Module Quiz: Human Resource Management Chapter 13

Jan B. King states that an individual is ready to receive feedback when he or she has which qualities? Select all that apply.

1. Trusts co-workers to care enough about own development to risk 2. Has a place outside of work where they can talk it through 3.Has opportunities for additional feedback 4. Wants to know him as others see him and he is clear that this is their perception, not necessarily what is true about you inside.

What are the tests for determining whether a BFQQ exists regarding sex and or/gender? Select all that apply.

1. Would all, or substantially all, women be unable to perform the job? 2. Would choosing someone of a specific gender undermine the essence of the business operation? 3.Can the employer make reasonable alternative accommodations for another gender to work at the company?

True or false: A company that does not make reasonable accommodations for a known physical limitation of an otherwise qualified individual because it would impose an undue hardship on the operation of the business is discriminating against a person with disabilities.

False

True or false: The concept of employees as stakeholders refers to employees owning the company.

False

Which factors are important in giving successful feedback? Select all that apply.

Gestures Words used Tone of voice Body language

What are the requirements for an objective to be a valid dimension on which to gauge performance? Select all that apply.

Specific Measurable Achievable Realistic Time-related

An employee works on a "for cause" contract. Which behavior could get the employee fired?

Swearing at clients on phone calls on several occasions during disagreements

Which is a criticism of the human capital model?

The estimate of the pay gap is too large

Which are examples of visible differences that help determine group diversity? Select all that apply.

Age Gender Ethnicity

What is a benefit of computer based trainings?

Can be utilized by employees at any time

Which diversity paradigm has a key success factor of effectiveness in its recruitment and retention goals rather than by the degree to which companies allow employees to draw on their personal assets and perspectives to do their work more efficiently?

Discrimination-and-fairness

Which are management practices that are associated with producing sustained competitive edge? Select all that apply.

Employment security Selective Hiring Self managed teams with decentralized authority high pay contingent on organizational performance Training reduced status differences sharing information

What is the purpose of a participation system?

It provides employees with influence in the organization or managerial decision-making process.

Research shows which factor was most important to company success?

Managing workforce as assets

A training needs assessment ought to be a systematic and object analysis of the training needs in what areas? Select all that apply.

Organizational Job Person

What is a drawback of hiring a headhunter for recruitment?

They are expensive.

When might an outdoor program be a good choice for a training system?

To integrate a newly merged team

Offering a bonus upon hiring of a qualified candidate referral to an existing employee is an example of recruiting via _____.

Using Networking

Employee training will theoretically result in _____. Select all that apply.

improved performance increased profits reduction in error reduction of costs

Applying to a job on a career website is an example of recruitment via _____.

online recruitment