MOD 6 - QUIZ

Sprinkling business talk with jargon can be useful in: a.adding to a person's popularity.b.avoiding stereotyped thinking.c.making the speaker appear highly original.d.inspiring workers to a higher purpose.

a

Daisy Inc. enjoys a monopoly in the procurement and distribution of coffee beans. The company undertakes a strategic analysis of its market position. A local daily newspaper has published a report stating that a global coffee beans producer is entering the region to set up retail stores in order to increase its efficiency in distribution. Daisy Inc. is most likely to include this fact under which of the following components of a SWOT analysis? a.External opportunitiesb.External threatsc.Internal strengthsd.Internal weaknesses

b

Bright Inc., a company exporting electrical appliances, fails to deliver a large shipment on time to a customer in a different country due to certain technical problems. In order to avoid embarrassment, the officials of Bright Inc. conduct themselves in a dignified manner, as they may have to deal with the customer in future. Which of the following aspects of negotiation is seen in the given example? a.Barteringb.Confrontationc.Face savingd.Making the rounds

c

When coming up with a creative idea, a.the best idea usually arrives at the end of the work day.b.it is better to borrow an idea than attempt an original one.c.a person needs to try a large number of ideas.d.it is best to apply the first idea that comes to mind.

c

Which of the following communication approaches is the most likely to be helpful in overcoming cross-cultural communication barriers? a.Judging others by the quality of their communicationb.Sticking with the etiquette of your countryc.Speaking slowly and clearly to peopled.Speaking English because it is a universal language

c

The founders of great companies typically use intuition to formulate: a.a great purpose.b.an inspirational business name.c.a new understanding of workflow.d.a novel way of improving working conditions.

a

The _____ style of conflict management is halfway between domination and appeasement. a.accommodative b.avoidantc.collaboratived.sharing

d

A helpful way of overcoming cross-cultural communication barriers is to make frequent reference to a person's race or ethnicity, such as saying, "I would like you to meet Hector, our Latino member, who is a specialist in website construction." True False

F

Attempts at persuasion, including inspirational speaking and writing, begin with the: a.credibility of the message sender.b.use of vocalized pauses.c.use of technical jargon.d.adaption of the message to the speaker's interests.

a

Mark, the manager of the marketing team of a company, often contacts the members of the finance team for budget-related details. Mark needs this information to design marketing strategies that fall within the allocated budget. Which kind of leadership network is Mark using for performing his tasks efficiently? a.Operational networkb.Strategic networkc.Peer leadership networkd.Personal network

a

Which of the following is a personality trait of a creative person? a.Self-confidenceb.Conformismc.Ability to think divergentlyd.Highly intelligent

a

A powerful strategy for gaining competitive advantage is to: a.develop the talents among the least talented employees.b.hire talented, well-motivated people throughout the firm.c.promote employees on the basis of seniority to encourage company loyalty.d.hire the occasional candidate with a poor employment history to be socially responsible.

b

​Simon Corp., a global financial services firm, has entered a region whose per capita income is very high. To make its financial products more attractive, it introduces new schemes that specifically cater to high income groups. This is an example of: a.​an acquisition strategy.b.​a focus strategy.c.​a cost-leadership strategy.d.​a strategic alliance.

b

A major responsibility of a chief knowledge officer is to: a.encourage workers to track down coworkers who have the information they need.b.develop and deliver online training.c.systematically collect information.d.develop and deliver classroom-based training.

c

The approaches to negotiation that emphasize collaboration focus on: a.avoidance and unassertiveness.b.positions, rather than interests.c.beginning with a plausible offer.d.win-lose power struggles.

c

Which one of the following would not be considered a managerial practice that enhances creativity? a.Giving workers assignments that stretch their intellectual capabilityb.Supplying groups with the time and money they need to accomplish the taskc.Prescribing the best method for arriving at a creative solutiond.Designing work groups with a diversity of backgrounds and perspectives

c

A creative person within an organization is typically a conformist. True False

f

A major contribution of knowledge management programs is that the electronic storage and retrieval of information makes it almost unnecessary for people to develop ideas by talking face-to-face. True False

f

Being the first to listen during a negotiation session results in distrust. True False

f

Distaste for the task is associated with high creativity because the worker works rapidly to find a solution to the distasteful problem. True False

f

To enhance creativity, it is best to carefully specify the correct method for workers to accomplish a work goal. True False

f

A recommendation for managing creative workers is to provide them with a minimum amount of structure. True False

t

An example of a strategic alliance would be a train manufacturer and an airplane manufacturer working jointly to build a train that will travel without touching the rails. True False

t

Seeing opportunities is an important part of entrepreneurial leadership. True False

t

Which of the following is not a useful strategy in forming a creative work group? a.Hire a leader with experience working with creative groups.b.Form the group from creative minds throughout the company, regardless of their specific job.c.Form the group from within a single unit in the company.d.Loosely schedule the group's schedule and goals so they have the freedom to explore ideas.

c

Which one of the following is NOT one of the three components of knowledge management? a.Knowledge applicationb.Knowledge creationc.Knowledge hoardingd.Knowledge dissemination

c

Which of the following is a key characteristic of servant leadership? a.​Caring for peopleb.​Hierarchical boundaries c.​Focus on niche groupsd.​High power distance

a