MKT Ch. 11
Sunoco is an example of which type of retailer
convenience store
In addition to Eskimo Joe's, Stan and his partners own two other restaurants: Joseppis' Italian Kitchen and Mexico Joe's. Which type of organizational approach to retailing does this represent?
corporate chain
A __________ is a contractual association between a franchisor (a manufacturer, wholesaler, or service organization) and franchisees (independent business people who buy the right to own and operate one or more business units in the franchise system).
franchise organizations
__________ is all the activities involved in selling goods or services directly to final consumers for their personal, nonbusiness use
retailing
In addition to selling food and drink through its restaurant and bar, Eskimo Joe's sells a variety of items that feature its popular Eskimo Joe logo. These products are sold directly to final consumers for their personal use. Based upon this description, Eskimo Joe's may be categorized as a __________
service retailer
You go to the local jewelry store to choose a birthday gift for a friend. Which type of retailer is the jewelry store
specialty store
__________ is a group of retail businesses built on a site that is planned, developed, owned, and managed as a unit.
a shopping center
A __________ is a small store, located near a residential area, that is open long hours seven days a week and carries a limited line of high-turnover convenience goods.
convenience store
Deciding on either high markups on lower volume or low markups on higher volume is an example of a __________.
price decision
Deciding on store atmosphere is an example of a __________.
product assortment and services decision
__________ is a retailer whose product line is actually a service; examples includes hotels, airlines, banks, and colleges.
a service retailer
A __________ is a retail store that carries a wide variety of product lines, each operated as a separate department managed by specialist buyers or merchandisers.
department store
Which type of business are you staying at when you stay at a hotel for a family vacation?
service retailer
A __________ is a store that offers a large assortment of routinely purchased food products, nonfood items, and services.
superstore
A corporate chain is __________.
two or more outlets that are commonly owned and controlled
A supermarket is __________.
a large, low-cost, low-margin, high-volume self-service store that carries a wide variety of grocery and household products
__________ sell to manufacturers rather than to retailers.
industrial distributors
Advertising, personal selling, sales promotion, public relations, and direct marketing are all considered __________.
promotion decisions
Full-service wholesalers __________.
provide a complete line of services: carrying stock, maintaining a sales force, offering credit, making deliveries, and providing management assistance
While working at a grocery store, you notice a man who always works in the magazine area. He keeps the area clean, pulls outdated magazines, and restocks the shelves with the newest magazine editions. Which type of wholesaler does he most likely work for?
rack jobber
A __________ is a business whose sales come primarily from retailing.
retailer
A __________ is a wholesaler-sponsored group of independent retailers engaged in group buying and merchandising.
voluntary chain
Stan and the staff at Eskimo Joe's believe that creating a fun, one-of-a-kind restaurant and store atmosphere for its target customers will move them to visit more often and buy Eskimo Joe branded products. In so doing, Eskimo Joe's exemplifies __________ retailing.
experiential
Choosing locations that are accessible to the target market in areas that are consistent with the retailer's positioning is an example of a __________.
place decision
Eskimo Joe's sells branded, ready-to-wear clothing, hats, drink ware, coasters, and other products directly to end consumers. Based upon this description, one could say that these product categories collectively represent the __________ of Eskimo Joe's product assortment.
breadth
__________ only offer specific services, like cash and carry wholesalers, truck wholesalers, drop shippers, rack jobbers, producers' cooperatives, and mail-order or web wholesalers.
limited-service wholesalers
Eskimo Joe's sells it merchandise through its on-site store, via an e-commerce website, and using a direct mail catalog. Based upon this description, Eskimo Joe's is a(n) __________.
omni-channel retailer
A __________ is a group of independent retailers who jointly establish a central buying organization and conduct joint promotion efforts.
retailer cooperative
You have decided to open a retail store that offers many products. When choosing a wholesaler to work with, you need one that will provide financing and has stock available on short notice. Which type of wholesaler should you choose?
wholesale merchant
__________ sell primarily to retailers and provide a full range of services.
wholesale merchants