV (IPTV), which distributes digital video content using IP across the Internet and private IP networks.

True

Maintainability means the system quickly transforms to support environmental changes.

True

Material master data is organized by views.

True

The packet header lists the destination (for example in IP packets the destination is the IP address) along with the length of the message data.

True

T/F A great GIS example, Google earth, combines satellite imagery, geographic data, and Google's search capabilities to create a virtual globe that users can download to a computer or mobile device.

True A great GIS example, Google earth, combines satellite imagery, geographic data, and Google's search capabilities to create a virtual globe that users can download to a computer or mobile device.

What takes information entered into a given system and sends it automatically to all upstream systems and processes?

backward integration

identity management

broad administrative area that deals with identifying individuals in a system and controlling their access to resources within system by associating user rights and restrictions with the established identity.

` What technology makes possible high-speed Internet access over ordinary residential electrical lines and offers an alternative to DSL or high-speed cable modems?

broadband over power line

Human resources ERP components track

employee information including payroll, benefits, compensation, and performance assessment and ensure compliance with all laws.

business critical integrity constraints

enforce business rules vital to an organizations success and often require more insight and knowledge than relational integrity constraints

market basket analysis

evaluates such items as websites and checkout scanner information to detect customers buying behavior

data scientist

extracts knowledge from data by performing statistical analysis, data mining, and advanced analytics on big data to identify trends, market changes, and other relevant information

1. A local area network (LAN) spans a large geographic area such as a state, province, or country.

false

A global positioning system (GPS) consists of hardware, software, and data that provide location information for display on a multidimensional map.

false

War driving is the practice of tagging pavement with codes displaying where Wi-Fi access is available. The codes for war driving tell other users the kind of access available, the speed of the network, and if the network is secured.

false

WiMax is a coding process that takes a digital map feature and assigns it an attribute that serves as a unique ID (tract number, node number) or classification (soil type, zoning category). GIS professionals are certified in geocoding practices to ensure industry standards are met when classifying spatial data. `

false

Wireless networks offer many business advantages but can often slow employee productivity and workflow processes.

false

Wireless technology offers the opportunity to redesign and often complicates the work flow processes to be faster, yet more expensive, and more time-consuming.

false

With grid computing a problem is broken into pieces and distributed to many machines, allowing _________ processing than could occur with a single system.

faster

static information

fixed data incapable of change in the event of a user action

logical view of information

focuses on how individual users logically access information to meet their own particular business needs.

Call scripting systems

gather product details and issue-resolution information that can be automatically generated into a script for the representative to read to the customer.

query-by-example (QBE) tool

helps users graphically design the answer to a question against a database

What are areas around access points where users can connect to the Internet via Wi-Fi?

hotspots

real time information

immediate and up to date information

Where is the information about customers, materials, and vendors stored?

in master data files

Wi-Fi infrastructure

includes the inner workings of a Wi-Fi service or utility, including the signal transmitters, towers, or poles and additional equipment required to send out a Wi-Fi signal.

data validation

includes the tests and evaluations used to determine compliance with data governance policies to ensure correctness of data.

data drive website

interactive website kept constantly updated and relevant to the needs of its customers using a database.

Which of the metrics below represents the time it takes to manufacture a product and deliver it to the retailer?

inventory cycle time

________ determines if a product is available, if the product will be supplied from stock on hand, from make-to-order production, and if it will be shipped from another plant or warehouse.

inventory sourcing

Peer-to-peer (P2P)

is a computer network that relies on the computing power and bandwidth of the participants in the network rather than a centralized server.

Production and materials management

is a core ERP component.

primary key

is a field or group of fields that uniquely identifies a given record in a table

A wireless LAN (WLAN)

is a local area network that uses radio signals to transmit and receive data over distances of a few hundred feet.

Balanced scorecard

is a management system, as well as a measurement system, that a firm uses to translate business strategies into executable tasks.

3D printing

is a process that builds—layer by layer in an additive process—a three-dimensional solid object from a digital model.

Electronic data interchange (EDI)

is a standard format for the electronic exchange of information between supply chain participants.

IP address

is a unique number that identifies where computers are located on the network.

data steward

is responsible for ensuring the policies and procedures are implemented across the organization and acts as a liaison between the mis department and the business.

The primary concern with mobile ERP

is security of sensitive data, including trade secrets, financial data, and customer data.

data stewardship

is the management and oversight of an organizations data set to help provide business users with high-quality data that is easily accessible in a consistent manner.

War consumerization

is the practice of tagging pavement with codes displaying where Wi-Fi access is available.

Which of the following operational CRM technologies does the marketing department typically use?

list generator, campaign management, cross-selling and up-selling

What is a packet header?

lists the destination (for example, in IP packets the destination is the IP address) along with the length of the message data a single unit of binary data routed through a network

What do both GPS and GIS use?

location-based services (LBS) applications that use location information to provide a service

data warehouse

logical collection of information gathered from many different operational databases that supports business analysis activities and decision-making tasks

data models

logical data structures that detail the relationships among data elements using graphics or pictures

Elogistics

manages the transportation and storage of goods.

algorithms

mathematical formulas placed in software that performs an analysis on a data set

information integrity

measure of quality of information

An RFID accelerometer

measures the acceleration (the rate of change of velocity) of an item and is used to track truck speeds or taxi cab speeds

A wireless MAN (WMAN) is a metropolitan area network that uses ________ to transmit and receive data?

radio signals

Which business application uses electronic tags and labels to identify objects wirelessly over short distances?

radio-frequency identification

Inbound logistics acquires

raw materials and resources and distributes them to manufacturing as required.

data governance

refers to the overall management of the availability, usability, integrity, and security of company data.

affinity grouping analysis

reveals the relationship between variables along with the nature and frequency of the relationships

relational integrity constraints

rules that enforce basic and fundamental information based constraints

integrity constraints

rules that help ensure the quality of information

The core of customer order management is the: ___________.

sales order

What is a computer dedicated to providing information in response to requests?

server

The _________ is the logical or physical location where deliveries are created and managed.

shipping point

data element

smallest or basic unit of information

What is the set of instructions the hardware executes to carry out speci

software

What modifies existing software according to the business's or user's requirements?

software customization

In which of the five basic supply chain activities do you build relationships with suppliers to procure raw materials?

source

A wide area network (WAN)

spans a large geographic area such as a state, province, or country.

prediction

statement about what will happen or might happen in the future.

What includes fixed data incapable of change in the event of a user action?

static information

There are many things that happen after a goods receipt is received from the vendor. All of the following things happen except:

stock values are not updated.

data lake

storage repository that holds a vast amount of raw data in its original format until the business needs it

relational database model

stores information in the form of logically related two dimensional tables

The ________ MIS infrastructure identifies ways that a company can grow in terms of computing resources while simultaneously becoming less dependent on hardware and energy consumption.

sustainable

What is computer-aided design/computer-aided manufacturing (CAD/CAM)?

systems used to create the digital designs and then manufacture the products

Streaming is a method of sending audio and video files over the Internet in such a way that the user can view the file while it is being transferred.

tRUE

A forward integration

takes information entered into a given system and sends it automatically to all downstream systems and processes.

data map

technique for establishing a match or balance between the source data and the target data warehouse

cluster analysis

technique used to divide information set into mutually exclusive groups such that the members of each group are as close together as possible to one another and the different groups are as far apart as possible

What allows users to work from remote locations such as home or hotel using high-speed Internet to access business applications and data?

telecommuting

What is an access point (AP)?

the computer or network device that serves as an interface between devices and the network

information granularity

the extent of detail within the information (fine and detailed or coarse and abstract)

content creator

the person responsible for creating the original website content

Estimated-time-enroute (ETE) is the time remaining before reaching a destination using the present speed and is typically used for navigation applications.

true

Estimated-time-of-arrival (ETA) is the time of day of an expected arrival at a certain destination and is typically used for navigation applications.

true

GIS map automation links business assets to a centralized system where they can be tracked and monitored over time.

true

Eprocurement is the

Eprocurement is

The increased demand in technology devices has caused an increase in discarded devices, a phenomenon known as ________.

Ewaste

A client is a computer dedicated to providing information in response to requests.

FALSE

Flexibility represents the maximum throughput a system can deliver, for example the capacity of a hard drive represents the size or volume.

FALSE

Hardware is a computer dedicated to providing information in response to requests.

FALSE

Hardware is the set of instructions the hardware executes to carry out speci

FALSE

MMSDB creates, reads, updates, and deletes data in a database while controlling access and security.

FLASE

Each year, businesses lose time and money because of system crashes and failures. Which of the following helps to protect a system from crashes and failures?

Failover,Fault tolerance,Backup and recovery plans

A DBMS provides details about data.

False

What measures how quickly a system performs a process or transaction?

Performance

What is an infrastructure built for notifying people in the event of an emergency?

Emergency notificaiton service

War chalking is deliberately searching for Wi-Fi signals while driving by in a vehicle.

false

Fault tolerance is the ability of

A computer system to continue functioning even with a failed component

What is a disaster recovery plan?

A detailed process for recovering information or a system in the event of a catastrophic disaster.

Why would a company use an intranet?

-Intranets are used for business operations and management. -Intranets are used for communications and collaboration. -Intranets are used for web publishing.

What is the standard Internet protocol, which provides the technical foundation for the public Internet? 1. Data streaming and DSL protocols 2. Transmission control protocol/Internet protocol (TCP/IP) 3. Data streaming rules and regulations 4. Internet protocol/Transmission control protocol (IP/TCP)

2. Transmission control protocol/Internet protocol (TCP/IP)

Data-driven decision management is usually undertaken as a way to gain a competitive advantage. A study from the MIT Center for Digital Business found that organizations driven most by data-based decision making had ________ productivity rates and ________ profits.

4% higher, 6% higher

What is big data?

A collection of large, complex data sets, including structured and unstructured data, which cannot be analyzed using traditional database methods and tools.

What is a network?

A communications system created by linking two or more devices and establishing a standard methodology in which they can communicate.

What is peer-to-peer (P2P)?

A computer network that relies on the computing power and bandwidth of the participants in the network rather than a centralized server.

What is a client/server network?

A model for applications in which the bulk of the back-end processing, such as performing a physical search of a database, takes place on a server, while the front-end processing, which involves communicating with the users, is handled by the clients.

What is a foreign key?

A primary key of one table that appears as an attribute in another table and acts to provide a logical relationship among the two tables

What is a global positioning system (GPS)?

A satellite-based navigation system providing extremely accurate position, time, and speed information.

What is a warm site?

A separate facility with computer equipment that requires installation and configuration.

What is a file transfer protocol (FTP)?

A simple network protocol that allows the transfer of files between two computers on the Internet.

What is a packet?

A single unit of binary data routed through a network.

What is regression?

A statistical process for estimating the relationships among variables.

What is an RFID reader (RFID interrogator)?

A transmitter/receiver that reads the contents of RFID tags in the area.

What is Bluetooth?

A wireless PAN technology that transmits signals over short distances among cell phones, computers, and other devices

Wi-Fi protected access (WPA) a wireless security protocol to protect Wi-Fi networks.

A wireless security protocol to protect Wi-Fi networks.

What is the digital divide?

A worldwide gap giving advantage to those with access to technology

Which term refers to the varying levels that define what a user can access, view, or perform when operating a system?

Accessibility

What are the seven characteristics of an agile MIS infrastructure?

Accessibility, availability, maintainability, portability, reliability, scalability, and usability

Which characteristics support an agile MIS infrastructure?

Accessibility, availability, maintainability, portability, reliability, scalability, usability

Which of the following lists include all of the five characteristics common to high-quality information?

Accuracy, completeness, consistency, timeliness, and uniqueness

What focuses on forecasting future trends and producing insights using sophisticated quantitative methods, including statistics, descriptive and predictive data mining, simulation, and optimization?

Advanced analytics

Accessibility, availability, maintainability, portability, reliability, scalability, usability are all elements of a ________ MIS infrastructure.

Agile

The ________ MIS infrastructure includes the hardware, software, and telecommunications equipment that, when combined, provides the underlying foundation.

Agile

What are the ramifications of improper electronic recycling, when analyzing the example of a single desktop computer?

All of the above

Which of the below offers a common example of a LAN? College campus Home office City library All of the above

All of the above A common example of a Local Area Network (LAN) is an office, local city library, or home.

What is a benefit of network convergence? The weaving together of voice, data, and video Multiple services offered from a single vendor Multiple devices supported by one provider All of the above

All of the above Network convergence then allows the weaving together of voice, data, and video. The benefits of network convergence allow for multiple services, multiple devices, but one network, one vendor, and one bill.

What does standardization of data elements accomplish?

All of the above.

What occurs when a company places active or semi-passive RFID tags on expensive products or assets to gather data on the items location with little or no manual intervention?

Asset tracking

What is information that people use to support their decision-making efforts?

BUSINESS INTELLIGENCE

Which characteristics support an information MIS infrastructure?

Backup and recovery plan, disaster recovery plan, business continuity plan

Which of the following describes the difference between a backup plan and a recovery plan?

Backup is an exact copy of a system's information, where recovery is the ability to get a system up and running in the event of a system crash or failure

What measures network performance by the maximum amount of data that can pass from one point to another in a unit of time?

Bandwidth

What measures network performance by the maximum amount of data that can pass from one point to another in a unit of time? Bandwidth Frequency Access Protocol

Bandwidth

Which of the following terms refers to the smallest element of data and has a value of either 0 or 1?

Bit

What does the disaster recovery cost curve chart?

Both A and B: The cost to the organization of the unavailability of technology, The cost to the organization of recovering from a disaster over time

What is a high-speed Internet connection that is always connected and has a bandwidth greater than 2 Mbps?

Broadband

Most people request real-time information without understanding that continual ________ is one of its biggest pitfalls.

CHARGE

Which tags do not depend on a silicon microchip and use plastic or conductive polymers instead of silicon-based microchips allowing them to be washed or exposed to water without damaging the chip?

CHIPLESS RFID

Why is CRM one of the most valuable assets a company can acquire?

CRM has proven to increase customer loyalty and retention and an organization's profitability

Voice over IP is a computer network that relies on the computing power and bandwidth of the participants in the network rather than a centralized server.

Chip, antenna

_______ is the highest level in the SAP system.

Client

What uses resources and applications hosted remotely on the Internet?

Cloud computing

The primary purpose of a data warehouse is to ________.

Combine strategic information

_______ represents an independent legal accounting unit and is also a balanced set of books, required by law.

Company code

Which of the following reflects Moore's Law?

Computer chip performance per dollar doubles every 18 months

In a client-server environment, a client is a

Computer connected to the server

What is hardware?

Consists of the physical devices associated with a computer system.

What is domain name system (DNS)?

Converts IP addresses into domains, or identifying labels that use a variety of recognizable naming conventions.

Which of the following includes the three primary network access technologies?

DSL, Cable Modem, Broadband

What facilitates the accessibility of business-critical data in a timely, secure, and affordable manner?

Data as a service (DaaS)

What is the overall management of the availability, usability, integrity, and security of company data?

Data governance

What are the primary differences between a data warehouse and a data mart?

Data warehouses have a more organization-wide focus, data marts have functional focus

Which of the following allows high-speed digital data transmission over standard telephone lines? Digital subscriber line (DSL) Data subscription service (DSS) Dominance service line (DSL) Data converter input (DCI)

Digital subscriber line (DSL)

What has the ability to recover information or systems in the event of catastrophic disasters?

Disaster recovery

What is Internet Protocol TV (IPTV)?

Distributes digital video content using IP across the Internet and private IP networks.

_______ defines how different goods and services reach the customer.

Distribution Channel

What are passive RFID tags?

Do not have a power source.

An MIS infrastructure is ___________ and ____________.

Dynamic and continually changing

An MIS infrastructure is ________and ________.

Dynamic and continually changing

What includes data that change based on user actions?

Dynamic information

An MIS infrastructure is ___________ and ____________.

Dynamic; continually changing

What occurs when paper maps are laid edge-to-edge and items that run across maps and do not match are reconfigured to match?

Edge Matching

Active RFID tags do not depend on a silicon microchip and use plastic or conductive polymers instead of silicon-based microchips allowing them to be washed or exposed to water without damaging the chip. T/F ***Chipless RFID tags do not depend on a silicon microchip and use plastic or conductive polymers instead of silicon-based microchips allowing them to be washed or exposed to water without damaging the chip.

False

An extranet is a restricted network that relies on Internet technologies to provide an Internet-like environment within the company for information sharing, communications, collaboration, Web publishing, and the support of business processes.

False

Classification segments a heterogeneous population of more homogeneous subgroups.

False

Comparative analysis can help managers with competitive monitoring where a company keeps tabs of its competitor's activities on the web using software that automatically tracks all competitor website activities such as discounts and new products.

False

Customer orders, purchase orders, production orders, and customer payment data are usually stored in the Master Data files. T/F

False

Network convergence includes TCP/IP and FTP.

False

Portability describes how well a system can scale up, or adapt to the increased demands of growth.

False

T/F Wireless networks offer many business advantages but can often slow employee productivity and workflow processes.

False Wireless networks have many advantages for businesses which include enhancing mobility, providing immediate data access, increase location and monitoring capability, improve workflow, provide mobile business opportunities, and provide alternatives to wiring.

What are advanced analytics?

Focuses on forecasting future trends and producing insights using sophisticated quantitative methods, including statistics, descriptive and predictive data mining, simulation, and optimization.

DreamWorks Animation Company used which sustainable infrastructure component to complete many of its

Grid computing

What is an aggregation of geographically dispersed computing resources, coordinated to solve a common problem?

Grid computing

Which characteristics support a sustainable MIS infrastructure?

Grid computing, cloud computing, and virtualization

What includes two or more private, public, or community clouds, but each cloud remains separate and is only linked by technology that enables data and application portability?

HYBRID CLOUD

Cloud computing allows users to connect via a web browser and stores all of your software documents "in the cloud," which means that there may conceivably be no more need for users to have ____________.

Hard drives, physical servers, software or processing power

John works for Internal Computer Specialists, which focuses on helping small business owners resolve MIS infrastructure issues. John's tasks include cleaning and replacing motherboards, cables, and internal components such as DVDs and hard drives. What does John's role at Internal Computer Specialists focus on

Hardware

John works for Internal Computer Specialists, which focuses on helping small business owners resolve MIS infrastructure issues. John's tasks include cleaning and replacing motherboards, cables, and internal components such as DVDs and hard drives. What does John's role at Internal Computer Specialists focus on fixing?

Hardware

John works for Internal Computer Specialists, which focuses on helping small business owners resolve MIS infrastructure issues. John's tasks include cleaning and replacing motherboards, cables, and internal components such as DVDs and hard drives. What role at Internal Computer Specialists was John hired to fix?

Hardware

Jessica started her own online company, which specializes in selling items for bachelorette parties, wedding parties, and baby showers. Due to the fact that she only operates online, her MIS infrastructure needs to be fast, efficient, and accurate ensuring the best possible experience for her customers. Which of the below is a critical component in Jessica's MIS infrastructure?

Hardware and software, Client, Server (ALL)

Suzan started her own online company, which specializes in selling vintage baseball memorabilia. Due to the fact that she only operates online, her MIS infrastructure needs to be fast, efficient, and accurate, ensuring the best possible experience for her customers. Which of the following is a critical component in Suzan's MIS infrastructure?

Hardware and software, client, server

What is the difference between hardware and software?

Hardware is the physical devices associated with a computer system, where software is the instructions the hardware executes to carry out tasks

Francis works in the human resources division of a large oil and gas company in Texas. Francis' tasks include maintaining payroll and vacation records, employment histories, and benefit information along with ensuring the security of all sensitive employee information. Which MIS infrastructure is most important to Francis?

Information MIS infrastructure

What are the three cloud computing service delivery models? Infrastructure

Infrastructure as a Service, Software as a Service, Platform as a Service

What are the three cloud computing service delivery models?

Infrastructure as a Service, Software as a Service, Platform as a Service

What service delivers hardware networking capabilities, including the use of servers, networking, and storage over the cloud using a pay-per-use revenue model?

Infrastructure as a service (IaaS)

What is enterprise resource planning?

Integrates all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprisewide information on all business operations

What is the largest and most important network that has evolved into a global information superhighway? Internet Intranet Extranet LAN

Internet The largest and most important network that has evolved into a global information superhighway is the Internet.

Which of the following statements is FALSE?

Inventory sourcing occurs when a quotation is made.

Which of the following would not be considered part of the accurate characteristic of high-quality information?

Is aggregate information in agreement with detailed information?

Which of the following would not be considered part of the complete characteristic of high-quality information?

Is each transaction represented only once in the information?

What is the primary problem with redundant information?

It is difficult to determine which values are the most accurate It is difficult to determine which values are the most current It is often inconsistent

What represents a north/south measurement of position?

Latitude

Which of the following agile MIS infrastructure characteristics refers to how quickly a system can transform to support environmental changes?

Maintainability

Why were data warehouses created?

Many companies had information scattered across multiple systems with different formats Completing reporting requests from numerous operational systems took days or weeks Numbers and types of operational databases increased as businesses grew

Within the beginning stage of the data warehouse models process, which of the following are included in the internal databases?

Marketing, sales, inventory, and billing

What is a large computer network usually spanning a city or a specific infrastructure like a college?

Metropolitan area network (MAN)

What is a device that enables a computer to transmit and receive data? Broadband Modem Bandwidth ISP

Modem

The Internet is a hierarchical structure linking different levels of service providers whose millions of devices supply all the interconnections. The three levels outlined in the book from the top down include _____________________. New system provider (NSP), Current system provider (CSP), and Order entry system provider (OSP) National service provider (NSP), Regional service provider (RSP), and Internet service provider (ISP) Net server point (NSP), Radio server point (RSP), and Internet server point (ISP) None of the above

National service provider (NSP), Regional service provider (RSP), and Internet service provider (ISP) The Internet Hierarchy levels from top to bottom are National service provider (NSP), Regional service provider (RSP), and Internet service provider (ISP).

What do data warehouses support?

OLAP and analytical processing

What is asset tracking?

Occurs when a company places active or semi-passive RFID tags on expensive products or assets to gather data on the items' location with little or no manual intervention.

What lists the destination (for example in IP packets the destination is the IP address) along with the length of the message data?

PACKET HEADER

What are the five basic supply chain management components?

Plan, source, make, deliver, and return

A _______ can be a production facility or a warehouse.

Plant

A _______ is a physical site where value is added to the product or service.

Plant

Which of the following agile MIS infrastructure characteristics refers to the ability of an application to operate on different devices or software platforms, such as different operating systems?

Portability

What is data mining?

Process of analyzing data to extract information not offered by the raw data alone

What is the standard that specifies the format of data as well as the rules to be followed during transmission? Bandwidth Bit rate Protocol Transmission record

Protocol

What is a real-time system?

Provides real-time information in response to query requests

What is a device that measures the acceleration (the rate of change of velocity) of an item and is used to track truck speeds or taxi cab speeds?

RFID ACCELEROMETER

Building and deploying flexible systems can allow for ___________.

Reconfigurations, Easy updates and changes, Solutions for unexpected business environmental changes

Which of the following is a benefit of a solid MIS infrastructure?

Reduces costs, improves productivity, optimizes business operations

What is wireless?

Refers to any type of operation accomplished without the use of a hard-wired connection.

What is portability?

Refers to the ability of an application to operate on different devices or software platforms, such as different operating systems.

What is availability?

Refers to the time frames when the system is operational.

What ensures systems are functioning correctly and providing accurate information?

Reliability

What delivers applications over the cloud using a pay-per-use revenue model?

SOFTWARE AS A SERVICE

Corporate social responsibility is a company's acknowledged responsibility to ________.

Society

Which of the following identifies the primary location where data is collected?

Source data.

What is a method of sending audio and video files over the Internet in such a way that the user can view the file while it is being transferred?

Streaming

What are the three business functions an MIS infrastructure supports?

Supports operations, change, and the environment or sustainability

What is a Platform as a Service (PaaS)?

Supports the deployment of entire systems including hardware, networking, and applications using pay-per-use revenue model

Grid computing, cloud computing, and virtualization are all elements of a ________ MIS infrastructure.

Sustainable

The ________ MIS infrastructure identifies ways that a company can grow in terms of computing resources while simultaneously becoming less dependent on hardware and energy consumption.

Sustainable

The __________ MIS infrastructure identifies ways that a company can grow in terms of computing resources while simultaneously becoming less dependent on hardware and energy consumption.

Sustainable

Which of the following is a business-critical integrity constraint?

System will not allow returns of fresh produce after 15 days past delivery

Which of the following includes the three primary network protocols?

TCP/IP, FTP, DHCP

What occurs when the ability of a company to operate is impaired because of a hardware, software, or data outage?

TECHNOLOGY FAILURE

A data steward is responsible for ensuring the policies and procedures are implemented across the organization and acts as a liaison between the MIS department and the business.

TRUE

A repeater receives and repeats a signal to reduce its attenuation and extend its range.

TRUE

Distributed computing processes and manages algorithms across many machines in a computing environment.

TRUE

Failback occurs when the primary machine recovers and resumes operations, taking over from the secondary server.

TRUE

Foreign key is a primary key of one table that appears as an attribute in another table and acts to provide a logical relationship between the two tables.

TRUE

Reports for each sales person, product, and part are examples of detail or fine information granularities.

TRUE

Which of the below is a WAN?

The Internet

Since many larger companies use SAP, knowledge of SAP is a good thing to put on your resume. T/F

True

Software is the set of instructions the hardware executes to carry out specific tasks.

True

Some of the information contained in the Purchasing Information record about vendors would be current prices and delivery costs for the purchasing organization, purchase order price history, and vendor evaluation data.

True

T/F Enhancing mobility is one of the greatest advantages provided by wireless networks. It allows activities that were formerly tied to physical locations to be performed almost anywhere.

True

T/F IP address is a unique number that identifies where computers are located on the network.

True

T/F National service providers (NSPs), private companies that own and maintain the worldwide backbone that supports the Internet. These include Sprint, Verizon, MCI (previously UUNet/WorldCom), AT&T, NTT, Level3, Century Link, and Cable & Wireless Worldwide.

True

T/F A domain name system (DNS) converts IP addresses into domains, or identifying labels that use a variety of recognizable naming conventions.

True

T/F A local area network (LAN) connects a group of computers in close proximity, such as in an office building, school, or home. LANs allow sharing of files, printers, games, and other resources. A LAN also often connects to other LANs, and to wide area networks.

True

What are semi-passive RFID tags?

Uses a battery to run the microchip's circuitry but communicate by drawing power from the RFID reader.

What offers a pay-per-use revenue model similar to a metered service such as gas or electricity?

Utility computing

What enables computers to run multiple operating systems and multiple software applications at the same time and creates multiple 'virtual' machines all on a single computing device?

Virtualization

Within the sites that support disaster recovery, __________ is a separate facility with computer equipment that requires installation and configuration.

Warm site

Which of the following questions can materials management help a company answer?

What are our current inventory levels? What items are running low in the warehouse? What items are at risk of spoiling in the warehouse

What does a business continuity plan typically include?

What does a business continuity plan typically include?

Which question below represents a CRM reporting technology example..

What is the total revenue by customer?

What question below would a company need to answer when first establishing a backup and recovery plan?

What types of storage mechanism will meet the needs of the company? How often does the company need to backup its information? What types of recovery systems does the company infrastructure need? (ALL)

The optimal disaster recovery plan in terms of cost and time is where on the disaster recovery cost curve?

Where the two cost effects intersect

What spans a large geographic area such as a state, province, or country, similar to the Internet?

Wide area network (WAN)

What spans a large geographic area such as a state, province, or country, similar to the Internet? Metropolitan area network (MAN) Local area network (LAN) Wide area network (WAN) Secure area network (SAN)

Wide area network (WAN)

What is uplift modeling?

a form of predictive analytics for marketing campaigns that attempts to identify target markets or people who could be convinced to buy products

What is customer relationship management (CRM)?

a means of managing all aspects of a customer's relationship with an organization to increase customer loyalty and retention and an organization's profitability

What is latitude?

a north/south measurement of position

extraction, transformation, and loading (ETL)

a process that extracts information from internal and external databases, transforms the information using a common set of enterprise definitions, and loads the information into a data warehouse.

What is a protocol?

a standard that specifies the format of data as well as the rules to be followed during transmission

Mobile application management (MAM)

administers and delivers applications to corporate and personal smart phones and tablets.

Enterprise resource planning (ERP) integrates...

all departments and functions throughout an organization into a single IT system (or integrated set of IT systems) so employees can make decisions by viewing enterprisewide information about all business operations.

Which of the following questions is an example of how managers can use BI to answer tough business questions?

all of the above

A two-tier ERP architecture

allows an organization to have an on-premises ERP system along with cloud ERP applications.

What is collaborative engineering?

allows an organization to reduce the cost and time required during the design process of a product

relational database management system

allows users to create, read, update, and delete data in relational database.

entity

also called a table, stores information about a person, place, thing or transaction.

attributes

also called columns or fields, data elements associated with an entity.

data driven decision management

an approach tot business governance that values decisions that can be backed up with verifiable data

A client in SAP R/3 is:

an independent environment in the system and the highest level in the SAP organizational hierarchy.

data point

an individual item on a graph or chart

Wireless, on the other hand, refers to...

any type of operation accomplished without the use of a hard-wired connection.

fast data

application of big data analytics to smaller data sets in near real or real time in order to solve a problem

dynamic catalog

area of a website that stores information about products in a database

structured query language (SQL)

asks users to write lines of code to answer questions against database

What represents the loss of a network signal strength measured in decibels (dB) and occurs because the transmissions gradually dissipate in strength over longer distances or because of radio interference or physical obstructions such as walls?

attenuation

What uses GPS tracking to track vehicles?

automatic vehicle location

Analytical CRM supports

back-office operations and strategic analysis and includes all systems that do not deal directly with the customers.

data artist

business analytics specialist who uses visual tools to help people understand complex data

data broker

business that collects personal information about consumers and sells it to other organizations

comparative analysis

can compare two or more data sets to identify patterns and trends

repository

central location in which data is stored and managed

data aggregation

collection of data from various sources for the purpose of data processing

record

collection of related data elements

cube

common term for the representation of multidimensional information

data dictionary

compiles all of the metadata about the data elements in the data model.

data mart

contains a subset of data warehouse information

database management system (DBMS)

creates, reads, updates, and deletes data in a database while controlling access and security

The three main parts of the purchase order cycle are:

creating a purchase order, creating a goods receipt, and receiving an invoice.

virtualization

creation of a virtual version of computing resources such as an operating system, a server, a storage device, or network resources.

Three kinds of master data are critical to sales order processing. They are:

customer, material, pricing

dynamic information

data that change based on user actions

recommendation engine

data-mining algorithm that analyzes a customers purchases and actions on a website and then uses the data to recommend complementary products

What is at the heart of any ERP system?

database

Front-office operations

deal directly with the customer.

physical view of information

deals with the physical storage of information on a device

business rule

defines how a company performs certain aspects of its business and typically results in a yes/no answer or true/false answer

In the basic supply chain,

deliver refers to planning for transportation of goods to customers.

data visualization

describes technologies that allow users to see data to transform info into a business perspective

estimation analysis

determines values for an unknown continuous variable behavior or estimated future value

What are the two most prevalent types of broadband access?

digital subscriber line and cable connection

A disaster recovery plan contains a ________ that outlines the costs to support the plan.

disaster recovery plan

Partner relationship management (PRM)

discovers optimal sales channels by selecting the right partners and identifying mutual customers.

A Sales Area is a valid combination of the Sales Organization, the Distribution Channel, and ________.

division

Which of the following is not a common form of data mining analysis?

division organization

information redundancy

duplication of data or storage of same data in multiple places

What occurs when paper maps are laid edge to edge and items that run across maps but do not match are reconfigured to match?

edge matching

A repeater represents the loss of a network signal strength measured in decibels (dB) and occurs because the transmissions gradually dissipate in strength over longer distances or radio interference or physical obstructions like walls also impact communication signals.

false

A wireless LAN (WLAN) is a means by which portable devices can connect wirelessly to a local area network, using access points that send and receive data via radio waves.

false

Active RFID tags do not depend on a silicon microchip and use plastic or conductive polymers instead of silicon-based microchips allowing them to be washed or exposed to water without damaging the chip.

false

Active RFID tags use a battery to run the microchip's circuitry, but communicate by drawing power from the RFID reader.

false

Attenuation is a single unit of binary data routed through a network.

false

Dynamic host configuration protocol is a utility application that monitors the network path of packet data sent to a remote computer.

false

GPS utilizes location-based services (LBS), applications that use location information to provide a service, whereas a GIS does not use LBS applications.

false

IP address is a simple network protocol that allows the transfer of files between two computers on the Internet.

false

LBS differ from RFID in that an LBS cannot track and monitor objects such as inventory.

false

Latitude represents an east/west measurement of position.

false

Longitude represents a north/south measurement of position

false

Mobile and wireless networks are identical and the terms can be used synonymously

false

Network convergence is the integration of communication channels into a single service.

false

Passive RFID tags have their own transmitter and a power source (typically a battery).

false

Secure sockets layer (SSL) is a combination of HTTP and SSL to provide encryption and secure identification of an Internet server.

false

Traceroute formats include a packet header, packet body containing the original message, and packet footer.

false

Traceroute occurs when paper maps are laid edge-to-edge and items that run across maps do not match are reconfigured to match.

false

VPNs are often used to connect to a corporate server. VPN stands for a Valued Partner Network.

false

data visualization tools

move beyond excel graphics and charts into sophisticated analysis techniques such as controls, instruments, maps, time series, graphs, and more

information integrity issues

occur when a system produces incorrect, inconsistent, or duplicate data.

data gap analysis

occurs when a company examines its data to determine if it can meet business expectations while identifying possible data gaps or where missing data might exist

information inconsistency

occurs when the same data element has different values .

analysis paralysis

occurs when the user goes into an emotional state of overanalyzing a situation

What targets sales opportunities by finding new customers or companies for future sales?

opportunity management system

CRM reporting technologies

organizations identify their customers across other applications.

data set

organized collection of data

content editor

person responsible for updating and maintaining the website content

info graphics

present the results of data analysis, displaying the patterns, relationships, and trends in a graphical format.

foreign key

primary key of one table that appears as an attribute in another table and acts to provide a logical relationship between the two tables.

data profiling

process of collection statistics and information about data in an existing source

anomaly detection

process of identifying rare or unexpected items or events in a data set that do not conform to other items in the data set

classification analysis

process of organizing data into categories or groups for its most effective and efficient use

data replication

process of sharing information to ensure consistency between multiple data sources

information cleansing or scrubbing

process that weeds out and fixes or discards inconsistent, incorrect, or incomplete information

distributed computing

processes and manages algorithms across many machines in a computing environment

3D printing supports

procurement.

metadata

provides details about data

real time system

provides real time information in response to requests.

master data management (MDM)

the practice of gathering data and ensuring that it is uniform, accurate, consistent, and complete, including such entities as customers suppliers products sales employees and other critical entities that are commonly integrated across organizational systems.

Procurement is

the purchasing of goods and services to meet the needs of the supply chain.

data latency

the time it takes for data to be stored or retrieved

Computer-aided design/computer-aided manufacturing (CAD/CAM) systems are used

to create the digital designs and then manufacture the products.`

business intelligence dashboards

track corporate metrics such as critical success factors and key performance indicators, and include advanced capabilities such as interactive controls allowing users ot manipulate data for analysis.

All of the following are organizational elements except:

transportation.

5. (p. 151) A wide area network (WAN) spans a large geographic area such as a state, province, or country. Perhaps the best example is the Internet.

true

A domain name system (DNS) converts IP addresses into domains, or identifying labels that use a variety of recognizable naming conventions.

true

A geocoin, a round coin-sized object, is uniquely numbered and hidden in geocache. Geocoins can also be shaped to match a theme like the state of Colorado or a birthday party hat. Geocoins are often decorative or commemorative, making them collectible and highly valuable for technology adventures.

true

A great GIS example, Google earth, combines satellite imagery, geographic data, and Google's search capabilities to create a virtual globe that users can download to a computer or mobile device.

true

A hot site is a separate and fully equipped facility where the company can move immediately after a disaster and resume business.

true

A local area network (LAN) connects a group of computers in close proximity, such as in an office building, school, or home. LANs allow sharing of files, printers, games, and other resources. A LAN also often connects to other LANs, and to wide area networks.

true

A metropolitan area network (MAN) is a large computer network usually spanning a city.

true

A proxy is software that prevents direct communication between a sending and receiving computer and is used to monitor packets for security reasons.

true

A repeater receives and repeats a signal extending its attenuation or range

true

An extranet is an extension of an intranet that is available only to authorized outsiders, such as customers, partners, and suppliers.

true

An intranet is a restricted network that relies on Internet technologies to provide an Internet-like environment within the company for information sharing, communications, collaboration, Web publishing, and the support of business processes.

true

Asset tracking occurs when a company places active or semi-passive RFID tags on expensive products or assets to gather data on the items location with little or no manual intervention.

true

Automatic vehicle location (AVL) uses GPS tracking to track vehicles.

true

Broadband over power line (BPL) technology makes possible high-speed Internet access over ordinary residential electrical lines and offers an alternative to DSL or high-speed cable modems.

true

Cartography is the science and art of making an illustrated map or chart. GIS allows users to interpret, analyze, and visualize data in different ways that reveal patterns and trends in the form of reports, charts, and maps.

true

Data mining occurs on structured data that are already in a database or a spreadsheet.

true

Dynamic Host Configuration Protocol (DHCP) allows dynamic IP address allocation so users do not have to have a preconfigured IP address to use the network.

true

Enhancing mobility is one of the greatest advantages provided by wireless networks. It allows activities that were formerly tied to physical locations to be performed almost anywhere.

true

Enterprise application integration (EAI) middleware takes a new approach to middleware by packaging commonly used applications together, reducing the time needed to integrate applications from multiple vendors.

true

Geocache is a GPS technology adventure game that posts the longitude and latitude location for an item on the Internet for users to find. GPS users find the geocache and typically sign a guest book or take an item and leave an item for the next adventure players to find. Caches are often placed in locations that are interesting or challenging for people to discover.

true

Geographic information system (GIS) stores, views, and analyzes geographic data creating multidimensional charts or maps. For example, GIS are monitoring global warming by measuring the speed of glaciers melting in Canada, Greenland, and Antarctica.

true

IP address is a unique number that identifies where computers are located on the network.

true

Instant access to customer profiles, account history, and current order status significantly improves the quality of interactions with customers, suppliers, and business partners.

true

National service providers (NSPs), private companies that own and maintain the worldwide backbone that supports the Internet. These include Sprint, Verizon, MCI (previously UUNet/WorldCom), AT&T, NTT, Level3, Century Link, and Cable & Wireless Worldwide.

true

One of the main challenges of business mobility is protecting against theft.

true

Packets directly impact network performance and reliability by subdividing an electronic message into smaller more manageable packets.

true

Passive RFID tags do not have a power source.

true

RFID accelerometer is a device that measures the acceleration (the rate of change of velocity) of an item and is used to track truck speeds or taxi cab speeds.

true

RFID innovations and technologies are being used in many industries including retail, hospitals, pharmaceuticals, and ranchers.

true

RFID reader (RFID interrogator) is a transmitter/receiver that reads the contents of RFID tags in the area. A RFID system is comprised of one or more RFID tags, one or more RFID readers, two or more antennas.

true

RFID tag is an electronic identification device that is made up of a chip and antenna.

true

Radio-frequency identification (RFID) uses electronic tags and labels to identify objects wirelessly over short distances.

true

Some of the social challenges with networking occur with newsgroups or blogs where like-minded people can exchange messages. Problems can arise when sensitive social issues become the topic of discussion such as politics or religion.

true

Spatial data (geospatial data or geographic information) identifies the geographic location of features and boundaries on Earth, such as natural or constructed features, oceans, and more. Spatial data can be mapped and is stored as coordinates and topology. A GIS accesses, manipulates, and analyzes spatial data.

true

Telecommuting (virtual workforce) allows users to work from remote locations such as home or hotel using high-speed Internet to access business applications and data.

true

The Institute of Electrical and Electronics Engineers (IEEE) is an organization that researches and institutes electrical standards for communication and other technologies. Known officially as IEEE 802.11n (or wireless-N) is the newest standard for wireless networking. Compared with earlier standards like 802.11b, wireless-N offers faster speeds, more flexibility and greater range.

true

The main challenges facing networks include security, social, ethical and political issues.

true

The packet header lists the destination (for example in IP packets the destination is the IP address) along with the length of the message data.

true

The three main benefits of networks or a connected world include sharing resources, providing opportunities, and reducing travel.

true

Transactional information is used when performing operational tasks and repetitive decisions such as analyzing daily sales reports and production schedules to determine how much inventory to carry.

true

Two methods for encrypting network traffic on the Web are secure sockets layer and secure hypertext transfer protocol.

true

WLANs that use Wi-Fi have a built-in security mechanism called Wi-Fi Protected Access (WPA), a wireless security protocol to protect Wi-Fi networks. It is an improvement on the original Wi-Fi security standard, Wired Equivalent Privacy (WEP), and provides more sophisticated data encryption and user authentication.

true

WLANs that use Wi-Fi have a built-in security mechanism called Wi-Fi protected access (WPA), a wireless security protocol to protect Wi-Fi networks.

true

When a user enters or updates information in one ERP module, it is immediately and automatically updated throughout the entire system.

true

Wired equivalent privacy (WEP) is an encryption algorithm designed to protect wireless transmission data.

true

Wireless networking includes personal area networks (PAN) that provide communication over a short distance that is intended for use with devices that are owned and operated by a single user.

true

With the power of a wireless network, business professionals can take advantage of mobility allowing them to work from anywhere, at any time, using many different devices.

true

Worldwide Interoperability for Microwave Access (WiMAX) is a communications technology aimed at providing high-speed wireless data over metropolitan area networks.

true

Semi-passive RFID tags

use a battery to run the microchip's circuitry, but communicate by drawing power from the RFID reader.

data mining tools

use a variety of techniques to find patterns and relationships in large volumes of information that predict future behavior and guide decision making

Voice over IP (VoIP)

uses IP technology to transmit telephone calls.

Website personalization

when a website has stored enough data about a person's likes and dislikes to fashion offers more likely to appeal to that person.

The optimal disaster recovery plan in terms of cost and time is where on the disaster recovery cost curve?

where the two cost curves intersect

Internet Protocol TV (IPTV)...

which distributes digital video content using IP across the Internet and private IP networks