NAB Core

If hazardous materials are located within a healthcare organization, the healthcare organization must:

develop a written orientation and training program to inform the employees of the risks

To be effective, feedback on job performance should be:

given periodically throughout employment

A healthcare organization may not employ an individual who:

has been determined by a court of law to have mistreated care recipients

A healthcare dining organization's dining program should:

have nutritional information posted in a conspicuous location

One of the most prevalent and underdiagnosed conditions found in the elderly is:

heart disease diabetes isolation depression (not the answer)

Recipient care plans should be:

individualized and developed after the are recipient assessment

The Older Americans Act of 1965 provided for the establishment of an office of long-term care ombudsman. The primary duty of the ombudsman is to:

investigate and resolve complaints made about, or for, care recipients in healthcare organizations

A budget is a tool used by administrators to:

manage revenue and expenses

After the deductible has been met, Medicare Part B covers 80% of which of the following Medicare determined reasonable charges?

medical expenses and physician care

When a care recipient requests a move to another healthcare organization, it is most appropriate to first:

notify the family with the projected discharge date

Providing opportunities for job advancement is known as:

pay for performance internal mentoring performance appraisals career ladders (not the answer)

Risk management can best be described as:

resolving issues prior to legal action purchasing a higher level of liability insurance effectively communicating concerns to all levels of staff identifying and solving problems before they get out of hand (not the answer)

A care recipient's plan of care must be reviewed whenever there is a:

significant change to the condition

The responsibility of identifying the social service needs of a care recipient falls upon the

staff

A disaster plan should be

tailored to a healthcare organization's unique circumstances

Which of the following most accurately describes public relations?

the process of attracting quality staff the process of attracting care recipients managing the relationship between a healthcare organization and the community (not the answer) managing the relationship between healthcare organization staff and families

If a union member's complaint is not resolved, the employee takes the complaint to a:

union steward

When a care recipient of a healthcare organization is adjudicated incompetent by the court, who is given the power to exercise that person's rights?

A person chosen by the care recipient before the court judgement

Which of the following is characterized as a late-loss ADL?

Eating

An administrator has 198 staff members on the payroll for August, 196 for September, and 200 for October. 20 staff members have resigned or been terminated during this 3-month period. What is the turnover rate for this quarter?

10.1% (198+196+200)=594 594/3=198 (20/198)*100=10.1

According to Occupational Safety and Health Administration (OSHA) regulations, healthcare organizations must retain records or recordable incidents for how many years?

5

Which of the following is a reasonable accommodation according to the Americans with Disabilities Act (ADA)?

Altering the work environment

Which of the following is generally considered a chronic illness that must be managed?

Alzheimer's disease

The inability to communicate with verbal or written words is known as:

Aphasia

Which of the following is best described as a step by step guide that helps attain a specific task?

Procedures

The periodic scheduled checking of equipment for damage and everyday wear and tear is an example of:

Preventative maintenance

A valid contract must include which of the following elements:

Diligence Acceptance (not the answer) Framework Product

An elderly care recipient has prostate cancer. He has been through several surgeries and treatment plans, and his pain and symptoms have now become unmanageable. Which level of hospice care would be required?

General in-patient care

In accordance with Occupational Safety and Health Administration (OSHA) requirements, which of the following must have Safety Data Sheets (SDS)?

Hazardous chemicals

An administrator should evaluate which of the following first when there are supply shortages and an increase in rush order costs?

Inventory control

Which government program has a means test and provides healthcare services to the medically indigent?

Medicaid

The single most important element for reducing the spread of infection is

Regular handwashing

If a healthcare provides an alert resident's medical records to a family member without the resident's consent, which key component of HIPAA does this violate?

Resident's rights and privacy (not the answer) Notice of privacy practices Access to medical records Limits on use of personal medical information

Which of the following includes regulations that guide administrators to comply with the federal prohibitions against illegal payments for services or items reimbursed under Medicare and Medicaid?

Safe Harbor (not the answer) Antitrust Act Whistleblower Act Corporate Compliance

A healthcare organization must report an incident when a mechanical life contributes to a death, serious illness, or injury of a care recipient under the requirements of which of the following?

Safe Medical Devices Act

To accommodate a bilingual care recipient, a communication board is provided with phrases and words posted in both languages. This type of device might be described as a/an:

Unacceptable means of care recipient communication HIPAA violation Assistive device (not the answer) Unnecessary expense

Which of the following best describes volunteer programming?

Volunteers should choose which services they can provide

A care recipient has not been herself lately. She is withdrawn, neglects herself, and complains that she is having trouble sleeping, which all may be symptoms of

depression

The purpose of employee discipline is to

achieve uniformity

Evaluation of a healthcare organization's efficiency, effectiveness, and economy is the ultimate responsibility of the:

administrator (not the answer) governing body survey and certification team continuous quality improvement committee

The model of person-centered care known as the Eden Alternative focuses on:

advocating for change

The practice of making equal periodic charges to expenses over the estimated life of an asset is known as:

asset allocation straight-line depreciation (not the answer) expense recognition declining balance depreciation

The goal of rehabilitation is to:

attempt to return the care recipient to the former level of functioning

Comparing an organization's processes and performance to other organizations is known as:

benchmarking

At a minimum, an invitation to attend a care recipient's plan of care conference must be extended to the:

care recipient's responsible party

An estimate or receipts (inflows) and disbursements (outflows) for each month is called a:

cash budget

In managing receivables, the term reimbursement is defined as the:

charges expected to be earned in a set period

Sun downing is a term that means:

confusion or disorientation that increases in the afternoon or evening

Communication skills are essential for effective leadership, but great communication must also have:

conversational skills presentation skills listening skills (not the answer) translational skills

In the instance of termination of employment, the Consolidated Omnibus Budget Reconciliation Act of 1989 (COBRA) requires an emplyer to:

convert and employee's group health insurance premium to Unemployment Compensation for continued coverage