NBE Arts

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The minimum temperature at which a human crematory should operate for maximum efficiency is:

1400 degrees Fahrenheit.

A wood state casket labeled 6/6XX would measure in length 6 feet, 6 inches, and in width:

26 inches

The length (interior) of the standard adult wood casket is:

6'3"

A funeral rite specifically designed to meet the needs and wishes of the family:

Adaptive funeral rites

An unfinished wood box or other non-metal receptacle or enclosure, without ornamentation or a fixed interior lining, which is designed for the encasement of human remains generally for the purpose of cremation is called:

Alternative container

Regulating the activities of an organization:

Both Directing and Actuating

Which of these are in the design of a retort?

Both breech and flue are correct

The quantity of heat required to raise one pound of water one degree Fahrenheit while water is in the liquid state:

British Thermal Unit (BTU)

Fundamental statements that serve as guides to management practice:

Business policies

In the ideal cremation process, the only compounds exiting the stack are?

CO2 & H2O

The everyday supervision and planning of a cemetery is the responsibility of:

Cemetery management

Literally "an empty tomb." A monument erected in honor for a deceased who is interred elsewhere:

Cenotaph

An artificial being, invisible, intangible, and existing only in contemplation of law:

Corporation

Any vertical refractory wall supported by arch construction which serves to deflect gasses in a downward direction (sometimes referred to as a curtain wall)?

Drop arch

The agency of the United States Government responsible for the protection of air and environmental quality is referred to by the acronym:

EPA

The quantity to be purchased which minimizes total costs:

Economic order quantity

A record of statements made at the time the applicant first seeks employment:

Employment application

One who organizes, controls, and assumes the risk for a successful business is the ___.

Entrepreneur

Capital that is invested in the business by the owner(s):

Equity capital

Long-term capital that is invested in the small business; also, funds invested in such long-term assets as: land, building, machinery, furniture, fixtures, and other equipment:

Fixed capital

A cost that for a given period of time and range of activity called the relevant range, does not change in total, but becomes progressively smaller on a per unit as volume increases:

Fixed expenses

An example of an intangible asset other than the name of a funeral home is:

Goodwill

A stone with an inscription used to mark the grave. May be as simple as the name and dates- John Doe 1927 - 2004:

Gravestone

Federal legislation requiring employers to check job applicants• papers to be sure they are either U.S. citizens or aliens authorized to work in the U.S.:

Immigration Reform and Control Act

Tailored is a style of casket:

Interior

During the performance of any maintenance on the retort, OSHA __________ procedures should be strictly followed to the letter or the rule.

LOTO (lock-out,tag-out)

A group of two or more adjoining graves, crypts or niches controlled by one title holder:

Lot

A source of information that is used by a business to determine where the potential customers are located is a:

Market survey

The modern day mausoleum is named in memory of ____________________ who died in 353 BC, and the monument built as his memorial at Halicarnassus was included among the seven wonders of the ancient world.

Mausolus

What is the act of attempting to influence the behavior and thinking of another person or group of people called?

Persuasion

Generally State or Country owned and operated cemetery for the burial of the indigent or unclaimed is called:

Potter's Field

The fair market price to purchase similar products in similar condition:

Replacement value approach

The right to inter human remains in a designated lot as provided in the conveyance given to the original purchaser, or his designated successor(s):

Right of Interment

Opacity training of cremation providers to meet environmental regulations is referred to by those in the cremation business as:

Smoke School.

Those assets that can be appraised by value or seen or touched:

Tangible assets

aerial scattering

Term used when cremated remains are cast from a private plane is:

The three "Ts" of proper pollution control are:

Time, Temperature & Turbulence

A form of credit that is extended by one business to another business to help finance distribution of producer's goods:

Trade credit

_____________ is the mixing of gases in the cremator's exhaust flow.

Turbulence

According to Wolfelt- The ability to be considerate and friendly as demonstrated by both verbal and nonverbal behavior is:

Warmth and Caring

Corrugated fiberboard is a material used in casket shell construction that is classified as

a wood by-product

An example of a transfer container is

an air tray

The tendency in human being to make strong affectional bonds with others coming from the need for security and safety:

attachment theory

The ignition of the flame in the crematory retort is generally ignited by:

auto style spark plugs.

Masselin is used in casket construction as a:

backing material

The body of the casket includes the

base molding

A state, condition , or event produced when we lose someone or something of value best describes the term

bereavement

Membership consists of one male and one female and the children from their previous marriages and may include children from the present marriage:

blended family

A leak resistant zippered bag designed to contain a dead human body and body fluids and is used mainly for the removal of dead human remains from the place of death is called ___.

body bag

A source that might bring radiation near embalmers or crematory operators. Sometimes called "seed implantation".

brachytherapy

The point at which total sales revenue equals total operating costs:

break - even point

A device for the introduction of flame by the delivery or combining of a fuel and air mixture in the presence of heat. Sometimes referred to as primary, secondary or after.

burner

Insurance that protects companies during the period necessary to restore property damaged by an insured peril. Coverage typically pays for lost income and other expenses related to recovery:

business interruption insurance

Property for earth burials:

cemetery

The artificial grass, chairs, tent and casket lowering device are generally referred to as:

cemetery set-up equipment.

A memorial to a single person but more commonly for a group of people who have died, but whose bodies are not present is classified as a ___.

cenotaph

The physical identification of a space where a special person, or where several people died in a common occurrence. It is a memorial without the body present.

cenotaph

A joint/extended family is usually

conservative

To assist in the understanding of the circumstances or situations the individual is experiencing, and to assist that person in the selection of an alternative adjustment if necessary is known as

counseling

Another common name of Sudden Infant Death Syndrome would be

crib death

A highly emotional temporary state in which an individual's feelings of anxiety, grief, confusion or pain impair his or her ability to act:

crisis

In the funeral procession, the family car should be placed:

directly after the funeral coach

The attention reasonably expected from, and ordinarily exercised by, a person who seeks to satisfy a legal requirement or to discharge an obligation is:

due diligence

A component of the casket handle is the

ear

The grouping of 3 or 4 caskets used to educate the selecting clientele in casket construction is

educational grouping

A short text honoring a deceased which is inscribed on their tombstone or plaque:

epitaph

Which of the following is a purpose of the funeral?

establish a socially acceptable climate for mourning

Listening in which the goal is to judge the quality or accuracy of a speaker's remark is:

evaluative listening

The number of sheets of ferrous metal necessary to equal approximately one inch of thickness is the

gauge

The ability to present one's self sincerely:

genuineness

These caskets have a dignified and beautiful look due to their grain patterns and the workmanship in their construction.

hardwood

A casket that is completely sealed by fusion or soldering so that it is "air tight" is said to be ______________ sealed.

hermetically

A designated area for the retention of human remains while awaiting the cremation processes:

holding facility

In an extended (joint)family, religion is taught at

home

Carbon monoxide is the result of:

incomplete combustion.

The type of lighting used in a funeral home that reflects off of the ceiling is

indirect lighting

Protection against physical perils such as fire and flood where monetary compensation will allow rebuilding and recovery is called:

insurance

For the funeral director, urbanization has meant

it is hard to know all families you serve personally

Which of the following is the legal format for listing the costs of a funeral?

itemization

Velvet is a type of casket

lining material

The person to whom the Cemetery Authority has conveyed a right of interment in a number of adjacent cemetery lots:

lot owner

A ceremony with religious content commemorating the deceased without the remains present.

memorial service

Rites of funeralization without the presence of the body itself are referred to as

memorial services

Using a casket that comes from a source other than the funeral home providing services ___.

must be accepted with no objection

Establishing a rapport with the client, appraising the client's problems, and accepting the client's attitudes and feelings are factors specifically associated with which style of counseling?

non-directive

Which of the following is a source of income in the funeral business?

non-formula services

A joint/extended family is usually

patriarchal

In those states that require them, the metal ID disc for cremation must follow the remains through the process (from receiving to incineration to shipping) and must be:

placed in the retort on the right hand side near the charging door.

Funeral rites identifiable with a pre-literate society:

primitive funeral rite

Which of the following is an example of a grave liner?

sectional box

The crown and ogee are part of the casket:

shell

A gathered type of casket interior made on a sewing machine with a multiple number of needles (usually 7 to 9) is called:

shirred

A non-movable handle that extends all the way around the casket is called a(n):

stationary bar handle

A galvanized finish is applied to

steel burial vaults for protection

Crematory operated by an entity other than the funeral home or funeral provider who contracted with the family of the deceased is called:

third party crematory only

The purpose of the funeral rite is

to face confrontation with death

"Emovere" the Latin root of the word "emotion" means:

to move or stir up

Which of the following self concept factors would NOT affect the ability of the funeral director to effectively communicate with his clientele?

unconditional positive regard

A metal or concrete enclosure designed to protect the casket is called a/n:

vault


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